CUSTOMER SERVICE REP
THE EPOCH GROUP LC —Overland Park, KS
- Full-time
- Remote
- Basic math
- HIPAA
- English
Patient Access Rep
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
Patient Access Representative
Saint Luke's Health System —Leawood, KS
- Full-time
- Entry level
1d
Customer Service Rep – Healthcare (Remote)
Concentrix —Kansas
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Remote Medicare & Medicaid Eligibility Specialist (Advocate)
Centauri Health Solutions —Kansas
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid training
- Wellness program
Quick Apply
8d
Scheduling Specialist (Gastroenterology)
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.40 - $27.84 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid parental leave
- Disability insurance
Medical Office Specialist
Care of Women —Olathe, KS
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Unit Secretary
Select Specialty Hospital - Kansas City —Kansas City, KS
- 12 hour shift
- Inpatient
- High school diploma or GED
- Critical & Intensive Care
- Health insurance
- Dental insurance
10d
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Kansas
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
1d
Patient Services Technician
PathGroup —Wichita, KS
- High school diploma or GED
- Entry level
- Travel reimbursement
Quick Apply
3d
Patient Registration Rep
The University of Kansas Health System —Kansas City, KS
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
Scheduler - Provider Appointments
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.52 - $28.04 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid parental leave
- Disability insurance
Healthcare Customer Service Representative (KS)
Healthcare Business Services Inc. —Wichita, KS
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
Secretary
The University of Kansas Health System St. Francis Campus —Topeka, KS
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
9d
Patient Registration
Minneola Healthcare —Minneola, KS
- Full-time
- Clinic
- Entry level
Quick Apply
Patient Registration Representative
KU MedWest Ambulatory Surgery —Overland Park, KS
- 8 hour shift
- Surgery
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Consumer Access Specialist Full Time Days
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.40 - $27.84 an hour
- Full-time
- Spanish
- Hospital
- HIPAA
- Paid parental leave
- Disability insurance
Patient Account Registrar
St. John's Hospital —Leavenworth, KS
- 12 hour shift
- Hospital
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
11d
Service Desk Tech I
The University of Kansas Health System —Kansas City, KS
- On call
- Hospital
- High school diploma or GED
- In-person
Consumer Access Specialist Emergency Department
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.40 - $27.84 an hour
- Full-time
- Spanish
- HIPAA
- English
- Paid parental leave
- Disability insurance

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CUSTOMER SERVICE REP

THE EPOCH GROUP LC -
Overland Park, KS

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Basic math
English
Windows
High school diploma or GED
Desktop applications
Telecommunications headsets
Typing

Full Job Description

Company Description:

Clarity Performance Solutions offers a wide range of solutions to health care payers and TPAs, including claims processing, contact center support, auditing, staffing, and customer engagement through multiple channels and expert consulting.

About The Role :

Title : Customer Service Representative

Reports to: Customer Service Supervisor

Location: Remote- (Preference MO/KS area)

Status: Non-Exempt, Full Time

Compensation: Hourly Pay and competitive benefits

Responsibilities:

Respond to phone call requests for benefits by evaluating and determining coverage for benefits based on the member's plan/client's benefit plan.
Respond to phan call inquiries regarding the processing of a claim.
Research policy information and membership records to resolve issues.
Maintain quality and production standards as defined by client contract and/or management determination of need.
Manage time adequately to ensure proper turn-around for all tasks such as customer service requests, follow-up, and audit feedback.
Work with teammates and supervisors to ensure the needs of the client are met.
Assist in development of process improvement initiatives.
May also process claims or adjustments.

Accountabilities:

Successfully completes all training programs as required.
Acts in accordance with all HIPAA Privacy and Security guidelines to ensure confidential handling of protected health information.
Execute prompt analytical decision making/research with specific attention to detail.
Comply with State laws, policy and company procedures.
Utilize specified phone call production tracking and reporting procedures.
Adhere to strict attendance and tardiness policies.

Education & Experience:

High school diploma or GED.
One year of claims adjudication/customer service experience or equivalent experience.

Language Requirements:

Read and comprehend instructions, discussion, correspondence and memos in English.
Ability to hold a conversation and communicate ideas in an understandable manner.
Preferred medical terminology and medical claims and coding knowledge.

Physical Requirements:

Light repetitive movement of digits.
Taking calls and talking clearly on a headset.
Sitting 80% of time at a work station keying and viewing a computer screen.
Walking, bending and reaching intermittently.

Other Requirements:

Must be able to maintain confidentiality.
Must have ability to speak clearly on a headset.
Must be detailed oriented.
Must have the ability to stay focused.
Must have basic math skills.
Must have reading comprehension skills to read and apply the provisions of specific plan documents.
Must have the ability to work in a windows environment on a PC.
Must have the ability to talk and type simultaneously.
Must have the ability to make quick, sound judgements.
Must be available for non-traditional hours due to shift schedule.

Clarity firmly supports the principle and philosophy of equal opportunity for all individuals, regardless of age, race, gender, creed, national origin, disability, veteran status, or any other protected category pursuant to applicable federal, state, or local law.

Apply Now

Refine Your Search

patient access representative jobs in kansas

CUSTOMER SERVICE REP

Patient Access Rep

Patient Access Representative

Customer Service Rep – Healthcare (Remote)

Remote Medicare & Medicaid Eligibility Specialist (Advocate)

Scheduling Specialist (Gastroenterology)

Medical Office Specialist

Unit Secretary

Call Center Representative – Medicaid Member Support

Patient Services Technician

Patient Registration Rep

Scheduler - Provider Appointments

Healthcare Customer Service Representative (KS)

Secretary

Patient Registration

Patient Registration Representative

Consumer Access Specialist Full Time Days

Patient Account Registrar

Service Desk Tech I

Consumer Access Specialist Emergency Department

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