Claim Operations Analyst - Eastern Alliance
ProAssurance —Lancaster, PA
- $16.89 - $27.87 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
HR Office Support
Staffing Service USA —Lancaster, PA
- Up to $22 an hour
- Part-time
- Mid-level
- Office
- 3 years
Quick Apply
Customer Success Manager
Shipfusion —York, PA
- $70,000 - $80,000 a year
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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Customer Support Specialist
Shipfusion —York, PA
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
Shipfusion —York, PA
- $80,000 - $95,000 a year
- Senior level
- Communication skills
- Teaching
- Health insurance
- Dental insurance
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Client Support Manager - Live Entertainment
Tait —Lititz, PA
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid parental leave
- Health savings account
Specialist - Client Support Treasury Management
Fulton Bank —Lancaster, PA
- $18.56 - $29.38 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Registered Client Services Associate - Brokerage
Fulton Bank —Ephrata, PA
- $24.81 - $41.35 an hour
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Mid-level
- Wellness program
- Health savings account
Talent Acquisition Associate
Eurofins —Lancaster, PA
- Full-time
- Hybrid work
- Bachelor's degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
11d
Courier - Based in Lancaster
HNL Lab Medicine —Lancaster, PA
- Part-time
- Computer literacy
- Basic math
- Sanitation
Lead Practice Coordinator
LifeStance Health —Ephrata, PA
- From $23.50 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Automotive - Service Manager - Chrysler Dodge Jeep Ram
Confidential —Morgantown, PA
- $75,000 - $100,000 a year
- Full-time
- Background check
- Dealership
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Nurse Practitioner or Physician Assistant
WORKCARE INC —York, PA
- $70 - $75 an hour
- Per diem
- Blood sampling
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Journeyman Electrician
Centerline Communications —Palmyra, PA
- Weekends as needed
- 6 years
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
Mechanic 1
Darling Ingredients Inc. —Ephrata, PA
- Full-time
- CDL A
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Water Mitigation Manager
ServiceMaster by Elevate —Salunga, PA
- $75,000 - $85,000 a year
- Full-time
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Financial Center Manager
Fulton Bank —Lebanon, PA
- $64,700 - $107,900 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
VITA Tax Assistant
United Way of Lancaster County —Lancaster, PA
- $23 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
8d
Account Manager: Personal Insurance
Enders —Millersville, PA
- $42,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Direct Support Professional (DSP)
Greater Hearts Human Services (GHHS) —Lancaster County, PA
- $16.50 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid training
- Mileage reimbursement
Quick Apply

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support & client services managers jobs near lancaster, pa

Claim Operations Analyst - Eastern Alliance

ProAssurance -
Lancaster, PA

Apply Now

Job Details

Full-time
$16.89 - $27.87 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.

This position supports our workers' compensation line of business, Eastern Alliance, and is hybrid, reporting to the Lancaster PA office 2-4 days per month.

The primary responsibility of this position is to provide technical support to the Claims Department to deliver superior levels of customer service and ensure the compliance with regulatory timeframes and other requirements in support of the Company’s revenue and profitability objectives and overall business plan. The role also includes the ability to understand EDI transactions according to specific jurisdictional guidelines.

What you'll do:

40% - Complete accurate information on claim documents and ensure proper mailing in accordance with regulatory requirements and Company procedures; Complete accurate information according to state specific EDI trigger guidelines. Analyze data and fix errors/rejections returned from individual jurisdictions.
35% - Enter accurate data into the computer system to make accurate indemnity and expense transactions as approved and directed by the claims representative daily.
10% - Assist Claim Representative through the accurate completion of wage statements and calculation of partial compensation.
5% - Respond to telephone inquiries from agents, customers, injured workers, and providers in a professional, courteous and timely manner, providing high levels of customer service at all times.
5% - Participate in department meetings as needed; provide general office support through copying and faxing documents.
5% - Other special projects as assigned.

What we're looking for:

High school diploma or GED required with a minimum two years of insurance or related experience is required. An associate’s degree is preferred. A bachelor’s degree may substitute insurance experience.
Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
Analytical ability, to analyze and interpret information; request more information when needed; and make appropriate decisions regarding a course of action.
Attention to detail in processing all information, establishing priorities and meeting deadlines.
Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
Ability to assess the urgency and importance of a situation and take appropriate action.
Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.
Ability to operate standard office equipment including, but not limited to, copiers, fax machines, etc.
Ability to maintain confidential information.

#LI-Hybrid

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) – an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive, and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Note: If you already completed the assessments as part of an application with us, we may have results on file and you may not receive the emails inviting you to take the assessments. If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.

Position Salary Range

$16.89 - $27.87

The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program .

Apply Now

Refine Your Search

support & client services managers jobs in lancaster, pa

Claim Operations Analyst - Eastern Alliance

HR Office Support

Customer Success Manager

Customer Support Specialist

Senior Customer Success Manager

Client Support Manager - Live Entertainment

Specialist - Client Support Treasury Management

Registered Client Services Associate - Brokerage

Talent Acquisition Associate

Courier - Based in Lancaster

Lead Practice Coordinator

Automotive - Service Manager - Chrysler Dodge Jeep Ram

Nurse Practitioner or Physician Assistant

Journeyman Electrician

Mechanic 1

Water Mitigation Manager

Financial Center Manager

VITA Tax Assistant

Account Manager: Personal Insurance

Direct Support Professional (DSP)

I want to receive the latest job alert for support & client services managers in lancaster, pa

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Explore jobs in more locations

An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

Position Salary Range

Build your career with us and enjoy access to a best-in-class benefits program .

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