Top 425 Help desk support Jobs in Linthicum Heights, Md

Service Desk Technician I
Mariner Finance —Nottingham, MD
- $22.11 - $26.55 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
IT Helpdesk Technician
Empowering Minds Resource Center —Glen Burnie, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
Help Desk Manager
Integral —Fort Meade, MD
- $120,000 - $135,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
5d
IT Help Desk & Systems Administrator
Intuitive Machines LLC —Glen Burnie, MD
- $70,000 - $100,000 a year
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Help Desk / Field Support Technician
CyberLinx Solutions LLC —Annapolis Junction, MD
- Full-time
- Windows
- Entry level
Quick Apply
IT Desk Support Analyst
American Pest —Columbia, MD
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
10d
Helpdesk Support Specialist
BITHGROUP Technologies —Baltimore, MD
- $30 - $33 an hour
- Part-time
- 7 years
- Writing skills
- Windows
Quick Apply
Help Desk Specialist
Interclypse, Inc. —Annapolis Junction, MD
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Paid jury duty
- Health savings account
Help Desk Specialist L1
Black Eagle Defense —Annapolis Junction, MD
- $60,000 - $100,000 a year
- Full-time
- 6 years
- Mid-level
- Associate's degree
Quick Apply
Help Desk Support Specialist
NOTRE DAME PREPARATORY SCHOOL —Towson, MD
- $48,000 - $63,000 a year
- Online Application
- Background check
- School experience
- Computer science
- Disability insurance
- Health insurance
Help Desk Specialist
CACI —Fort Meade, MD
- $72,700 - $149,200 a year
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
Help Desk Technician Tier 2
International Computer Sciences Inc —Annapolis, MD
- $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Help Desk Support
MISSION FIRST INC —Annapolis Junction, MD
- Microsoft Excel
- Microsoft Outlook
- Computer Science
IT Support Specialist (On-Site)
The Poole and Kent Corporation —Baltimore, MD
- $27.00 - $30.29 an hour
- Full-time
- Inventory management
- Mid-level
- Office
Help Desk Specialist - Level 0
Stratum Networks —Annapolis Junction, MD
- $65,000 - $86,000 a year
- Weekends as needed
- High school diploma or GED
- Entry level
- Under 1 year
- Paid holidays
- 401(k) matching
Quick Apply
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
Help Desk Technician
Koniag Government Services —Baltimore, MD
- $18 - $21 an hour
- 8 hour shift
- Microsoft Outlook
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Help Desk Jr. Analyst
Cogent People Inc —Columbia, MD
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
System Administrator (TTO8)
Que Technology Group —Fort Meade, MD
- Full-time
- 5 years
- System design
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
System Administrator (TTO4)
Que Technology Group —Fort Meade, MD
- Full-time
- 5 years
- System design
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply

I want to receive the latest job alert for help desk support in linthicum heights, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near linthicum heights, md

IT Support jobs in Columbia, MD

Helpdesk Technician jobs in Baltimore, MD

IT Support Specialist jobs in Baltimore, MD

Helpdesk Technician jobs in Glen Burnie, MD

Early Intervention Specialist jobs in Indiana

Helpdesk Specialist jobs in Fort Bliss, TX

Remote Helpdesk jobs in Missouri

Helpdesk Specialist jobs in La Porte, TX

Remote Clinical Documentation Specialist jobs in California

Helpdesk Specialist jobs in Racine, WI

Quality Assurance Specialist jobs in Baltimore, MD

Helpdesk Specialist jobs in Tigard, OR

Senior It Technician jobs in St. Louis, MO

Senior It Technician jobs in Albuquerque, NM

Automotive Technician jobs in Connecticut

Senior It Technician jobs in Mcallen, TX

Er Patient Care Technician jobs in New Jersey

Senior It Technician jobs in San Antonio, TX

Anesthesia Technician jobs in Saint Petersburg, FL

Amada Senior Care jobs in California

Service Desk Technician I

Mariner Finance -
Nottingham, MD

Quick Apply

Job Details

Full-time
$22.11 - $26.55 an hour

Qualifications

Internal employee customer service

Full Job Description

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

Benefits:

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/

All full time employees are provided with a generous benefits package in addition to their monetary compensation. Learn more about it today.

In this role, you will...

Perform computer, workstation, hardware and software installation, configuration, troubleshooting, and repair at remote branches and headquarters.

Responsibilities and Duties:

Provide internal clients with first-level IT support company-wide via telephone or email.
Create tickets and document all activities in helpdesk ticketing systems.
Troubleshoot and resolve hardware, software, applications, network, user access, or related issues.
Escalate complex problems or unresolved issues to next level of support.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Utilize and become proficient with Navigant’s standard support tools (i.e. GPS, CIM).
Address client questions using available information resources.
Configure and install hardware, software and applications.
Comply with Corporate IT Service Management and Service Desk policies, procedures, and directives.
Achieve metrics in support of service level agreements, client satisfaction surveys and completed incidents/requests.
Recommend process changes as needed to improve service levels.
Stay current with information technology systems and industry levels.
Provide evening and weekend support (off-hours support) as assigned on a rotating basis.
Create/maintain support documentation and procedures.
Communicate company IT policies and standards.
May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

Required Qualifications:

Associate’s degree in Information Technology or related field; Information Technology certifications can be substituted for Associate’s degree.
Two (2) years of experience in a Help Desk or IT support role.
Strong time management and communication skills to support growing business function.
Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
Strong customer service orientation with the ability to handle technical issues professionally and empathetically.

Preferred Qualifications:

Bachelor’s degree in Information Technology or related field.
Experience with scripting such as batch files and PowerShell.
Experience with Windows 10 and server 2012.
Bilingual fluency in Spanish/English (speak, read, write).

Hours of Work:

Monday through Friday.

Work hours will depend on the business hours of the time zone serviced.

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

EEO:

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice.

IND5

#LI-Onsite

#LI-JA1

Quick Apply

Refine Your Search

help desk support jobs in linthicum heights, md

Service Desk Technician I

IT Helpdesk Technician

Help Desk Manager

IT Help Desk & Systems Administrator

Help Desk / Field Support Technician

IT Desk Support Analyst

Helpdesk Support Specialist

Help Desk Specialist

Help Desk Specialist L1

Help Desk Support Specialist

Help Desk Specialist

Help Desk Technician Tier 2

Tier 1 Help Desk Support

IT Support Specialist (On-Site)

Help Desk Specialist - Level 0

IT Support Technician I, II, and III (AV Support)

Help Desk Technician

Help Desk Jr. Analyst

System Administrator (TTO8)

System Administrator (TTO4)

I want to receive the latest job alert for help desk support in linthicum heights, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected