Top 18 Help desk support Jobs in Kalamazoo County Mi

IT Support Specialist
W. Soule & Company —Portage, MI
- Full-time
- Background check
- Microsoft Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
Help Desk Technician
The Young Women's Christian Association of Kalamazoo, Mich —Parchment, MI
- $22 an hour
- Computer science
- Computer Science
- Mid-level
Quick Apply
9d
IT Support Specialist
The Kendall Group, Inc. —Portage, MI
- 8 hour shift
- Mid-level
- Office
- Windows
8d
IT SUPPORT SPECIALIST
Kalamazoo Fabricating —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
IT SUPPORT SPECIALIST
PRAB, Inc. —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Support Specailist
NexForm, Inc. —Battle Creek, MI
- $65,000 - $80,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
DESKTOP ADMINISTRATOR L2
Wipro Limited —Battle Creek, MI
- $37,500 - $83,600 a year
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Level 1 Technical Support Specialist
Bloomingdale Communications —Bloomingdale, MI
- $22 - $27 an hour
- Full-time
- Hybrid work
- Background check
- Military
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
11h
Field Technician
Valsoft Corporation —Kalamazoo, MI
- $25 - $30 an hour
- Hybrid work
- Computer Science
- Mid-level
- Travel
- Fuel card
Quick Apply
3d
Client Success Coordinator
Omega Computer Services, LC —Portage, MI
- Full-time
- Mid-level
- Travel
- Contracts
Quick Apply
Cloud Storage Engineer
AGE Solutions —Battle Creek, MI
- From $100,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Storage Architect
AGE Solutions —Battle Creek, MI
- From $105,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid training
- Paid parental leave
Quick Apply

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Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
A Proactive Approach to Ongoing Training to help you develop life-long skills. ✓ Experience providing support via remote tools. HOURS OF WORK: Full Time.

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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help desk support jobs near kalamazoo county mi

IT Support Specialist

W. Soule & Company
Portage, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Endpoint Security
CAD software
iOS support
Linux support
Wireless networking
Technical documentation
Copy machines
iOS
Printer (troubleshooting support)
Ladder use
Microsoft Office
Driver's License
Remote access management
Remote access software
VPN management
Desktop administration
Building information modeling (BIM) tools
Hand tools
PowerShell
Active Directory management
802.11 (Wi-Fi)
Help desk
Mobile devices

Full Job Description

The successful candidate provides information technology support for the company to include all offices and field applications.

TASK

Persons in the IT Support Specialist position shall be able to effectively perform the following tasks:

· Operates the W. Soule IT Help Desk and efficiently works through all open tickets ensuring that they are closed in a timely manner.

· Be the first point of contact for all IT support calls and emails.

· Set up and configure new equipment/software for users as needed.

· Give basic training to users.

· Do project-based tasks as instructed by the IT Director.

· Manage the Antivirus Server and patch management solution to make sure devices are clean and current.

· Use remote control software to support personnel.

· Maintain department documentation.

· Be a technical resource for W. Soule employees for phone and computer related issues and questions.

· Attend webinars, conferences and educational opportunities to stay current.

· Other duties as assigned.

TOOLS & TECHNOLOGY

Persons in the IT Support Specialist position shall have the ability to proficiently utilize the following tools & technologies associated with the job:

· IT Management Systems

· iOS devices

· Windows OS

· Microsoft 365

· CAD/BIM software

· WSUS

· Printer Management

· WIFI, VPN, Networking

· Linux

· Active Directory

· Information Security & Protection

· Printers, Copiers, Scanners

· Powershell

SKILLS & ABILITIES

Persons in the IT Support Specialist position shall exhibit the following skills and abilities:

· Effectively able to manage one’s time and prioritize requests from others.

· Ability to use basic hand tools.

· Ability to lift 20 pounds regularly and 50 pounds occasionally.

· Ability to use ladders and lifts as necessary to complete assigned tasks.

· Able to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Ability to talk to others to convey information effectively.

· Maintain professional demeanor.

· Available after hours for support or project implementation.

· Maintain department documentation.

· Using logic, reasoning and memory to solve problems.

· Vendor certifications, as determined by departmental need.

· Possesses a valid driver’s license, insurance and automobile capable of transporting IT equipment.

· Desire to learn about new technology and be current on industry trends.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Help desk: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in kalamazoo county mi

IT Support Specialist

Junior Help Desk Technician Full-Time

Help Desk Technician

IT Support Specialist

IT SUPPORT SPECIALIST

Junior Help Desk Technician Part-Time

IT SUPPORT SPECIALIST

Help Desk Support Specailist

DESKTOP ADMINISTRATOR L2

Level 1 Technical Support Specialist

Field Technician

Client Success Coordinator

Cloud Storage Engineer

Storage Architect

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