Top 114 Customer service representative Jobs in Laredo Tx

Customer Service Representative / Carrier Manager for Freight Brokerage
Freight Network Co Authorized agent for DSV Road Inc. —Laredo, TX
- $30,000 - $35,000 a year
- 8 hour shift
- Bilingual
- Background check
- Sales
- COVID-19 protective measures
- Paid time off
Quick Apply
Customer Success Manager - Texas
Alfa AI —Texas
- $90,000 - $110,000 a year
- Full-time
- Remote
- Management
- Public speaking
- Mid-level
2d
Call Center Assistant
Blue Highgate Advisory —Laredo, TX
- $19 - $23 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid training
- Health insurance
Quick Apply
21h
Customer Service Advisor (Dispatcher)
Equipment Co. —Laredo, TX
- $25 - $32 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Laredo, TX
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Customer Service Representative
Critter Care Veterinary Clinic —Laredo, TX
- Weekends as needed
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Laredo, TX
- $14.08 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
Customer Support
Mid Continent Steel and Wire —Laredo, TX
- From $17 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Customer service
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Manuel Gomez III - State Farm Agent —Laredo, TX
- $14 - $20 an hour
- Part-time
- Spanish
- Office
- Communication skills
- Disability insurance
- 401(k)
Quick Apply
Customer Service Representative
BLUE MANGO, LLC —Laredo, TX
- $36,000 - $138,000 a year
- Temporary
- Spanish
- No experience needed
- English
- Flexible schedule
Quick Apply
Customer Service Representative
U-Haul —Laredo, TX
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Action Credit Loans —Laredo, TX
- From $14.50 an hour
- Part-time
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
Imperative Logistics —Laredo, TX
- Extended hours
- Spanish
- Word processing
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
SERCO OF TEXAS - LAREDO —Laredo, TX
- Spanish
- Ability to walk for extended periods
- English
8d
Customer Service Representative/Patient Advocate
VIX Medical Equipment —Laredo, TX
- $11 - $13 an hour
- Full-time
- Spanish
- Sales
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service FCL Associate
Transmaritime, Inc. —Laredo, TX
- $16 an hour
- Full-time
- Warehouse
- Entry level
Quick Apply
Brokerage Customer Service Representative
Redwood Logistics —Laredo, TX
- $16 - $19 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Mexico Customer Service Specialist
Evans Transportation Services LLC —Laredo, TX
- Call employer
- Microsoft Outlook
- Word processing
- Entry level
Quick Apply
Customer Service Representative
Buckland —Laredo, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Warranty Coordinator
Killam —Laredo, TX
- $48,263.21 - $58,123.44 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14h

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Customer Service Representative / Carrier Manager for Freight Brokerage

Freight Network Co Authorized agent for DSV Road Inc.
Laredo, TX

Quick Apply

Job Details

Full-time
$30,000 - $35,000 a year

Benefits

Paid time off

Qualifications

Bilingual
Foreign language proficiency
Pricing
Sales
Basic math
Logistics
English
Research
Microsoft Office
High school diploma or GED
Transportation management systems
Transportation management
Supply chain management solutions (enterprise solutions)
Organizational skills
Logistics
Freight
Associate's degree
Leadership
Negotiation

Full Job Description

Freight Network Co is an Authorized agent for DSV Road Inc.

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Laredo,TX
Job Posting Title: Account Manager, Freight Brokerage - Customer Service - Carrier Manager

Time Type: Full-Time

Summary

The Account Manager, Freight Brokerage is a key operational role for the DSV Road Inc. freight brokerage branches. They are responsible for ensuring and providing timely workflow tools and information including pricing approvals, negotiating with transportation providers to obtain the best rates and services, and troubleshooting any issues that may be escalated to them by the Carrier Sales team members. They are responsible for managing the branch’s house accounts, while continuously seeking out additional growth opportunities with clients.

Essential Duties And Responsibilities

Negotiates with transportation carriers and providers to obtain, set rates and determine services available.
Measures and monitors carrier’s service levels to ensure benchmarking is tracked within the VFT (Visual Freight Tracking) system.
Provides direction and sets pricing guidelines for Carrier Sales team.
Researches and determines growth opportunities within the branch’s house accounts.
Prepares and distributes “load-build” reports for customers and carriers.
Works directly with customers on the receipt and processing of transportation requirement requests.
Assists in the training of Carrier Sales team members.
Acts as a next level reviewer for troubleshooting errors and/or issues.
Proactively handles customer shipment routing requests.
Utilizes various transportation software systems to facilitate material movement, planning, and scheduling.
Tracks and traces shipments from pickup through delivery to ensure accurate and up-to-date shipment information is being provided to customers.
Ensures customer expectations are met or exceeded by completing accurate and timely scheduling/dispatching of trucks .

Other Duties

Other duties and project work as assigned by manager

Supervisory Responsibilities (if Any)

None

Education And/or Experience

MINIMUM REQUIRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES REQUIRED)

High School diploma.
5 years’ experience in logistics, transportation brokerage, or related field.

Computer Skills

SKILLS, KNOWLEDGE, AND ABILITIES

Proficient with all Microsoft Office applications.
Experience with transportation management systems.

Language Skills

English (reading, writing, verbal)
Spanish ( reading , writing, verbal)

Mathematical Skills

Position requires strong mathematical skills for pricing and negotiating.

Other Skills

Superior leadership, planning and organizing skills.
Ability to work in a multi-tasked, fast-paced environment.
Excellent interpersonal communication and problem-solving skills.
Ability to work flexible hours.

Preferred Skills/Qualifications

College degree in Logistics or Supply Chain.
Previous management experience.
5 years’ industry experience.

Certificates, Licenses, Registrations or Professional Designations

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Other Information

Able to travel as needed up to 5%.

Freight Network Co is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law.
Freight Network Co reserves the right to defer or close a vacancy at any time.

Benefit Conditions:

Only full-time employees eligible

COVID-19 Precaution(s):

Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested

Communication method(s) used:

Email
Phone
Chat

This Job Is:

Open to applicants who do not have a college diploma

Work Remotely

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

Paid time off

Schedule:

8 hour shift
Monday to Friday
On call
Weekends as needed

Education:

Associate (Preferred)

Experience:

Logistics: 2 years (Required)
Transportation management: 2 years (Preferred)

Language:

English and Spanish (Required)

Ability to Relocate:

Laredo, TX 78045: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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