Top 42 Weatherford Jobs in Katy, Tx

CUSTOMER SUCCESS SPECIALIST
Weatherford —Houston, TX
- Full-time
- Azure
- Computer Science
- 5 years
Warehouse Attendant - Drilling Services
Weatherford —Houston, TX
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- Basic math
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- Mid-level
Manufacturing Planner - Drilling Services
Weatherford —Houston, TX
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- Microsoft Word
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Talent Development Program Manager
Weatherford —Houston, TX
- Full-time
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- 8 years
Senior Manager – Global Leadership Development
Weatherford —Houston, TX
- Full-time
- Travel
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Product Manager
Weatherford —Houston, TX
- Full-time
- Engineering
- Master's degree
- Analysis skills
Repair and Maintenance Technician
Weatherford —Houston, TX
- Full-time
- High school diploma or GED
- Analysis skills
- Communication skills
Manufacturing Quality Specialist (Electronics)
Weatherford —Houston, TX
- Full-time
- Spanish
- Computer literacy
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Total Rewards Specialist
Weatherford —Houston, TX
- Full-time
- 6 years
- Oracle
- Office
12d
Sr. Onboarding Manager
Weatherford —Houston, TX
- Full-time
- Oracle
- Bachelor's degree
- Travel
Health Safety Environment Compliance Advisor
Weatherford —Houston, TX
- Full-time
- Mid-level
- Continuous improvement
- Travel
Technical Development Manager - Well Construction & Completions
Weatherford —Houston, TX
- Full-time
- Senior level
Electro-Mechanical Technician / Drilling Services
Weatherford —Houston, TX
- Full-time
- Computer literacy
- Mid-level
- Forklift
QUALITY ENGINEER
Weatherford —Houston, TX
- Full-time
- Management
- Engineering
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Technical Sales Representative
Weatherford —Houston, TX
- Full-time
- Bachelor's degree
- Travel
- Warehouse
Data Scientist - Wireline
Weatherford —Houston, TX
- Full-time
- 5 years
- Java
- Master's degree
6d
Technical Sales Representative
Weatherford —Houston, TX
- Full-time
- 3 years
- Business development
- Machine learning
Import Manager
Weatherford —Houston, TX
- Full-time
- Oracle
- Continuous improvement
- Travel
Project Engineer Completions
Weatherford —Houston, TX
- Full-time
- 6 years
- Senior level
- Professional Engineer
11d
Senior User Experience Designer
Weatherford —Houston, TX
- Full-time
- 5 years
- Bachelor's degree
- Product management
3d

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weatherford jobs near katy, tx

CUSTOMER SUCCESS SPECIALIST

Weatherford -
Houston, TX

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Job Details

Full-time

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Customer retention strategy
Managing clients in a customer support role
Sales management systems proficiency
Newsletters (communication methods)
CRM system proficiency
Productivity software
Account management

Full Job Description

Job Purpose

The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.

This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.

Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.

Roles & Responsibilities

Customer Relationship Management

Own and maintain strong, long ‑ term relationships with prioritized digital product customers

Act as the primary post-sale point of contact, focused on customer outcomes and value realization

Lead regular customer engagements centered on usage trends, adoption goals, and renewal readiness

Customer Adoption & Value Realization

Execute proactive adoption strategies based on customer objectives, product capabilities, and usage data

Identify adoption gaps and early risk indicators; escalate to management with recommended actions

Ensure customers clearly understand and can articulate the value of their Weatherford digital products

Support onboarding of new customers within the assigned portfolio

Retention & Renewals Execution

Monitor customer health signals and proactively flag retention risk to the Sr. Manager

Partner with Sales on renewal preparation providing customer context, adoption data, and account insights

Support renewal execution by delivering data-driven recommendations and maintaining strong customer advocacy

Track and report renewal status across the assigned portfolio

Customer Success KPIs & Reporting

Maintain and update customer health scores, adoption indicators, and renewal risk flags within established frameworks

Synthesize account data from CRM and product systems to support prioritization and decision-making

Deliver regular account status updates to the Sr. Manager and relevant stakeholders

Contribute to Customer Success reporting cycles with accurate, timely account data

Customer Feedback & Surveys

Deploy and analyze customer journey surveys within assigned accounts

Translate customer feedback into health score inputs and escalate systemic issues to management

Document customer signals and product feedback for roadmap consideration

Customer Communication

Manage customer-facing communications for assigned accounts including release updates and product newsletters

Ensure messaging is consistent, value-focused, and aligned with adoption and retention objectives

Cross ‑ Functional Collaboration

Work cross-functionally with Sales, Product, and Support teams to resolve customer issues and drive outcomes

Communicate customer feedback and account insights to the Sr. Manager for escalation and roadmap input

Participate in internal Customer Success reviews and contribute account-level data and updates

Experience & Education

Required:

Bachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field
5+ years of experience in customer success, account management, or a client-facing role within software or digital products
Experience managing customer relationships and supporting renewals
Strong communication and relationship-building skills
Ability to interpret customer data and translate insights into actions

Preferred

Experience in the energy industry or industrial software environments
Familiarity with Customer Success platforms (e.g., Gainsight, ChurnZero)
Exposure to KPI-driven customer success models
Experience with cloud platforms (AWS, Azure, or GCP)
Knowledge of ticketing systems (e.g., Zendesk, HubSpot)

Knowledge, Skills & Abilities

Customer-focused mindset with strong problem-solving ability
Analytical thinking and data interpretation
Strong organizational and time management skills
Ability to collaborate across teams and influence without authority

Travel Requirement: This role may require domestic and potentially international travel of up to: 30%

Apply Now

Refine Your Search

weatherford jobs in katy, tx

CUSTOMER SUCCESS SPECIALIST

Warehouse Attendant - Drilling Services

Manufacturing Planner - Drilling Services

Talent Development Program Manager

Senior Manager – Global Leadership Development

Product Manager

Repair and Maintenance Technician

Manufacturing Quality Specialist (Electronics)

Total Rewards Specialist

Sr. Onboarding Manager

Health Safety Environment Compliance Advisor

Technical Development Manager - Well Construction & Completions

Electro-Mechanical Technician / Drilling Services

QUALITY ENGINEER

Technical Sales Representative

Data Scientist - Wireline

Technical Sales Representative

Import Manager

Project Engineer Completions

Senior User Experience Designer

I want to receive the latest job alert for weatherford in katy, tx

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