Top 1644 Guest services Jobs in Lakeland Fl

Hotel Assistant General Manager
Marriott Courtyard —Winter Haven, FL
- From $65,000 a year
- Full-time
- Background check
- Hotel
- Supervising experience
- Relocation assistance
- Health insurance
Quick Apply
Security Officer Part Time Driver Patrol
Allied Universal —Lakeland, FL
- $18.96 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Office
- Paid training
- Opportunities for advancement
Quick Apply
3d
Greeter/Receptionist
Carlton Arms of North Lakeland —Lakeland, FL
- $19 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Dental insurance
- Paid time off
Quick Apply
1d
Front Desk Associate
Fitness CF Gym —Lakeland, FL
- $15 - $17 an hour
- Communication skills
- Entry level
- Health insurance
- Dental insurance
GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME
WATSON CLINIC LLP —Lakeland, FL
- Weekends as needed
- High school diploma or GED
- 1 year
- Medical terminology
Quick Apply
12d
Hotel Front Desk Clerk
Avakar Lakeland Hospitality —Lakeland, FL
- $15 - $16 an hour
- Part-time
- Accounting
- Communication skills
- Entry level
Quick Apply
4d
Front Desk/Guest Services Representative
Motel 6 Lakeland —Lakeland, FL
- Part-time
- Background check
- Windows
- Hotel
- Paid time off
- Employee discount
Quick Apply
Guest Service Lead
Born & Bread Bakehouse —Lakeland, FL
- $18 - $25 an hour
- Weekends as needed
- Bakery
- In-person
- Entry level
- Profit sharing
- Paid training
Quick Apply
Hotel Front Desk Clerk
Howard Johnson By Wyndham Lakeland —Lakeland, FL
- $15 - $16 an hour
- Part-time
- Bilingual
- Background check
- Pass drug screening
- Employee discount
Quick Apply
4d
Outside Services Cart Staff
Grasslands Golf and Country Club —Lakeland, FL
- From $15 an hour
- Part-time
- Ability to lift 50 pounds
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
4d
Leasing Consultant
Contemporary Management Concepts, LLLP —Lakeland, FL
- $18 - $20 an hour
- Ability to walk for extended periods
- Writing skills
- Office
GUEST EXPERIENCE NAVIGATOR - CALL CENTER - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Part-time
- HIPAA
- Windows
- High school diploma or GED
Quick Apply
Member Service Representative
YMCA of West Central Florida —Lakeland, FL
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
2d
Baskin-Robbins Crew Member / Ice Cream Team Member (Flexible Schedule)
Baskin-Robbins —Lakeland, FL
- $14 - $20 an hour
- Temporary
- No experience needed
- Quick service & fast food restaurant
- Food service experience
- Paid training
- Employee discount
Quick Apply
CUSTOMER SERVICE REPRESENTIVE-FULL TIME
Aero Centers —Lakeland, FL
- $17.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening
GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME
WATSON CLINIC LLP —Lakeland, FL
- Full-time
- High school diploma or GED
- 1 year
- Medical terminology
Quick Apply
Receptionist
Wedgewood Healthcare and Rehabilitation —Lakeland, FL
- $16 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative-Bob Adams Family Y
YMCA of West Central Florida —Lakeland, FL
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
5d
Courtesy Patrol
Cove Communities —Lakeland, FL
- $14 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Sales Support Associate
Dillard's —Lakeland, FL
- Entry level

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guest services jobs near lakeland fl

Hotel Assistant General Manager

Marriott Courtyard
Winter Haven, FL

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Teamwork
Operations management
Interpersonal skills
Revenue management
Team development

Full Job Description

Job Summary

Are you tired of the snow and long winters?? Come join our hospitality team in beautiful, central Florida. We are currently seeking an AGM for our Marriott Courtyard in Winter Haven, Florida. This position offers future opportunities with a growing company and potential to be the GM of a new Springhill Suites coming in 2027.

We are seeking a dynamic and experienced Hotel Assistant General Manager to lead and oversee daily hotel operations with enthusiasm and precision. In this pivotal role, you will ensure exceptional guest experiences, manage hospitality teams, and uphold the highest standards of service excellence. Your leadership will drive operational efficiency, revenue growth, and team development, creating a welcoming environment that guests love. This position offers an exciting opportunity for a motivated hospitality professional to make a significant impact within a vibrant hotel setting.

Duties

Oversee all aspects of daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance to ensure smooth functioning.
Lead and supervise hospitality teams, fostering a positive work environment focused on teamwork, motivation, and professional growth.
Manage hospitality operations budgets, monitor financial performance, and implement strategies to maximize revenue and control costs.
Ensure hotel guest service standards are consistently met or exceeded by implementing best practices in guest relations and service delivery.
Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest experience.
Handle guest inquiries, complaints, and special requests with professionalism and promptness to enhance guest satisfaction.
Coordinate with human resources on staffing needs, training programs, and performance evaluations to maintain a high-performing team.
Conduct regular audits including night audits and review of financial operations to ensure accuracy and compliance with policies.
Collaborate with department heads to develop marketing strategies that increase occupancy rates and revenue streams.
Maintain compliance with all safety regulations, hotel policies, and legal requirements while promoting a safe environment for guests and staff.

Skills

Proven supervisory experience within the hospitality management sector, demonstrating leadership in managing teams and operations.
Strong knowledge of hotel management principles including revenue management, budgeting, human resources, and financial operations.
Expertise in using property management systems (PMS), hospitality reservation systems, multi-line phone systems, and other property technology tools.
Excellent managerial communication skills to motivate staff, coordinate departments, and liaise with stakeholders confidently.
Exceptional customer service skills with an emphasis on creating memorable guest experiences aligned with hotel standards.
Experience in overseeing daily hotel operations such as front desk management, night audits, and guest relations.
Ability to manage hospitality operations budgets effectively while maintaining profitability goals.
Leadership qualities that inspire teams to deliver high-quality service consistently while fostering a positive work environment.
Knowledge of human resources practices including hiring, training, performance management, and conflict resolution.

Join us as our Hotel Assistant General Manager — where your leadership will shape unforgettable guest experiences while advancing your career in the vibrant world of hospitality!

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest services jobs in lakeland fl

Hotel Assistant General Manager

Security Officer Part Time Driver Patrol

Greeter/Receptionist

Front Desk Associate

GUEST EXPERIENCE NAVIGATOR-DESK - FULL TIME

Hotel Front Desk Clerk

Front Desk/Guest Services Representative

Guest Service Lead

Hotel Front Desk Clerk

Outside Services Cart Staff

Leasing Consultant

GUEST EXPERIENCE NAVIGATOR - CALL CENTER - PART TIME

Member Service Representative

Baskin-Robbins Crew Member / Ice Cream Team Member (Flexible Schedule)

CUSTOMER SERVICE REPRESENTIVE-FULL TIME

GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME

Receptionist

Customer Service Representative-Bob Adams Family Y

Courtesy Patrol

Sales Support Associate

I want to receive the latest job alert for guest services in lakeland fl

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