Top 207 Equipment service technician Jobs in Lima, Oh

Service Advisor/Writer
Whiteford Kenworth —Lima, OH
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
Facilities Equipment Service Technician- 3rd Shift - Transmission Plant
Honda Development and Manufacturing of America, LLC. —Russells Point, OH
- $37.13 - $42.43 an hour
- Overtime
- Background check
- Schematics
- Maintenance
- Health savings account
- Paid holidays
Quick Apply
Automotive Technician
Blake's Garage —Harrod, OH
- $18 - $40 an hour
- Full-time
- 5 years
- High school diploma or GED
- Senior level
Quick Apply
Data Center Facilities Technician I, Electrical
Google —Lima, OH
- $86,000 - $119,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Trade school
Data Center Facilities Technician II, Generators
Google —Lima, OH
- $105,000 - $146,000 a year
- Full-time
- 5 years
- Ability to lift 50 pounds
- Trade school
Facilities Maintenance Technician
CBRE —Lima, OH
- $24.00 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health insurance
- Dental insurance
Service Technician
Ingersoll Rand —Lima, OH
- $25 - $35 an hour
- Full-time
- Clean driving record
- Customer service
- Computer literacy
- Fuel card
- Health insurance
Equipment Service Technician - Assembly - Transmission Manufacturing Plant Ohio
Honda —Russells Point, OH
- $77,230.40 - $88,254.40 a year
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Loan repayment program
7d
Facilities Equipment Service Technician - Transmission Plant Russells Point
Honda —Russells Point, OH
- $77,230.40 - $88,254.40 a year
- Overtime
- Customer service
- Mid-level
- Continuous improvement
- Paid holidays
- Loan repayment program
Field Service Technician
Nidec Minster Corporation —Lima, OH
- $80,000 - $90,000 a year
- Urgently hiring
- English
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician
GUARDIAN ENERGY MANAGEMENT LLC —Lima, OH
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Pool Service Technician and Construction
Red Sea Pools, LLC —Lima, OH
- $20 - $40 an hour
- Full-time
- Construction site
- Customer service
- Mid-level
Quick Apply
Combination Technician
TSC —Auglaize County, OH
- From $18 an hour
- 8 hour shift
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Maintenance Technician
RHP Properties —Lima, OH
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
10d
Outdoor Lighting Technician (Seasonal)
Light Up Lima —Bluffton, OH
- $18 - $24 an hour
- Temporary
- Carpentry
- Residential
- Driver's License
- Paid training
Quick Apply
11d
Field Controls Technician
Thermo Systems LLC —Ohio
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Truck Equipment Technician
Kalida Truck Equipment —Kalida, OH
- Overtime
- English
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid holidays
Quick Apply
2d
2nd Shift Maintenance Technician: 10 hr days, Mon to Thur
Miller's Textile Services, Inc —Wapakoneta, OH
- $25 - $34 an hour
- Full-time
- Pass drug screening
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Field Service Technician
Matthews International Corporation —Ohio
- Computer science
- Computer Science
- Pass drug screening
Part Time Field Service Support Technician - Woodsfield, OH
Connect America —Ohio
- $15 an hour
- Full-time
- Ability to climb stairs
- Driver's License
- Driving
- Mileage reimbursement

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Service Advisor/Writer

Whiteford Kenworth -
Lima, OH

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication

Full Job Description

Job Summary

Whiteford Kenworth is seeking a customer-focused and detail-oriented Service Advisor to serve as the primary liaison between customers and our service department. This role is responsible for coordinating repairs and maintenance for heavy-duty trucks, communicating with customers throughout the repair process, and ensuring an exceptional service experience from vehicle check-in to service completion.

The ideal candidate possesses strong communication and organizational skills, a commitment to customer service, and the ability to effectively manage multiple priorities in a fast-paced environment. Success in this position requires professionalism, problem-solving skills, and the ability to build trust with customers while working closely with technicians, parts department personnel, and management.

Responsibilities

Greet customers promptly and professionally in person, by telephone, and through electronic communication
Listen to customer concerns and accurately document vehicle issues, symptoms, and service requests
Create detailed repair orders that clearly communicate customer concerns and repair requirements to technicians
Schedule service appointments and assist with workflow coordination to maximize efficiency and customer satisfaction
Communicate repair recommendations, estimated costs, timelines, and any changes to the scope of work while obtaining proper customer authorization
Monitor repair progress and provide timely updates to customers throughout the service process
Collaborate with technicians and parts personnel to ensure repairs are completed accurately and efficiently
Process warranty, policy, and customer-pay repair orders according to company and manufacturer requirements
Establish methods of payment and assist with obtaining credit approval when necessary
Review completed repairs with customers and address any questions or concerns
Follow up with customers to ensure satisfaction and resolve service-related issues promptly and professionally
Maintain accurate records of customer interactions, vehicle history, repair documentation, and service transactions
Uphold company standards for customer service, professionalism, appearance, and business practices
Comply with all company policies, procedures, and safety requirements
Maintain a clean, organized, and professional work environment
Ability to maintain regular attendance and work scheduled hours necessary to meet customer and business needs
Perform other duties and responsibilities as assigned

Benefits

Comprehensive medical, dental, and vision insurance
Company-paid Group Life and AD&D insurance
Short-term disability, life insurance, and other voluntary benefit options
401(k) with company match
Annual paid time off (PTO)
Safety boot reimbursement
Professional work environment focused on safety, quality, and teamwork
Family-oriented culture built on collaboration, respect, and pride in workmanship

Qualifications

Previous Service Advisor, Service Writer, customer service, or related experience required
Heavy-duty truck, automotive, dealership, transportation, fleet, or service industry experience preferred
Excellent customer service and relationship-building skills
Strong verbal and written communication abilities
Strong organizational and time-management skills with the ability to manage multiple priorities
Ability to work effectively in a fast-paced environment while maintaining attention to detail
Strong computer proficiency and ability to learn dealership management systems and service software
Problem-solving skills and the ability to make sound decisions while maintaining a positive customer experience
Professional appearance and demeanor
Team-oriented, self-motivated, and dependable

Physical Requirements

Regularly stand, walk, bend, reach, and use hands and fingers to operate computers, telephones, office equipment, and dealership software systems
Ability to sit for extended periods while managing repair orders, communicating with customers, and performing administrative responsibilities
Frequently move throughout the dealership, customer areas, and service department
Must possess sufficient visual acuity to read computer screens, repair orders, technical information, invoices, and other written documents
Must possess sufficient hearing and verbal communication skills to effectively communicate with customers, technicians, vendors, and coworkers in person, by telephone, and electronically
Occasionally lift, carry, push, or pull materials weighing up to 25 pounds
Ability to frequently enter active shop areas and navigate around heavy-duty vehicles, equipment, and repair operations
Ability to work in both office and shop environments with occasional exposure to noise, dirt, dust, grease, fumes, and varying temperatures commonly found in truck dealership operations

About Us

Since 1929, Whiteford Kenworth has proudly supported customers across the transportation industry with trusted solutions and dependable service. Built on a legacy of reliability and customer-focused values, we are committed to delivering an exceptional experience at every touchpoint. From truck sales and leasing to maintenance, repair, parts, and body shop services, our experienced team is dedicated to providing comprehensive, high-quality support. We take pride in helping keep our customers on the road with confidence through every stage of their operation.

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The work environment and physical demands described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be considered in accordance with applicable law.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

equipment service technician jobs in lima, oh

Service Advisor/Writer

Facilities Equipment Service Technician- 3rd Shift - Transmission Plant

Automotive Technician

Data Center Facilities Technician I, Electrical

Data Center Facilities Technician II, Generators

Facilities Maintenance Technician

Service Technician

Equipment Service Technician - Assembly - Transmission Manufacturing Plant Ohio

Facilities Equipment Service Technician - Transmission Plant Russells Point

Field Service Technician

Maintenance Technician

Pool Service Technician and Construction

Combination Technician

Maintenance Technician

Outdoor Lighting Technician (Seasonal)

Field Controls Technician

Truck Equipment Technician

2nd Shift Maintenance Technician: 10 hr days, Mon to Thur

Field Service Technician

Part Time Field Service Support Technician - Woodsfield, OH

I want to receive the latest job alert for equipment service technician in lima, oh

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