Top 116 Customer service Jobs in Laurel, Mt

Hotel Front Desk Clerk
Courtyard By Marriott Billings —Billings, MT
- $16 - $17 an hour
- Overtime
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Billings, MT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Front Desk Admin (Willing to Train)
Yellowstone Family Dental —Billings, MT
- Part-time
- Dental office
- Computer literacy
- Entry level
Quick Apply
14d
Billings/Laurel, MT Customer Service Representative
Packard Culligan Water —Laurel, MT
- $18 - $20 an hour
- Full-time
- Background check
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
18h
Front Desk Agent
Fairfield by Marriot Inn & Suites Laurel —Laurel, MT
- $14.50 - $15.00 an hour
- Part-time
- Hotel
- In-person
- Entry level
- On-the-job training
- Employee discount
Quick Apply
1d
Customer Service Rep
Intermountain Healthcare —Billings, MT
- $19.50 - $26.48 an hour
- Full-time
- Hybrid work
- Clean driving record
- Hospital
- Word processing
5d
Data Entry/Customer Service Rep
MT Safety Services/Associated Employers —Billings, MT
- From $20 an hour
- Email
- Microsoft Outlook
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
Front Desk Receptionist
Rimrock Podiatry —Billings, MT
- $17 - $20 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Intake Clerk/Front Desk Receptionist
Friedel Clinic —Billings, MT
- $15 - $18 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
- On-the-job training
Quick Apply
11d
AM Front Desk Agent
Hyatt Place Billings —Billings, MT
- From $16.50 an hour
- Full-time
- Background check
- Hotel
- In-person
- Health savings account
- Health insurance
Quick Apply
3d
Customer Relations
Automotive and Industrial Distributors of Billin —Billings, MT
- $20 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Profit sharing
- Paid holidays
Quick Apply
8d
HOTEL FRONT DESK
Town Pump, Inc. —Columbus, MT
- Full-time
- Hotel
- Food service experience
- Data entry
- Dental insurance
- 401(k)
4d
Front Desk Agent- Award Winning Super 8 Columbus
Columbus Super 8 by Wyndham —Columbus, MT
- Up to $16.50 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
20h
Client Services Coordinator
Community Medical Services —Billings, MT
- $20 - $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
14d
Customer Service Representative
DXP Enterprises, Inc. —Billings, MT
- Overtime
- Clean driving record
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Call Center Agent (Overnight Shift) - Call Center
Billings Clinic —Billings, MT
- $17.00 - $21.25 an hour
- Weekends as needed
- High school diploma or GED
- 1 year
- Entry level
- Wellness program
- 403(b) matching
12d
Client Account Specialist
Reciprocity Industries LLC —Billings, MT
- Full-time
- 18 years or older
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
13d
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Billings, MT
- $16.61 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
Patient Services Specialist I (Front Desk)
TURNWELL MENTAL HEALTH NETWORK —Billings, MT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Customer Service Representative
Shiloh Veterinary Hospital —Billings, MT
- $15 - $18 an hour
- Full-time
- Writing skills
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
1d

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Hotel Front Desk Clerk

Courtyard By Marriott Billings -
Billings, MT

Quick Apply

Job Details

Full-time
$16 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Computer operation
Confidential information handling
Fire safety
Interpersonal skills
Alarm systems
Phone communication
Writing skills
High school diploma or GED
Hotel emergency procedures
Adaptability
Computer skills
Hotel safety procedures
Time management
Client interaction via phone calls

Full Job Description

We are looking for someone to join our front desk team! We are currently looking for someone to work our 2pm-10pm Front Desk Shift on Thursday - Sunday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Communicate with Manager regarding status of groups.
Communicate with Housekeeping regarding VIP arrivals and expediting VR rooms.
Communicate pertinent shift information to Manager/Supervisor and team members both verbally and in writing via log-book. Update as necessary.
Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities.
Assist team with training, supplies and support in order to consistently provide Brand quality service.
Register guests, assign rooms, & issue room keys.
Make courtesy call to guests to assure their complete satisfaction with their room, etc.
Schedule and make Wake-up Calls.
Receive and transmit messages.
Keep records of occupied rooms and guests’ accounts.
Make and confirm reservations.
Present statements to and collect payments from departing guests.
Provide solutions to problems for guests, associates and management. Use empowerment to exceed associate/guest expectations and resolve conflicts.
Schedule dry cleaning service, post to guest folio and deliver to guest rooms.
Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties.
Implement, monitor and carryout guest honors program.
Clean and maintain organized work area. Stock all printers and restock any guest supplies needed at front desk.
Clean, organize, and maintain lobby area (news papers, coffee table, clean doors, windows, etc. as necessary).
Post grocery-shopping tickets.
Coordinate meeting room function book; booking and quoting dates; coordinating with other department’s food and beverage setups including coordinating the room facility, setups and breakdown.
Posting charges and expenses to the folio for the meeting room for guests.
Deliver requested amenities to guest rooms (rollaway beds, cribs, pillows, blankets, towels, small amenity items, etc.).
Verify bucket-check against computer information.
Count drawers, make deposit drop verified by witness, and run initials.
Close and balance shift.
Communicate with Housekeeping Supervisor regarding early and late check-ins, checkouts, stay-overs, and special requirements for amenities.
Document all maintenance related requests in the Maintenance Request Log/or Work Order Book.
May perform housekeeping and minor maintenance duties as needed or requested by management.
Use empowerment to exceed associate expectations and resolve conflicts.
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Proper administration of key control.
Willingness and ability to train new associates.
Complete maintenance work orders and deliver to the supervisor in a timely manner.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team’s entire workload is completed daily.
Perform other duties as required.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

High School diploma or GED preferred.
Six months to one year related experience preferred.

Knowledge, Skills and Abilities:

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally and in writing and excellent telephone skills.
Ability to work in a fast-pace, high-energy and demanding work environment.
Basic knowledge of hotel operations or ability to learn quickly.
Ability to work as a team player with all levels of associates.
Dedicated, hard-working, self-motivated.
Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
Flexibility to adjust work priorities as necessary.
Practice safety standards at all times.
Computer skills required.
Skill in operation of tools and equipment listed below.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents.
Immediately report any suspicious activities by guests or others.
Ability to successfully complete brand standard training including brand service training.

EQUIPMENT OPERATED:

Computer
Fax machine
Copy machine
Multi-line telephone console
Commercial coffee machine
Ozone machines
Vacuum cleaner; shop vac
Fire Alarm Panel

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to stand, walk, and reach with hands and arms.
The associate must frequently lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Pay: $16.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in laurel, mt

Hotel Front Desk Clerk

Client Success Representative (Remote)

Front Desk Admin (Willing to Train)

Billings/Laurel, MT Customer Service Representative

Front Desk Agent

Customer Service Rep

Data Entry/Customer Service Rep

Front Desk Receptionist

Intake Clerk/Front Desk Receptionist

AM Front Desk Agent

Customer Relations

HOTEL FRONT DESK

Front Desk Agent- Award Winning Super 8 Columbus

Client Services Coordinator

Customer Service Representative

Call Center Agent (Overnight Shift) - Call Center

Client Account Specialist

Airport Agent - Ramp and Customer Service

Patient Services Specialist I (Front Desk)

Customer Service Representative

I want to receive the latest job alert for customer service in laurel, mt

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