Top 15 It help desk support Jobs in Killeen Tx

Representative, Help Desk II
Mclane Company, Inc. —Temple, TX
- $22 - $26 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Health savings account
3d
Information Technology Technician
Priority Charter Schools —Morgan's Point Resort, TX
- $15 - $23 an hour
- Email
- Google Workspace
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Automation & Technology Technician
Manufacturing Engineering System —Fort Hood, TX
- $24.22 an hour
- Full-time
- Customer service
- English
- Office
1d
Software Developer
Central Texas College —Killeen, TX
- $51,611 - $64,200 a year
- Email
- Computer science
- Microsoft Excel
- Computer Science
- Disability insurance
- Health insurance
Project Manager/ Working Lead
Bering-Alaka`ina Holdings, LLC —Killeen, TX
- Classroom
- Computer Science
- 5 years
- Paid holidays
- Disability insurance

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Service Desk Technician
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2d

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Representative, Help Desk II

Mclane Company, Inc. -
Temple, TX

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Job Details

Full-time
$22 - $26 an hour
3 days ago

Benefits

Profit sharing
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Summary

Responsible for monitoring and managing enterprise system platforms, peripheral equipment, and batch job schedules to ensure reliable system operations. Provides support to internal and external customers, including distribution center teammates across all business units. Identifies, investigates, and resolves system alerts and operational issues while serving as a key point of contact for Operations support calls.

This is located on site in Temple, TX.

What You'll Do

Monitor and manage system platforms, peripheral equipment, and batch job schedules.
Monitor, identify, troubleshoot, and resolve system alerts and operational issues.
Support internal and external customers, including distribution center teammates across all business units.
Respond to and manage Operations calls in a timely and professional manner.
Escalate issues to appropriate support teams and follow established support procedures.
Perform other duties as assigned.

What We're Looking For

High school diploma or GED required; associate's or bachelor's degree in Information Technology or related field preferred.
1 or more years of experience in IT operations, production support, help desk support, or a related technical environment preferred.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to communicate effectively with technical and non-technical customers.
Ability to prioritize tasks and respond effectively in a fast-paced operational environment.
Basic understanding of system monitoring, job scheduling, and incident management processes preferred.

Why Join Us

Make a direct impact supporting mission-critical distribution operations
Hands-on technical role with exposure to diverse technologies
Stable organization with long-term career growth opportunities
Team-driven culture that values reliability, service, and accountability
Opportunity to build both technical and customer-facing skills

Benefits you can count on:

This position is an hourly role that pays between $22-$26
Benefits begin on Day 60: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
Paid time off begins after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

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it help desk support jobs in killeen tx

Representative, Help Desk II

Information Technology Technician

Automation & Technology Technician

Software Developer

Project Manager/ Working Lead

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