Top 11 Help desk technician Jobs in Jackson, Ms

Computer Hardware Technician
TEKWISSEN LLC —Jackson, MS
- Contract
- Microsoft Outlook
- Mid-level
- Organizational skills
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Technical Service Representative
RJ Young Company —Jackson, MS
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Brandon, MS
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Service Technician, HVAC Repair
Sears Home Services —Jackson, MS
- $22 - $36 an hour
- Full-time
- Customer service
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
14d

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Computer Hardware Technician
TEKWISSEN LLC —Jackson, MS
Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops,…
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Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Mississippi
Responsibilities of this individual entail hardware/software technical support, installation, troubleshooting, and training of the NRT solution for customers.
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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7d

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help desk technician jobs near jackson, ms

Computer Hardware Technician

TEKWISSEN LLC -
Jackson, MS

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Job Details

Contract

Qualifications

Computer hardware

Full Job Description

Company Description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry-focused solutions integrated with leading-edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high-intensity enterprise computing.

Job Description

Position: Computer Hardware Technician

Location: Jackson,MS

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Job Description:

1-3 year computer support experience, basic hardware and software skills.
Good work ethic, good organizational skills
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Job Responsibilities:

Computer hardware set up, basic hardware and software troubleshooting stills
Provides support for software, hardware and networking support for desktops, laptops and servers.
Provides maintenance and support on legacy products. Supports Core, server products.
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Additional Information

Communication will be via Teams and Outlook. Meetings are conducted remotely as this is a face-to-face role. New agents need to get used to using is their feet and their mouth because they're going to be walking around talking to folks face to face. Will need to be able to manage an iPad, manage a checkout system, and manage a like root-based map system. It's not exactly all pen and paper. Someone does need to be able to use a cursory level of technology to succeed in the role. Training will be provided for first week.

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help desk technician jobs in jackson, ms

Computer Hardware Technician

Technical Service Representative

Now Hiring IT and Telecom Field Technicians

Service Technician, HVAC Repair

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