Top 22 It support Jobs in Jefferson City, Mo

Service Desk Engineer
GFI Digital —Jefferson City, MO
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
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DOC Help Desk Lead - DOC Central Office
Missouri Department of Corrections —Jefferson City, MO
- $44,706 a year
- Full-time
- Background check
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
IT Helpdesk Clerk - Central Office
State of Missouri —Jefferson City, MO
- $41,389.68 a year
- Full-time
- Research
- Office
- 1 year
- Paid holidays
- Disability insurance
5d
Senior Computer Support Engineer
State of Missouri —Jefferson City, MO
- $46,605 a year
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Health insurance
DOC Helpdesk Lead - Central Office
State of Missouri —Jefferson City, MO
- $44,706 a year
- Full-time
- Mid-level
- Office
- 1 year
- Paid holidays
- Disability insurance
5d
OSS Support Specialist
Hitachi —Jefferson City, MO
- Full-time
- English
- Mid-level
- US work authorization
4d
Information Technology Site Support Analyst Lead (S)
SSM Health —Jefferson City, MO
- Full-time
- Computer science
- Computer Science
- Hospital
- Paid parental leave
- Health insurance
3d
OSS Support Specialist
Hitachi Rail —Jefferson City, MO
- Full-time
- English
- Mid-level
- US work authorization
4d
Datacenter Technician (Freelance / Self Employed / Contractor)
Sharp Brains Ltd —Columbia, MO
- $25.33 - $30.50 an hour
- Part-time
- Azure
- DevOps
- System design
Quick Apply
CNC Technical Support
Quaker Windows —Freeburg, MO
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Opportunities for advancement
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HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Jefferson City, MO
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
12d
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
2d

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DOC Help Desk Lead - DOC Central Office
Missouri Department of Corrections —Jefferson City, MO
30 or more earned credit hours from an accredited college or university, with a minimum of 15 earned credit hours in Computer Information Systems, or comparable…
$44,706 a year
Quick Apply
4d
DOC Helpdesk Lead - Central Office
State of Missouri —Jefferson City, MO
Good communication skills, including the ability to discuss complex technical issues with both technical and non-technical staff.
$44,706 a year
5d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply

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it support jobs near jefferson city, mo

Service Desk Engineer

GFI Digital -
Jefferson City, MO

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Technical documentation
Windows
Network infrastructure
Network protocols

Full Job Description

Why GFI?

GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you.

Service Desk Engineer Job Description:

As a Service Desk Engineer, you will be responsible for delivering exceptional customer service by implementing, maintaining, troubleshooting, and optimizing workstation and server hardware, software, network equipment, and connectivity. This role requires strong customer service orientation, excellent verbal and written communication skills, and a proactive approach to supporting clients effectively.

Schedule: This is a Full-Time position in the office.

Key Responsibilities:

Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution
Deploy technical solutions to solve recurring issues, improve system performance, or implement new services for clients
Analyze trends in ticket data or client feedback to identify areas for technical improvement and proactively address potential issues
Troubleshoot network equipment such as switches, firewalls, and wireless access points
Remediate compromised accounts via anti-virus/malware software
Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast, Defender)
Administer and maintain end-user accounts, permissions, and access rights (e.g., password resets, new user/workstation setups)
Set up, install, and troubleshoot various products, including the Microsoft Office Suite and other Windows applications
Provide third-party vendor management assistance
Ensure that Service Level Agreements are met for all customers

Qualifications:

3-4 years of hands-on IT support experience in a similar role (deploying and troubleshooting Windows workstations and applications, supporting and maintaining Windows Server environments)
3 years of MSP experience
Working knowledge of Windows Servers and Networking hardware protocols
Strong documentation skills, producing accurate documentation related to client environments and issue resolution
Ability to effectively prioritize and execute tasks in a high-pressure environment
Keen attention to detail
Ability to absorb and retain information quickly
Highly self-motivated
Proven analytical and problem-solving abilities
Solutions-focused
Ability to multi-task and organize and prioritize deadlines accordingly
Always exhibit professional appearance and demeanor

Preferred Qualifications:

Education: College Diploma or Degree in Computer Science
Experience: 3-4 years of Hands-on IT support experience. Experience working with third-party vendors.
Certifications: Microsoft, CompTIA, Cisco, and others

Soft Skills:

Precise attention to detail and a high level of organization
Excellent communication and interpersonal skills
Highly self-motivated and directed
Able to meet deadlines and follow clear instructions

Benefits & Perks:

We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Financial & Retirement

401(k) with company match to help you plan for the future
Referral bonus program. Get rewarded for bringing great people to the team.

Health & Wellness

Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Life Insurance coverage
Employee Assistance Program (EAP) for confidential counseling and support services
Paid Time Off starting on your hire date
Sick Time Off
Employee Discount Program for added savings

#LI-LD1

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it support jobs in jefferson city, mo

Service Desk Engineer

DOC Help Desk Lead - DOC Central Office

IT Helpdesk Clerk - Central Office

Senior Computer Support Engineer

DOC Helpdesk Lead - Central Office

OSS Support Specialist

Information Technology Site Support Analyst Lead (S)

OSS Support Specialist

Datacenter Technician (Freelance / Self Employed / Contractor)

CNC Technical Support

HV Training and Technical Support Specialist (Remote)

Major Incident Manager III

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