Top 36 It help desk Jobs in Jackson, Ms

IT Support Analyst
Confidential —Jackson, MS
- $25.28 - $30.45 an hour
- Full-time
- Azure
- Computer Science
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
22h
Technical Support Representative
Apt —Ridgeland, MS
- $19 - $20 an hour
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
1d
IT Technician
The Haskell Company —Jackson, MS
- Full-time
- Microsoft Word
- Classroom
- Spanish
- Health insurance
- Retirement plan
Quick Apply
23h
IT Support Analyst
Cosmich Simmons & Brown PLLC —Jackson, MS
- Full-time
- Computer Science
- Heavy lifting
- Ability to walk for extended periods
13d
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
18h
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
Technical Support Specialist - Jackson, MS
Canopy Children's Solutions —Jackson, MS
- Computer Science
- Mid-level
- Windows
- Wellness program
- 403(b) matching
Quick Apply
6d
Work Based Learning Program Data Center Operations Technician
Amazon Data Services, Inc. - A19 —Canton, MS
- $20 - $36 an hour
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Driver's License
- Employee assistance program
- 401(k) matching
5d
IT Support Engineer III
The Solutions Team Inc —Flowood, MS
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
Network Analyst I - NOC
John Staurulakis (jsitel.com) —Madison, MS
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Systems Technician
Hunter Engineering Company —Raymond, MS
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Quick Apply
IT Support Engineer II
The Solutions Team Inc —Flowood, MS
- Full-time
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Geek Squad Agent (Retail Store)
Best Buy —Flowood, MS
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
Software Support Analyst
Vergent LMS —Ridgeland, MS
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Home Services Advocate I
C Spire —Ridgeland, MS
- Full-time
- Computer literacy
- Research
- Residential
- Wellness program
- Health insurance
Quick Apply
4d
Computer Operator, Lead
Southern Farm Bureau Casualty —Ridgeland, MS
- Rotating weekends
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Health insurance
Quick Apply
Dynamic Server Support
Worldwide TechServices —Pearl, MS
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply

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IT Support Analyst

Confidential
Jackson, MS

Quick Apply

Job Details

Full-time
$25.28 - $30.45 an hour
22 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Azure
Software troubleshooting
Writing skills
Windows
IT support
Computer networking
VMware
Video conferences (communication methods)
Associate's degree
Customer service problem-solving
IT department experience
Help desk

Full Job Description

IT Support Analyst

Duties:

Provide technical support and troubleshooting for hardware, software, and network issues
Install, configure, and maintain computer systems and peripherals
Respond to user inquiries and provide timely feedback, and resolution of IT-related problems
Collaborate with team members to identify and implement solutions to improve system performance and reliability
Assist in the administration of IT infrastructure, including servers, networks, and Office365
Document and maintain accurate records of IT support activities.

Skills:

Proficient in Windows operating systems (Windows 10/11, Basic Windows Server AD Administrator
Strong knowledge of computer hardware components and troubleshooting techniques
Hands-on experience with desktop applications and hardware solutions
Experience with network operations and concepts
Experience with Azure Active Directory Admin Portals
Experience with video conference solutions such as: Zoom and Teams
Experience with file sharing solutions such as: ShareFile, Box and One Drive
Basic Experience with VMware
Understanding Of Endpoint and Network Security
Experience with support and patching tools such as Managed Engine /Ninja, etc.

Physical Requirements:

Heavy Lifting & Equipment Handling

Lifting: Regularly required to lift, carry, push, and pull equipment weighing up to 30 to 50 lbs. (e.g., servers, desktops, printers, or battery backups).
Mobility: Ability to walk and stand frequently, sometimes navigating across large buildings, warehouses, or multiple campus locations.

Agility & Maneuverability

Crawl and Kneel: Must be comfortable crawling under desks, routing cables behind equipment, or accessing network closets.
Reach and Stretch: Frequent reaching overhead, horizontally, or below the waist to plug in equipment or manage wire racks.
Climb: Capacity to use stepladders or climb ladders to mount equipment, access ceiling Wi-Fi routers, or manage server rooms.

Dexterity & Sensory Capabilities

Fine Motor Skills: High degree of finger and hand dexterity to assemble, disassemble, and repair delicate, small-scale computer hardware (e.g., swapping hard drives, replacing memory, managing small screws).
Vision: Near vision is critical for reading small text, viewing fine details on motherboards, and observing computer screens for long periods. Color vision is frequently required to identify color-coded wiring and port indicators.

Requirements

Associate’s Degree in Information Technology, Computer Science, or a related field, Bachelor’s preferred

3 plus years’ experience in Information Technology.

Customer service skills to provide high levels of empathy, patience, and active listening. Understand user frustration and provide calm, patient, and personalized support.
Exceptional verbal and written communication skills to articulate troubleshooting steps clearly and manage client expectations.
Strong critical-thinking skills combined with a genuine passion for helping people.

Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be assigned

Job Type: Full-time

Pay: $25.28 - $30.45 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it help desk jobs in jackson, ms

IT Support Analyst

Technical Support Representative

IT Support Engineer I

Help Desk Analyst

IT Support Analyst - Ridgeland, MS

IT Technician

IT Support Analyst

IT Support Specialist

IT Communications Support Technician

Technical Support Specialist - Jackson, MS

Work Based Learning Program Data Center Operations Technician

IT Support Engineer III

Network Analyst I - NOC

Systems Technician

IT Support Engineer II

Geek Squad Agent (Retail Store)

Software Support Analyst

Home Services Advocate I

Computer Operator, Lead

Dynamic Server Support

I want to receive the latest job alert for it help desk in jackson, ms

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