Bilingual Enrollment Specialist
Description:
The Bilingual Enrollment Specialist oversees the full student enrollment lifecycle from initial inquiry through matriculation and first day attendance, serving as the primary point of contact for prospective and newly enrolled families. This position ensures a welcoming, efficient, and compliant enrollment experience while maintaining accurate student records, coordinating enrollment outreach efforts, and supporting successful student onboarding, retention, and transition into Pinnacle Charter School. In addition to managing enrollment operations, the Specialist builds positive relationships with prospective and current families and collaborates with school leadership and the Marketing and Communications Specialist to support enrollment growth. The Specialist serves as a trusted bilingual resource by providing guidance throughout the enrollment process, connecting families with school resources, and creating a welcoming first impression of Pinnacle Charter School. The ideal candidate is highly organized, detail-oriented, proactive, and capable of independently managing multiple priorities while delivering exceptional customer service.
Schedule: The normal work schedule for this position is generally Monday through Friday, between 7:30 a.m. and 4:00 p.m. However, occasional late afternoon, evening, and/or weekend hours may be required based on business needs, as determined by the Director.
Reporting Relationships:
Reports to: Enrollment & Data Submissions/Systems Director
Direct Reports: This is a non-supervisory position.
Application Deadline:
The application deadline for this posting is 8/05/2026.
Compensation:
This is an hourly, full-time, 12-month, non-exempt position. Pay range is $30.32 - $40.94 dependent upon experience. See a detailed outline of benefits and additional compensation at the bottom of the job description.
Essential Functions:
Enrollment, Registration, and Records:
- Manage the student enrollment process from initial inquiry through acceptance, registration, matriculation, and first day attendance, ensuring a welcoming, efficient, and compliant enrollment experience.
- Serve as the primary point of contact for prospective and current families by providing guidance regarding admission requirements, enrollment procedures, eligibility, deadlines, school resources, and Infinite Campus Parent Portal support.
- Coordinate all enrollment activities by preparing enrollment materials, collecting and verifying required documentation, maintaining grade-level waitlists, facilitating student check-in, and ensuring enrollment requirements are completed prior to attendance.
- Accurately enter, maintain, audit, and manage student demographic, household, enrollment, attendance, transcript, and related records within the student information system while ensuring compliance with FERPA and established procedures.
- Manage cumulative student records, transcript requests, enrollment verifications, withdrawals, records exchanges, and incoming transcript processing while communicating relevant information to appropriate staff.
- Coordinate follow-up with families regarding enrollment documentation, including McKinney-Vento, newcomer intake, transportation, free and reduced lunch, withdrawals, and other required forms while connecting families with school resources and supporting student retention efforts.
- Prepare enrollment reports, support state reporting and compliance activities, maintain data accuracy, and continuously identify opportunities to improve enrollment processes.
Outreach and Family Support:
- Represent Pinnacle Charter School through enrollment events, recruitment fairs, open houses, campus tours, community presentations, school events, and other outreach initiatives that support enrollment growth.
- Collaborate with the Marketing and Communications Specialist, school leadership, counselors, administrators, and other staff to coordinate enrollment communications, registration events, student onboarding, promotional materials, family resources, and successful student transitions.
- Provide written translation and verbal interpretation for enrollment-related documents, meetings, and communications while serving as a bilingual advocate who reduces language barriers, promotes equitable access to school services, and ensures families feel informed, supported, and connected throughout the enrollment process.
- Identify opportunities to strengthen recruitment, outreach, family engagement, and the overall enrollment experience.
Administrative Support:
- Process student payments and maintain accurate payment records.
- Maintain organized enrollment files and documentation.
- Provide backup coverage for the K8 Front Office Receptionist and the Enrollment & Data Submissions/Systems Director as needed.
- Support continuous improvement of enrollment operations, enhance operational efficiency and the family experience, and perform other duties as assigned.
Additionally:
- Be present and engage in Pinnacle functions and events to build strong relationships with students, families, peers, and the community.
- Maintain and deepen current educational learning and professional development on an ongoing basis.
- Regular and timely attendance.
- Perform other duties as assigned.
Education, License, and Requirements:
- Bilingual proficiency in English and Spanish, (verbal and written) is required.
- High school diploma or equivalent required, Bachelor’s degree preferred.
- A minimum of 1 year of experience in student enrollment, admissions, student records, education data management, school administration, or a related field is preferred.
- K-12 and Infinite Campus experience preferred.
- Experience supporting enrollment events, recruitment, community outreach, or family engagement initiatives preferred.
General Abilities, Knowledge, Qualifications, and Skills:
- Proficiency with Microsoft Office, Google Workspace, student information systems, and accurate data entry.
- Strong organizational, analytical, problem-solving, and time management skills with exceptional attention to detail.
- Ability to manage multiple priorities, exercise sound judgment, maintain accurate records, safeguard confidential information, and comply with FERPA and school policies.
- Excellent verbal, written, and interpersonal communication skills with a commitment to exceptional customer service.
- Ability to build collaborative relationships with students, families, staff, and community partners while representing the school professionally at enrollment events, campus tours, and outreach activities.
- Ability to remain calm, de-escalate concerns, and resolve issues professionally and respectfully.
- Self-motivated, adaptable, and solution-oriented with the ability to work independently and manage multiple responsibilities.
- Demonstrates initiative, accountability, professionalism, and a commitment to continuous improvement while supporting the mission, vision, and values of Pinnacle Charter School.
- Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.
- Growth-oriented approach; always looking for ways to improve professionally
- Professional appearance, attitude, and demeanor.
- Creative and flexible in times of change.
Ability to complete all tasks assigned and meet deadlines.
-
Working Conditions:
Exposure/Noise Level: Occasional exposure to airborne particles, fumes, and outdoor weather conditions. Normal school environment with moderate to high noise level.
Mental Functions: Analyze, collaboration, communicate, compare, compilation of data, compute, coordinate, copy, direct, evaluate, instruct, interpersonal skills, present, report, synthesize.
Physical Activities: Office environment including computer interface. Bend, reach, sit, stand, stoop, talk, walk, and heavy person-to-person interaction with students, parents, peers, and community members.
Weight and Force Demands : Moderate physical activity (lifting, pulling, and pushing up to 25 pounds).
Other: May be required to work outside of normal working hours and travel for work related functions.
Why work for Pinnacle?
As a member of the Pinnacle PACK, you will have the opportunity to be influential every day and make an impact in the lives of our students and our larger community! Our team and school community are diverse and we embrace that diversity as an encouraging, friendly, open, and supportive team and school. We invest in our team members by providing a balanced, growth-oriented, and supportive work environment, while helping you achieve your career goals within and beyond Pinnacle. Additionally, we offer a robust, comprehensive benefits package that includes:
- Medical, dental, vision, basic life insurance and AD&D plans (100% employer paid options for the employee)!
- Participation in the Colorado Public Schools Retirement System PERA (click HERE to learn more)!
- PERA 401(k), 403(b), and Roth IRA retirement options!
- Flexible Spending Accounts (FSA) to include Healthcare and Dependent Care!
- Voluntary life insurance for employees and dependents!
- Short and Long Term Disability!
- Colonial add-ons to include accident, critical illness, and hospital plans!
- Employee Assistance Program with up to three free counseling sessions!
- Paid Time Off
- PTO Days
- Vacation
Paid holidays
-
If you want to be part of a caring, supportive community and make a difference as part of the Pinnacle PACK, apply now!
About Pinnacle:
Pinnacle Charter School has served the community for more than 20 years. Authorized by the Colorado Charter School Institute, the Pinnacle is a Title I K-12 school supporting more than 2,000 students in achieving excellence in all aspects of their lives. The K-8 building is located at 1001 West 84th Avenue, Federal Heights, CO. The high school is located at 8412 Huron Street, Thornton, CO. For more information visit https://www.pinnaclecharterschool.org/ .
Applicants must be authorized to work for ANY employer in the U.S. Pinnacle Charter School is unable to sponsor or take over sponsorship of employment visas.
We are an equal opportunity employer committed to a drug free work environment. We participate in E-Verify as part of our onboarding process.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
