Top 152 Customer service associate Jobs in Lawrence, Ks

Customer Experience Specialist
Peruvian Connection —Tonganoxie, KS
- From $15 an hour
- Full-time
- Basic math
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
QC Holdings, Inc./LendNation —Lawrence, KS
- $14 an hour
- Full-time
- 18 years or older
- 11+ years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
11d
Child Support Specialist - Customer Service Call Center
YOUNGWILLIAMS INC —Topeka, KS
- Full-time
- High school diploma or GED
- Entry level
CSR I Operations(Lawrence, KS)
Maximus —Lawrence, KS
- $18 an hour
- On call
- Background check
- English
- Office
5d
Call Center Lead Patient Service Representative
Heartland Community Health Center —Lawrence, KS
- $20 - $26 an hour
- 8 hour shift
- HIPAA
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
4d
Customer Experience Representative
Blue Cross and Blue Shield of Kansas —Topeka, KS
- $20.96 - $26.20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Research
- Paid parental leave
- Health insurance
9d
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Topeka, KS
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Full- Time Contact Center Member Consultant
Truity Credit Union —Lawrence, KS
- Online Application
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Lawrence, KS
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Retail Customer Service Associate
FedEx Office —Lawrence, KS
- Part-time
- Maintenance
- High school diploma or GED
- Project management
Customer Service Associate II
Dollar Tree —Lawrence, KS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Experience Representative
Capitol Federal —Lawrence, KS
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Disability insurance
5d
CSR II Operations (On-Site Lawrence KS)
Global Organization —Lawrence, KS
- $13.30 - $18.81 an hour
- 8 hour shift
- Background check
- Mid-level
- Office
5d
Part Time Customer Service Representative
Kansas Turnpike Authority —Topeka, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
Customer Service Representative
Kansas Turnpike Authority —Topeka, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Topeka, KS
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Client Service Representative
Mutual Savings Association —Eudora, KS
- $16 - $18 an hour
- Full-time
- Office
- High school diploma or GED
- Restaurant experience
Quick Apply
Representative - Customer Service
Wesco —Olathe, KS
- $20.61 - $25.76 an hour
- Urgently hiring
- Computer literacy
- Writing skills
- Research
- Health insurance
- Dental insurance
Customer Service Specialist
defi AUTO LLC —Topeka, KS
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
5d
Customer Care Agent - 8:00am - 5:00pm
Vital Holdings LLC —Bonner Springs, KS
- $19 - $20 an hour
- Computer literacy
- English
- Ability to lift 50 pounds
Quick Apply
12d

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Customer Experience Specialist

Peruvian Connection -
Tonganoxie, KS

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Live chat
Customer relationship building
Basic math
Client rapport building
High school diploma or GED
Cross-selling
Needs-based selling
Individual consumer customer service
Retail math
Suggestive selling

Full Job Description

Company Overview

Our headquarters are located on our owner’s family farm located twenty miles west of The Legends in the KC Metro area. Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, accessories, and home décor to discerning, educated customers in the US, UK, and Germany since 1976. Andean luxury fibers alpaca and Pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and is today the proprietor of four full-line retail locations in the US. As an Omni channel retailer, we are one of the few brands offering original design, artisan-made apparel, with special attention paid to superb fit.

Peruvian Connection's roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work. Our customer demographic identifies with and appreciates this. Brand research tells us that our customer is also interested in the arts, reading, travel, education, fitness, and above all, authenticity.

Summary

We have a full time opening for a Sales and Customer Experience Specialist position in our contact center at the corporate office in Tonganoxie, KS.

In this role, you will play a vital part in delivering exceptional customer service while promoting our unique collection of knitwear and accessories. Your contributions will help us maintain our reputation for quality and style in the luxury fashion market.

Responsibilities include but not limited to:

Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
Stay informed about new products, features, and promotions, and provide accurate information to customers.
Understanding and promoting current sales, promotions, and loyalty programs to enhance customer experience and drive sales.
Suggest additional products or services that may complement a customer's purchase and increase shopping bag value.
Providing accurate information (e.g. product features, pricing and after-sales services).
Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
Ability to perform in fast-paced environments
Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
Record and maintain customer information and interactions in the company database
Address and resolve customer complaints or concerns, escalating issues when necessary
Collaborate with other departments, such as sales and shipping, to ensure seamless customer experiences
Follow up with customers to ensure satisfaction and gather feedback on their experiences
Process customer payments and troubleshoot billing-related issues

We pride ourselves on investing in education and training so that our sales and service associates are familiar with the fibers, colors, textiles and silhouettes presented in each catalog. Our specialists provide more than just order placement -- they can help customers understand the value of each special Peruvian Connection item.

Requirements:

Communication: Strong interpersonal and communication skills to interact effectively with customers. Excellent oral and written communication skills.
Sales: Ability to build rapport with customers, understand their needs, and recommend appropriate products.
Customer Service: Patience, empathy, and a positive attitude when dealing with customers.
Basic Math: Ability to calculate costs, totals, and discounts accurately.
Problem solving: Ability to prioritize responsibilities and multitask within systems
High School Diploma or GED equivalent required
Minimum of one year customer service experience.

Success Criteria

To excel in this role, as a sales associate we expect you to:

Meet or exceed individual sales targets and contribute to the team’s overall sales performance.
Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 80% or higher.
Maintain a consistently high level of product knowledge, actively engaging in training opportunities.

HOW TO APPLY FOR THIS POSITION:

If you are passionate about fashion and eager to provide exceptional service, we invite you to apply today and become a part of the Peruvian Connection family! Interested applicants can apply for this position by responding to this ad. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources.

Peruvian Connection is an equal opportunity employer, and we value diversity and inclusion.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

401(k), 401(k) matching
Employee Discount
Paid on-the-job-training

Shift:

Day shift
Monday - Friday

Work Location: In person/on site

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Tonganoxie, KS 66086 (Required)

Ability to Relocate:

Tonganoxie, KS 66086: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service associate jobs in lawrence, ks

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Customer Experience Representative

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Customer Service Associate II

Customer Experience Representative

CSR II Operations (On-Site Lawrence KS)

Part Time Customer Service Representative

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CUSTOMER SERVICE ASSOCIATE

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Customer Care Agent - 8:00am - 5:00pm

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