Top 7 It help desk support Jobs in Jefferson Ga

IT Support Technician
Accurus Aerospace —Athens, GA
- Full-time
- Microsoft Outlook
- Pass drug screening
- Mid-level
Quick Apply
13d
Director of Information Technology
TAKEUCHI MFG U S LTD —Pendergrass, GA
- Full-time
- Azure
- Computer Science
- Office
Quick Apply
4d
Cloud Administrator - Tier 2/3
Ardalyst —Athens, GA
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Helpdesk Technician
Authority Brands —Atlanta, GA
The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues.
From $28 an hour
Quick Apply
IT Support Specialist, Tier I – Shared Services
National Christian Foundation —Alpharetta, GA
The purpose of this position is to support the users of NCF's digital technology infrastructure by efficiently and effectively answering users' software and…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
5d

Show more jobs in cities nearby

I want to receive the latest job alert for it help desk support in jefferson ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk support jobs near jefferson ga

IT Support jobs in Athens, GA

Director Of Information Technology jobs in North Carolina

Director Of Information Technology jobs in Oro Valley, AZ

Director Of Information Technology jobs in Madison, WI

Director Of Information Technology jobs in Portage, MI

Information Technology jobs in Enterprise, AL

Health Information Technician jobs in Los Angeles, CA

School Administrator jobs in San Diego, CA

Healthcare Administrator jobs in Boston, MA

Remote Healthcare Administrator jobs in Chicago, IL

Administrator Ii jobs in Lake Havasu City, AZ

Office Administrator jobs in Boston, MA

Administrator Ii jobs in New Orleans, LA

Administrator Ii jobs in Stafford, TX

Chat Support jobs in Portland, OR

Entry Level No Degree It jobs in New York, NY

Personal Support Worker jobs in Florida

Production Support jobs in Remote

It Support jobs in Troy, MI

It Support jobs in Hartford, CT

IT Support Technician

Accurus Aerospace -
Athens, GA

Quick Apply

Job Details

Full-time
13 days ago

Qualifications

Data integrity assurance
Mobile device support
Email customer support
Microsoft Outlook
Incident report management
Spreadsheets
Laptop (troubleshooting support)
Alarm & access control systems
Peripheral setup
Mid-level
Incident Escalation
Software installation
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Decision making
Hardware configuration
Microsoft Teams
SharePoint
Technical customer support for office equipment
Physical security system troubleshooting
Technical support via email
Escalation handling
Backlog management
Peripheral hardware support
Operating system installation
Video conferencing systems operation
Ticketing system technical support
Office equipment system installation
Mobile devices

Full Job Description

The IT Support Technician is the first point of contact for employees (users), ensuring the security and integrity of computer operations and data in accordance with the IT department's strategic plan.
Essential Functions
To perform this job, an individual must be able to perform each essential duty. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Demonstrates basic technical understanding of Microsoft Office 365 products, including the Productivity Suite (Outlook, Word, Excel), as well as SharePoint and Teams
Communicates clearly and effectively to correctly identify user issues and appropriately explain technical information to technical and non-technical users across all levels of the organization
Installs and configures computer hardware, operating systems, and applications, including laptops, desktops, printers, copiers, phone systems, tablets, and other mobile devices, networked manufacturing equipment, and peripherals
Assists staff face-to-face, via email, or via Microsoft Teams or other remote support applications to set up systems or resolve issues
Troubleshoots technical issues as a first point of contact
Logs all incidents and service requests in the Help Desk ticketing application; timely recording of new incidents, troubleshooting activity, and resolution or escalation steps
Manages Helpdesk tickets; planning and prioritizing systematically to minimize backlog and ensure operational efficiency
Provides technical assistance to project teams and undertakes technical project roles when required
Provides technical support by identifying, investigating, and resolving users’ problems with computer software and hardware; escalates complex issues to higher-level support when appropriate
Collaborates with employees to research and resolve problems
Collaborates with the global IT team
Arranges outside service by software or hardware vendors to repair or replace defective products
Maintains knowledge of technology innovations and trends; quickly learns new hardware and software as appropriate
Follows verbal and written instructions; reads and accurately interprets technical specs and instructions, online tutorials and support articles
Exercises sound judgment in selecting and implementing support recommendations to minimize unnecessary downtime; exercises appropriate discretion and spending in line with established guidelines and authority limitations
May manage security activities, including the operation of lobby access systems, badge systems, video security systems, and other access controls
Performs other related duties as assigned
Occasional domestic travel by air and/or ground transportation (including overnight travel) may be required

We appreciate your interest in Accurus Aerospace; however, only those applicants selected for interviews will be contacted.

Accurus offers a comprehensive employee benefit package upon completion of 30 days of employment. For full details, please visit the benefits section of our website.

Accurus is an Equal Employment Opportunity (EEO) and Affirmative Action Plan (AAP) employer and participates in the E-Verify Employment Verification Program. Please see our website for more information on employment practices.

Please note that Accurus only accepts applications submitted through our online recruiting system. For information on disability accommodations for applicants, please visit our career page.

All job offers are contingent upon successfully completing a drug screen and criminal background screening. Certain positions may require a Motor Vehicle Report (MVR), a credit report, and/or a medical physical examination.

Thank you for considering Accurus for your next career opportunity.

Quick Apply

Refine Your Search

it help desk support jobs in jefferson ga

IT Support Technician

Director of Information Technology

Cloud Administrator - Tier 2/3

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it help desk support in jefferson ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected