Top 6 Intake specialist Jobs in Johnson City Tn

Intake Specialist
Garza Law Firm, PLLC —Johnson City, TN
- Weekends as needed
- Spanish
- High school diploma or GED
- Travel
Intake Registered Nurse- Acute
Creekside Behavioral Health —Kingsport, TN
- Full-time
- Acute care
- CPR Certification
- Nursing
Quick Apply
Intake Pharmacy Technician Evening Shift plus Saturday Shift
UnitedRx —Johnson City, TN
- $15 - $18 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
3d

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Intake Specialist
Garza Law Firm, PLLC —Johnson City, TN
Communication Management: Make outgoing calls to potential clients, route calls for current clients and vendors, and answer phones at the front desk while…
Civil Case Manager - Johnson City
Garza Law Firm, PLLC —Johnson City, TN
Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.
12d

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Behavioral Health Intake Coordinator
unitedhcs —Columbus, OH
Strong background in behavioral health, mental health counseling, addiction counseling, or social work with experience working with children and individuals…
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Intake Specialist
Scope Health & Wellness —Columbus, OH
Cold calls - Follow up with referral sources to confirm receipt of brochure sent to families and answer any questions. Monitor for missing or incomplete data.
From $20 an hour
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Intake Specialist

Garza Law Firm, PLLC -
Johnson City, TN

Apply Now

Job Details

Full-time

Qualifications

Phone communication
Legal office phone management
Intake
Legal firm experience
High school diploma or GED
Law office experience
Typing
Productivity software
Legal client intake

Full Job Description

Description:

The Garza Law Firm’s Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm. This position obtains and reviews necessary information on new potential client inquiries to see if their case fits the firm’s practice areas. The position requires empathy, respect, critical thinking, and confidentiality when speaking to anyone who calls or visits the firm. This position schedules appointments, engages firm attorneys to review cases, and makes outgoing calls to prospective clients via phone, email, and text, while regularly following up on all leads the firm has received. The position interacts with all personnel and divisions of the firm. This position does not supervise any employees.

Those in this position do not have the authority to practice law, give legal advice or set strategies for clients.

Requirements:

Responsibilities

Client Engagement: Deliver a personable, efficient service experience that emphasizes a 'relationship-first' brand, ensuring client information is thoroughly reviewed by the legal team to confirm representation eligibility.
Inquiry Evaluation: Assess client inquiries via phone or in-person using strong critical thinking to analyze details, identify key issues, and take appropriate actions based on attorney guidance and firm policies.
Appointment Scheduling: Schedule appointments for potential clients meeting the firm’s criteria and confirm future appointments.
Attorney Coordination: Proactively contact firm attorneys to review critical details needed to confirm client representation and transfer clients to attorneys for case reviews as needed.
Communication Management: Make outgoing calls to potential clients, route calls for current clients and vendors, and answer phones at the front desk while greeting and directing visitors as needed.
Office Operations: Provide phone and receptionist coverage during business hours (7:30 AM-7:30 PM weekdays, 9 AM-6 PM weekends), follow office opening/closing procedures, and accommodate flexible shifts with weekend differential pay.
Client Follow-Up: Follow up with potential clients post-appointment to minimize lost leads and create appointment folders for future visits.
Client Respect: Treat all clients with dignity and confidentiality while striving to provide exceptional service to clients and co-workers.
Team Collaboration: Apply communication strategies based on Print and Kolbe A scores to enhance interactions with co-workers.
Professional Development: Participate in occasional travel, overnight stays, and training as required.

Work Experience

Required:

Proficient typing skills with a minimum speed of 50+ words per minute, ensuring accuracy and efficiency in legal documentation and client communications.
Familiarity and experience with Microsoft 365 products.

Preferred:

Experience in a contact center and/or customer service setting or reception position.
Minimum of 1–2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.

Education / Certifications / Other Qualifications / Success Traits

Required:

High School Diploma
Engaging, personable, and efficient phone communication skills.
Confidentiality of client information and cases.
Punctuality and the ability to demonstrate schedule adherence.
Willing and able to work in a high call volume work environment for long periods of time during a typical work schedule.
Ability to type and talk with clients in tandem, while capturing important information required to effectively summarize details.
Effective written and verbal communication appropriate for a professional work setting.
Ability to show empathy with situational awareness regardless of the nature of their call or visit. Favors curiosity over judgement.

Preferred:

Special consideration will be given to Fluent Spanish Speakers

Apply Now

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intake specialist jobs in johnson city tn

Intake Specialist

Intake Registered Nurse- Acute

Intake Pharmacy Technician Evening Shift plus Saturday Shift

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