Top 179 Support specialist Jobs in Jonesboro Ar

PROGRAM ELIGIBILITY SPECIALIST I
State of Arkansas —Jonesboro, AR
- $47,397 - $70,148 a year
- Writing skills
- Research
- Office
13d
Patient Support Specialist - Front Desk
Alleviant Health Centers —Jonesboro, AR
- Bilingual
- Microsoft Excel
- HIPAA
Quick Apply
9d
Consumer Banking Relationship Specialist (Relationship Banker)
Bank OZK —Jonesboro, AR
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Transport Intake Specialist (Must obtain NREMT by July 2027)
WLRC Inc —Jonesboro, AR
- $17.00 - $18.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
Quick Apply
Licensed Professional Counselor (LPC) - Teletherapy
Amwell Medical Group —Arkansas
- Choose your own hours
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Work from home
- Flexible schedule
Quick Apply
Technical Support Specialist
FMH Conveyors —Jonesboro, AR
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Tuition reimbursement
Quick Apply
Target Security Specialist
Target —Jonesboro, AR
- From $17 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Flexible schedule
4d
Patient Care Specialist (Medical Receptionist)
Fast Pace Health —Jonesboro, AR
- Full-time
- CPR Certification
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
9d
Specialist-Medical Staff
Baptist Memorial Health Care —Jonesboro, AR
- Computer literacy
- English
- Mid-level
Operations Specialist Non-Driving
AdaptHealth, LLC —Jonesboro, AR
- Full-time
- Background check
- HIPAA
- Administrative experience
- Paid parental leave
- Health savings account
Quick Apply
Trust Operations Specialist
Adams Brown Trust Solutions INC —Jonesboro, AR
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid time off
Professional Caregiver
Home Instead —Jonesboro, AR
- Pass drug screening
- Driver's License
- Criminal background check
- Paid training
- Health insurance
Quick Apply
Brand Market Specialist
Beauty Barrage —Jonesboro, AR
- $30 an hour
- Part-time
- Merchandising
- Driving
- Travel
- Paid time off
Occupational Safety Program Specialist
Colson Group Holdings LLC —Jonesboro, AR
- $75,000 - $95,000 a year
- Mid-level
- Continuous improvement
- In-person
Quick Apply
11h
GRANT SPECIALIST
St. Bernards Healthcare —Jonesboro, AR
- Full-time
- Mid-level
- Office
- Finance
Makerspace Lab Specialist (Grant Funded Position - Contingent II)
Bowie State University —State University, AR
- $44,948 - $59,508 a year
- Full-time
- Mid-level
- Master's degree
- University
- AD&D insurance
- Paid holidays
12d
To-Go Specialist
Cracker Barrel Old Country Store —Jonesboro, AR
- Entry level
- Under 1 year
- Employee stock purchase plan
- Health insurance
Enrollment Services Specialist
Bowie State University —State University, AR
- $45,000 - $50,000 a year
- Weekends as needed
- Writing skills
- Research
- Mid-level
- AD&D insurance
- Paid holidays
12d
Health & Wellness Specialist (On-Site Medic/EMT)
JobSiteCare —Jonesboro, AR
- $23 an hour
- Overtime
- Background check
- CPR Certification
- Construction site
- Health savings account
- Dental insurance
Quick Apply
Program Management Specialist, Office of Continuing Education and External Programs
Bowie State University —State University, AR
- $48,138 - $60,000 a year
- Weekends as needed
- Customer service
- Analysis skills
- University
- AD&D insurance
- Paid holidays
12d

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PROGRAM ELIGIBILITY SPECIALIST I

State of Arkansas -
Jonesboro, AR

Apply Now

Job Details

$47,397 - $70,148 a year
13 days ago

Qualifications

Customer communication
Typing

Full Job Description

Date: Jun 24, 2026
Req ID: 58144

Location:
Paragould, Jonesboro, Forrest , AR, US, 72601

#job-location.job-location-inline { display: inline; }
Category: DEPT OF WORKFORCE SERVICES
Anticipated Starting Salary: $47,396.96

Position Summary

The Program Eligibility Specialist is responsible for processing correspondence received in the UI Hotline email. This requires a high level of accountability in ensuring these emails are processed timely and correctly so that the program remains in compliance with state and federal regulations and agency policies.

Success in this position depends on strong communication skills to effectively engage with staff, claimants, employers, UI Administration, and other UI units including UI Claims Processing, UI Intake and Support, and UI Benefits Hotline with a focus on efficiency and protecting the integrity of the trust fund.

Staff in these positions will provide support to the UI Benefits Hotline by taking calls on Mondays or the day after if a holiday falls on a Monday.

This position requires on-site employment with no remote or hybrid options available.

Preferred Qualification

One (1) year experience working with the Unemployment Insurance program and intensive knowledge of system and program processes and terminology, and experience conducting business via telephone and/or email.

Preferred Knowledge, Skills, and Abilities

Knowledge of computers, office equipment, and imaging programs.
Ability to develop, recommend, interpret, and apply policies and procedures.
Must have good customer service skills - verbal and written.
Good communication skills.
Good research skills.
Good critical thinking skills.

Job Responsibilities and Expected Results

Process emails from the UI Hotline email inbox and review claim to determine any additional action required upon receipt of the email(s).
Detect, investigate, and set claims issues.
Responds to inquiries and processes requests from other ADWS UI units including UI Benefits Hotline, UI Intake and Support, UI Claims Processing, Automated Adjudication Systems (AAS), Benefit Accuracy Measurement (BAM), Contributions, and other units regarding individual claims or issues found.
Performs other duties as defined and assigned by UI Administration.

Position Information

Job Series: Program Eligibility – Career Path

Classification: Program Eligibility Specialist I

Class Code: PPE02P

Pay Grade: SGS05

Salary Range: $47,397 - $70,148

Job Summary
The Program Eligibility Specialist I is an entry-level position responsible for reviewing applications, verifying information, and determining eligibility for state-administered programs. This role requires strong attention to detail, organizational skills, proficiency in computer keyboarding, strong verbal and written communication skills, and customer service abilities to ensure applicants receive timely and accurate determinations.
Primary Responsibilities
Review and process applications for state assistance programs in compliance with established policies. Verify applicant information, including income, assets, residency, and household composition. Maintain accurate and up-to-date case records to support eligibility decisions. Ensure timely application processing and follow-up with applicants to gather required documentation. Assist in monitoring ongoing eligibility and renewal processes for program participants. Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits. Assist clients in completing forms and gathering necessary documentation. Respond to inquiries and resolve concerns related to eligibility and program participation. Educate applicants on available resources and services to support their needs. Ensure adherence to state and federal regulations in eligibility determinations. Identify potential discrepancies or inconsistencies in applications and escalate cases when needed. Maintain confidentiality and security of sensitive applicant data in accordance with state privacy laws. Prepare reports and summaries as needed for internal review and audits.
Knowledge and Skills
Ability to assess applicant information and apply program guidelines accurately. Strong attention to detail in reviewing documents and entering data. Proficiency in basic computer applications and case management systems. Ability to explain complex policies to applicants in an understandable manner. Ability to prepare, present, and review oral and written information and reports. Capacity to prioritize tasks, handle multiple cases, and meet deadlines. Ability to analyze application issues and determine solutions.
Minimum Qualifications

At least one year of experience in customer service, administrative support, case processing, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

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Refine Your Search

support specialist jobs in jonesboro ar

PROGRAM ELIGIBILITY SPECIALIST I

Patient Support Specialist - Front Desk

Consumer Banking Relationship Specialist (Relationship Banker)

Transport Intake Specialist (Must obtain NREMT by July 2027)

Licensed Professional Counselor (LPC) - Teletherapy

Technical Support Specialist

Target Security Specialist

Patient Care Specialist (Medical Receptionist)

Specialist-Medical Staff

Operations Specialist Non-Driving

Trust Operations Specialist

Professional Caregiver

Brand Market Specialist

Occupational Safety Program Specialist

GRANT SPECIALIST

Makerspace Lab Specialist (Grant Funded Position - Contingent II)

To-Go Specialist

Enrollment Services Specialist

Health & Wellness Specialist (On-Site Medic/EMT)

Program Management Specialist, Office of Continuing Education and External Programs

I want to receive the latest job alert for support specialist in jonesboro ar

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