Top 435 Higher education Jobs in Langston, Ok

Customer Service Coordinator
Oklahoma State University —Stillwater, OK
- $40,000 - $56,000 a year
- Weekends as needed
- Mid-level
- Office
- Master's degree
Program Manager
Oklahoma State University —Stillwater, OK
- $52,200 - $80,000 a year
- Weekends as needed
- Mid-level
- Master's degree
- University
Administrative Assistant
Langston University —Langston, OK
- $35,000 - $40,000 a year
- Full-time
- Word processing
- Mid-level
- Office
Administrative Support Assistant II
Oklahoma State University —Stillwater, OK
- $14 - $17 an hour
- Part-time
- Word processing
- Mid-level
- Office
Administrative Support Specialist I-Sr
Oklahoma State University —Stillwater, OK
- $15 - $20 an hour
- Weekends as needed
- Customer service
- Mid-level
- Office
Marketing Communication Coordinator
Oklahoma State University —Stillwater, OK
- $45,000 - $63,000 a year
- Weekends as needed
- Marketing
- Mid-level
- Master's degree
12d
Administrative Assistant
Oklahoma State University —Stillwater, OK
- $15.50 - $22.00 an hour
- Weekends as needed
- Customer service
- 5 years
- Mid-level
12d
Risk Analyst
Oklahoma State University —Stillwater, OK
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Project management
- University
Director of Career and Professional Development
Langston University —Langston, OK
- $60,000 - $66,950 a year
- Weekends as needed
- 3 years
- Master's degree
- University
Coordinator of Basic Needs
Oklahoma State University —Stillwater, OK
- $45,000 - $55,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- University
Project Management Coordinator
Oklahoma State University —Stillwater, OK
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Mid-level
- Administrative experience
Coordinator of Family Engagement
Oklahoma State University —Stillwater, OK
- $45,000 - $55,000 a year
- Weekends as needed
- Mid-level
- University
- Education
5d
Coordinator Student Support
Oklahoma State University —Stillwater, OK
- $46,200 - $63,000 a year
- Weekends as needed
- Mid-level
- Residential
- Master's degree
11d
Volunteer Engagement Student Worker
Oklahoma State University Foundation —Stillwater, OK
- Part-time
- Marketing
- English
- Research
3d
Executive Administrative Assistant
Oklahoma State University —Stillwater, OK
- $21.64 - $26.82 an hour
- Weekends as needed
- Google Workspace
- Inventory management
- 5 years
Outreach and Engagement Specialist
Langston University —Langston, OK
- $30,000 - $36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Engagement Center Associate
Oklahoma State University Foundation —Stillwater, OK
- Weekends as needed
- Mid-level
- Office
- University
Event Coordinator
Oklahoma State University —Stillwater, OK
- $43,800 - $54,900 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
12d
Senior Communications Specialist
Oklahoma State University Foundation —Stillwater, OK
- Weekends as needed
- Marketing
- Research
- Mid-level
5d
Resident Director
Langston University —Langston, OK
- $35,000 - $40,000 a year
- Weekends as needed
- Mid-level
- Residential
- Master's degree

I want to receive the latest job alert for higher education in langston, ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

higher education jobs near langston, ok

Administrative Assistant jobs in Stillwater, OK

Event Coordinator jobs in Stillwater, OK

Project Manager jobs in Stillwater, OK

Administrative Assistant jobs in Brooklyn, NY

Administrative Assistant jobs in Plano, TX

Administrative Assistant jobs in Arlington, TX

Veterinary Assistant jobs in Queens, NY

Administrative jobs in Guam

Administrative Assistant jobs in Lakeland, FL

Administrative Assistant jobs in West Virginia

Union Administrative jobs in New York, NY

Community Manager jobs in San Diego, CA

Reentry Program jobs in Phoenix, AZ

Construction Project Manager jobs in Worcester, MA

Program Manager jobs in Delaware

Program Manager jobs in Worcester, MA

Program Manager jobs in Pasadena, CA

Program Manager jobs in Kennedy Space Center, FL

Senior Administrative Assistant jobs in Annapolis, MD

Administrative jobs in Boston, MA

Customer Service Coordinator

Oklahoma State University -
Stillwater, OK

Apply Now

Job Details

Full-time
$40,000 - $56,000 a year

Qualifications

Staff supervision
Higher education administration
Team supervision
Managing teams in a customer support role
Academic institution experience
Bachelor's degree
Industry trends
Experience at colleges/universities
Guest rapport building
University experience

Full Job Description

Customer Service Coordinator AS7145

494743

Stillwater

ENROLLMENT MGMT (STW)

Staff Full-time

Bachelor's degree

Campus

OSU-Stillwater

Contact Name & Email

Libby Reigh, [email protected]

Work Schedule

Work schedule may extend beyond regular office hours of 8am to 5pm Monday to Friday, as necessary to support recruitment efforts.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$40,000 - $56,000 Salary

Special Instructions to Applicants

A cover letter, resume and list of three professional references is required for full consideration.

About this Position

This position is responsible for creating and maintaining exceptional customer service for prospective students and their families in the Office of Undergraduate Admissions and Recruitment. The successful candidate will be a knowledgeable and friendly individual with proven people skills and the ability to create an unforgettable, positive experience for our guests.

Responsibilities include:

Lead a team of customer service specialists and students to connect with guests by asking open-ended questions and proactively offering solutions to meet their needs.
Hire, onboard, manage, train and model exceptional service standards to all members of the customer service team.
Develop and maintain a customer service team schedule with adequate office coverage.
Maintain a positive, professional warm and welcoming atmosphere at all times in the front office.
Take a proactive role in maintaining OSU brand standards through interactions with guests, visual appearances throughout the office and exceptional housekeeping standards in the front office space.
Coordinate with all teams in the department to stay informed about the innerworkings of the Office of Undergraduate Admissions and Recruitment and general information about OSU.
Establish measurable service goals for the department.
Evaluate phone, email and chat conversations and provide feedback and training as needed.
Monitor daily customer service team output and promote its successes.
Develop and execute ongoing customer service initiatives, training and engagement for customer service team designed to meet the university’s enrollment goals.
Plan and implement strategies to market the University to prospective students and families.
Respond to and manage high-level customer service inquiries as assigned by division and departmental leadership.
Maintain confidentiality and sensitivity in handling student information.
Serve as a trustworthy liaison between the Office of Undergraduate Admissions and Recruitment, campus partners and the general public.

This position requires the ability to display exceptional customer service and guest relations standards, the desire and ability to work and participate in a team environment, and the skills necessary to effectively lead staff and students. The successful candidate must possess a broad knowledge of enrollment management and admissions best practices, industry trends and higher education.

M-F, 8:00 a.m.-5:00 p.m.; will be required to work some nights and weekends, as necessary to support recruitment efforts.

This position will require the ability to lift 45.

Required Qualifications

Bachelor's (degree must be conferred on or before agreed upon start date)
Two years of relevant experience, in a higher education setting or related field, including customer service and internal client management, with supervisory or leadership experience.

Skills, Proficiencies, and/or Knowledge:

Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the guest, collaborate with others, solve problems creatively and demonstrate high integrity.
Anticipate service needs and proactively provide solutions.
Work effectively within a team environment while also leading customer service staff and accomplishing relevant projects and duties.
Exceptional written and verbal communication and technical skills are necessary.

Preferred Qualifications

Master's
Four years of related experience with an extensive background as a leader and innovator in customer service including supervision of customer service staff.

Certifications, Registrations, and/or Licenses:

Completion of OSU Ambassador Program or comparable program.

Skills, Proficiencies, and/or Knowledge:

Microsoft Excel and Office tools
Knowledge and experience with OSU processes, systems, and services

Apply Now

Refine Your Search

higher education jobs in langston, ok

Customer Service Coordinator

Program Manager

Administrative Assistant

Administrative Support Assistant II

Administrative Support Specialist I-Sr

Marketing Communication Coordinator

Administrative Assistant

Risk Analyst

Director of Career and Professional Development

Coordinator of Basic Needs

Project Management Coordinator

Coordinator of Family Engagement

Coordinator Student Support

Volunteer Engagement Student Worker

Executive Administrative Assistant

Outreach and Engagement Specialist

Engagement Center Associate

Event Coordinator

Senior Communications Specialist

Resident Director