DIRECTOR OF LAB SERVICES | Lima, OH
Primary Function/General Purpose of Position
The Director of Laboratory Services oversees all daily laboratory and compliance functions of the Bon Secours Mercy Health assigned region laboratory locations and other duties assigned. The Regional Director of Laboratory, with the direction of the Executive Director Laboratory Services, Regional COO and respective Lab Medical Directors, assumes the responsibility for the development of long term strategic and operational plans for all laboratory modalities at all sites: manages human, financial, and capital resources: collaboratively works with nurse managers, physicians, other professionals and staff to implement and evaluate standards of patient care and organizational standards: controls expenses and productivity for laboratory and grows net revenue for laboratory services: communicates regional operations, information and mission objectives to all staff; ensures proper education, training, and development of staff, availability of supplies, oversees quality improvement activities; and monitors job performance and competency.
Mission/Core Values: It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable; Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short- and long-range plans to meet or surpass standards consistent with the overall strategic plan.
Essential Job Functions
Provides visionary leadership and strategic oversight to ensure the achievement of the BSMH mission and the living of its values by every member of the laboratory services, including exemplary patient and customer experience. Manages human, capital and supply expenses for the laboratory in a manner consistent with BSMH’s plan
Provides planning, direction, and leadership to ensure regional outreach growth and competitiveness, effective 24-hour hospital operations; and effective outreach operations to grow net revenue for laboratory services
Utilizes human, financial material and environmental resources consistent with stewardship values and the strategic objectives of the organization. Identifies success factors and determines strategies for achievement. Monitors and evaluates quality of care in collaboration with medical director, Executive Director, managers, Regional COO, and BSMH's quality improvement program, takes corrective action when needed.
Develops, recommends, and administers department operating and capital expense budgets and ensures that department(s) operates within budget; identifies and implements appropriate cost-effective measures on a continuous basis. Recommends the acquisition, use and organization of available resources to ensure the provision of efficient laboratory services. Assumes responsibility for meeting stated financial goals. Responsible for ensuring a safe working environment that is in compliance with all safety standards and disaster plans.
Promotes and initiates performance improvement activities. Provides reports, recommendations and action plans needed to meet goals, Joint Commission, CAP and other required standards and regulations.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
MLS Medical Lab Scientist Certification or MLT Medical Laboratory Technician Certification by a nationally recognized certification agency (preferably ASCP) (required)
Education
Bachelors Degree (required)
Masters, Education/Healthcare Administration or related field (preferred)
Work Experience
5+ years experience in a leadership position in a laboratory tech environment required)
Training
None
Language
None
Patient Population
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Other: may occasionally be asked to work nights and/or weekends depending upon departmental priorities
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Skills
Keyboarding
Microsoft Office
Telephone Skills
Office machine operations
Lab information systems
Ability to train staff
Process improvement
Budgeting
Active Listening
Ability to discern the thinking of others
Service Orientation
Verbal and Written communication
Coordination
Problem Solving
Customer Service
Leadership
Mentoring
Organization
Time Management
Hiring and onboarding
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]
