Top 10 Janitorial account manager Jobs in Lillington, Nc

Senior Janitorial Operations Manager (Raleigh)
Supreme Maintenance Organization —Raleigh, NC
- $68,000 - $74,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
Quick Apply
5d
DIR, HOUSEKEEPING SVCS I
ESFM —Sanford, NC
- $75,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
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12d
Janitorial Account Manager
Integrity National Corporation —Cary, NC
- $66,000 - $76,000 a year
- Weekends as needed
- Background check
- 5 years
- Driver's License
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Site Procurement Manager
Amazon.com Services LLC —Garner, NC
- $51,400 - $84,700 a year
- Full-time
- Up to 50% travel
- Customer service
- Bachelor's degree
- AD&D insurance
- Health insurance
On-Site Manager
Community Management Corporation —Cary, NC
- $25 - $28 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
1d
Assistant Property Manager
Community Management Corporation —Cary, NC
- $18 - $22 an hour
- Full-time
- Mid-level
- Apartments
- Paid holidays
- Disability insurance
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Janitorial
McDonald’s —Fuquay-Varina, NC
- Up to $16 an hour
- Overtime
- Sanitation
- No experience needed
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Janitorial
BJ's Restaurants —Cary, NC
- $7.25 - $20.00 an hour
- Part-time
- In person
- Hospitality
- 18 years or older
- Sanitation
- Health insurance
- Dental insurance
Area Supervisor
Ross Dress For Less —Fayetteville, NC
- $12.50 - $15.50 an hour
- Weekends as needed
- Customer service
- Merchandising
- Sanitation
- Health insurance
- Dental insurance
Quick Apply

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Business Development/Cost Estimating Associate
Diversified Service Contracting, Inc —Dunn, NC
Our senior management has over 75 years of experience in the Federal Contracting space throughout a diverse field of services including, but not limited to…
$115,000 - $125,000 a year
Quick Apply
3d
DIR, HOUSEKEEPING SVCS I
ESFM —Sanford, NC
Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…
$75,000 - $85,000 a year
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12d

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Account Manager
CSI International —Worthington, OH
Respond to calls whenever needed. Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer…
$60,000 a year
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Janitorial Area Manager, Full-Time
CSI International —Worthington, OH
Respond to calls whenever needed. Respond quickly and appropriately to all customer concerns or complaints; take full responsibility to ensure the customer…
$55,000 a year
1d

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Senior Janitorial Operations Manager (Raleigh)

Supreme Maintenance Organization -
Raleigh, NC

Quick Apply

Job Details

Full-time
$68,000 - $74,000 a year
5 days ago

Qualifications

Microsoft Word
Cost management
Managing customer accounts
Customer communication
Managing commercial facilities cleaning teams
Microsoft Excel
Customer relationship building
Budget control
Basic math
Labor cost analysis
Project timeline management
Client relationship development
Driver's License
Quality control management
Quality issues
Customer engagement
Customer relationship management
Schedule creation
Visual inspection for quality control
Commercial cleaning
Account management
Project leadership
Team motivation (leadership skill)
Cleaning and sanitation quality assurance
Senior leadership

Full Job Description

Senior Janitorial Operations Manager (Raleigh)

Position Summary:

The Senior Account Manager manages service delivery for assigned account to achieve direct cost budgets, quality standards, customer and team member satisfaction, and retention goals. This position leads Account, Area, and Assistant Managers and oversees staffing, timekeeping, quality, training, labor and supply costs, equipment, projects, work orders, safety, customer relationships, and performance reporting.

Responsibilities:

Team Leadership & Staffing:

1. Coordinate with the Human Resources Manager to submit Open Position Requests and ensure vacancies are filled promptly.

2. Direct and reallocate personnel as needed to maintain coverage during staffing shortages and meet special requirements.

3. Ensure new cleaning personnel receive appropriate training and follow-up; maintain ongoing evaluation and training to sustain high performance and develop promotable employees.

4. Evaluate performance, document concerns, and recommend disciplinary action, termination, promotion, and performance evaluations.

5. Develop and maintain positive team member relations and support team member incentive programs.

Quality & Customer Service:

1. Ensure Daily Checklists and Operations Inspections are completed on schedule.

2. Inspect assigned account regularly to verify work meets company and customer quality standards and supports account retention.

3. Maintain regular customer contact, build effective relationships, and respond promptly to concerns.

4. Resolve routine complaints and day-to-day service issues, and ensure assigned work orders are completed and followed up.

Operations, Safety & Cost Control:

1. Ensure accurate timekeeping for assigned account and make daily corrections as required.

2. Review and control labor and supply costs to meet budgetary goals.

3. Develop and maintain planned project and work schedules, and communicate schedules to customers.

4. Manage and direct project work and additional services at assigned account.

5. Requisition and maintain accountability for equipment, supplies, and keys; ensure equipment is inventoried, tagged, and maintained according to schedule.

6. Maintain the Hazard Communication Program and fulfill other safety responsibilities at assigned account.

Reporting & Management:

1. Prepare monthly KPI reports and participate in Monthly Mission Critical Review Meetings.

2. Perform other duties as assigned by the District Manager or COO.

MINIMUM QUALIFICATIONS:

Five years of previous janitorial management experience at a similar-sized account is required.
Demonstrated ability to lead and motivate teams, schedule labor, manage labor costs, and inspect quality.
Excellent customer relations skills.
Strong organizational, oral and written communication, problem-solving, and interpersonal skills.
Ability to read service specifications, maintain records, prepare basic reports, and use math skills to monitor labor and supplies.
Experience with Microsoft Word and creating Excel reports.
A valid driver's license is required when driving is part of the job.

SMO is seeking passionate Team Members to assist and support our customers in maintaining a high level of cleanliness in their facilities. If you desire a consistent, stable and secure job that provides meaningful work while building meaningful relationships, SMO is your new home!

SMO was founded in Greensboro, North Carolina in 1989 and is recognized throughout the Southeast as a janitorial service industry leader.

Quick Apply

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janitorial account manager jobs in lillington, nc

Senior Janitorial Operations Manager (Raleigh)

DIR, HOUSEKEEPING SVCS I

Janitorial Account Manager

Site Procurement Manager

On-Site Manager

Assistant Property Manager

Janitorial

Janitorial

Area Supervisor

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