Top 16 Guest services agent Jobs in Lompoc Ca

Guest Services Agent
WINDSOR CAPITAL GROUP —Lompoc, CA
- $17 an hour
- Part-time
- Hotel
- Typing
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Agent, Front Desk
ALISAL PROPERTIES INC —Solvang, CA
- $26 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Hotel Housekeeper
Inn of Lompoc —Lompoc, CA
- $17 an hour
- Part-time
- Heavy lifting
- Hotel
- In-person
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7d
Guest Services Agent
SKYVIEW HOTEL —Los Alamos, CA
- $18 an hour
- Part-time
- Basic math
- Hotel
- Ability to sit for extended periods
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3d
Inn Host
The Inn at Mattei's Tavern —Los Olivos, CA
- $23.34 an hour
- Weekends as needed
- In person
- Residential
- Hotel
- Communication skills
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Front Desk Agent - Candlewood Suites Santa Maria
LOTUS MANAGEMENT INC —Santa Maria, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Guest Services Agent
HOTEL YNEZ —Solvang, CA
- $17 - $19 an hour
- Part-time
- Sales
- English
- Hotel
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1d
Front Desk Agent - Fairfield Inn & Suites Santa Maria
LOTUS MANAGEMENT INC —Santa Maria, CA
- Part-time
- 3 years
- Hotel
- High school diploma or GED
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Front Desk Agent - Fairfield Inn, Santa Maria
BAPA LP —Santa Maria, CA
- $16.90 - $17.10 an hour
- Hotel
- High school diploma or GED
- Entry level
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Agent, Spa
ALISAL PROPERTIES INC —Solvang, CA
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Hotel Room Attendant / Camarista
HOTEL YNEZ —Solvang, CA
- $17 - $19 an hour
- Part-time
- Ability to walk for extended periods
- Organizational skills
- Ability to stand for extended periods
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Bus Person
Chumash Enterprises —Santa Ynez, CA
- $10.80 an hour + tips
- Weekends as needed
- 18 years or older
- Computer literacy
- High school diploma or GED
International Personal Cruise Consultant - Polish Speakers
Norwegian Cruise Line Holdings Ltd. —United States
- $80,000 - $150,000 a year
- Full-time
- Remote
- Sales
- Marketing
- English
- Health insurance
- Dental insurance
Quick Apply
7d

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Guest Services Agent
WINDSOR CAPITAL GROUP —Lompoc, CA
Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions. Speak clearly and listen carefully.
$17 an hour
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guest services agent jobs near lompoc ca

Guest Services Agent

WINDSOR CAPITAL GROUP -
Lompoc, CA

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Job Details

Part-time
$17 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Paid sick time

Qualifications

Managing customer accounts
Hotel and accommodations payment processing
Operator switchboards
Hotel policy compliance
Account maintenance
Phone communication
Greeting customers
Answering guest questions
Mail distribution
Hotel room assignment management
Cash register operations
Fax machines
Mail management
Stocking
Telephone systems
Mail processing
Typing
Hotel and accommodations guest complaints handling
Faxing
Entry level
Office phone management

Full Job Description

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent!

About this Location:

This position is located at the Embassy Suites in Lompoc, CA. Ideally situated within walking distance of Lompoc restaurants, Embassy Suites by Hilton Lompoc Central Coast offers guests a relaxing stay in a variety of comfortable room styles. The charming hotel is within three miles of Sta. Rita Hills Wine Center and the Wine Ghetto, and just a short drive to the Lompoc Flower Fields and Vandenberg Space Force Base.

Why do we need you?

To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience.

What you will do:

Greets guests with a warm and welcoming attitude, always providing outstanding customer service.
Issues room key and escort instructions to Bell Person or directly to guest as appropriate.
Date-stamps, sorts, and racks incoming mail and messages.
Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded.
Transmits and receives messages using equipment such as telephone, fax, and switchboard.
May receive and process advance registration payments.
Provide guests with information about hotel facilities, services, and local attractions.
Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction.
Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked.
Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions.
Keeps records of room availability and guests’ accounts.
Computes bill, collects payment, and makes change for guests.
May make, confirm, and cancel reservations for guests.
May post charges such as room, food, liquor, or telephone by hand or machine.
May make restaurant, transportation, or entertainment reservations for guests.
May deposit guests’ valuables in hotel safe or safe-deposit box.
May order complimentary flowers or champagne for special guests.
Follow hotel policies and procedures, including security and safety protocols.
Collaborate with other hotel departments to ensure a seamless guest experience.
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
Required to be always in uniform when working on the property, including wearing a name identification badge.
All other duties as assigned by a manager or supervisor.

Skills and abilities you bring:

Speak clearly and listen carefully.
Use personal judgment and specialized knowledge to give information to people.
Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Deal with the public, customers, employees, union and government officials with tact and courtesy.
Change activity frequently and cope with interruptions.

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:

Medical, Dental, Vision, Life and Disability Insurance
If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
Flexible Spending Account (FSA)
Pre-tax savings for healthcare and dependent care expenses.
401(k) & Roth 401(k) Plans
Plan for your future with employer-supported retirement options.
Employee Assistance Program (EAP)
Confidential support services for personal and professional well-being.
Career Growth Opportunities
We promote from within and invest in your long-term success.
Paid Time Off (PTO)
Take time to relax, recharge, and explore life outside of work.
Paid Sick Leave
Supportive sick time policy to care for your health when you need it.
Exclusive Employee Hotel Discounts
Take advantage of special rates for hotels in our brand portfolio - just for our team members and their family & friends.
Enjoy complimentary On-Shift Meals (participating hotels)
Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
Recognition & Rewards Program
Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Schedule & Hours:

This position is part-time. The role typically follows a rotating Mon-Sun schedule. Ability to work any scheduled day of the week, including holidays, based on business needs is required.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Quick Apply

Refine Your Search

guest services agent jobs in lompoc ca

Guest Services Agent

Agent, Front Desk

Hotel Housekeeper

Guest Services Agent

Inn Host

Front Desk Agent - Candlewood Suites Santa Maria

Guest Services Agent

Front Desk Agent - Fairfield Inn & Suites Santa Maria

Front Desk Agent - Fairfield Inn, Santa Maria

Agent, Spa

Hotel Room Attendant / Camarista

Bus Person

International Personal Cruise Consultant - Polish Speakers

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