Top 134 Front office Jobs in Louisville, Ky

Front Office Manager
Crowne Plaza Louisville —Louisville, KY
- $55,000 - $60,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
10d
Hotel Front Desk Agent
Best Western —Clarksville, IN
- $14 - $16 an hour
- 8 hour shift
- Bilingual
- Background check
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
6d
Food Service Assistant: Louisville, KY
Bezos Academy —Louisville, KY
- $19 - $28 an hour
- Email
- School experience
- Classroom
- 18 years or older
- Paid parental leave
- Paid holidays
3d
Office Assistant
Sigma Office Solutions —Louisville, KY
- From $34.40 an hour
- Part-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Coordinator
Kid's Dentistree —Louisville, KY
- Up to $22 an hour
- Full-time
- Background check
- Dental office
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
7d
Front Office/Customer Service Representative
Closets By Design Louisville —Louisville, KY
- $20 - $25 an hour
- Urgently hiring
- Office
- No degree
- Organizational skills
- Paid training
- Paid holidays
Quick Apply
2d
Front Desk Representative
Pediatric & Neonatal Specialists PS —Louisville, KY
- $18 - $22 an hour
- Full-time
- Mid-level
- Clinic
- Computer skills
- Paid training
- Health insurance
Quick Apply
7d
Front Desk Agent
The Brown Hotel —Louisville, KY
- $18 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
11d
Front Desk / Call Center Receptionist
Associates in Dermatology —Louisville, KY
- English
- High school diploma or GED
- Typing
Part-time Front Desk Receptionist
PODIATRY SERVICE COMPANY LLC —Louisville, KY
- $17 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- 401(k) matching
Quick Apply
6d
Front Desk Coordinator
Ellis and Badenhausen Ortho —Louisville, KY
- US work authorization
- Communication skills
- Entry level
- Profit sharing
- 401(k)
Quick Apply
Front Desk Receptionist
Deatrick & Spies, PSC —Louisville, KY
- $18 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- $16 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
12d
Physical Therapy Front Office Assistant
Bardstown Road Physical Therapy Group, Inc —Louisville, KY
- $18 - $22 an hour
- Full-time
- Private practice
- Customer service
- Physical & Rehabilitation Medicine
- Health insurance
- 401(k)
Quick Apply
5d
FRONT DESK CHECK IN/OUT
FIRST UROLOGY P S C —Louisville, KY
- Full-time
- Background check
- Private practice
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Receptionist
Restorative Pain Institute —Louisville, KY
- $17 - $20 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Attendant
Kentucky Derby Museum —Louisville, KY
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Criminal background check
Front Desk Clerk (7am - 3pm)
Derby City Gaming & Hotel —Louisville, KY
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Clerk
AC Louisville —Louisville, KY
- $16.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk - Eye care - No weekends!
Retina Associates of Kentucky —Louisville, KY
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Paid parental leave
Quick Apply

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Front Office Manager

Crowne Plaza Louisville
Louisville, KY

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
10 days ago

Benefits

Health insurance
401(k)
Paid time off
Employee assistance program
401(k) matching
Employee discount
Flexible schedule
Life insurance
Food provided

Qualifications

Computer operation
Staff supervision
Internal controls
Microsoft Excel
Hotel policy compliance
Team supervision
Managing teams in a customer support role
Phone communication
Employee relationship building
De-escalation techniques
Conflict de-escalation
Attention to detail
Problem-solving
Organizational skills
Relationship management
Productivity software
Office management
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Hotel guest account management
Hotel operations budget management
Client interaction via phone calls

Full Job Description

The primary role of the Front Office Manager is to facilitate the management of daily operations and the Front Office staff. This position will also assist with overseeing and supervising guest arrivals and departures, as well as providing a high level of customer service ensuring that personalized service is offered to each and every guest.

Work Requirements

Assist in ensuring guest satisfaction while maximizing room revenue by supervising Front Office operations
Complete the checklist as designed to expedite check-ins for guests. Specifics to include VIP guests, arranging amenities, blocking room, running daily reports and maintaining the logbook
Monitor and control daily revenues and expenses by ensuring procedures are followed and proper controls are in place
Assist in motivating, supervising, coaching, developing, empowering and disciplining the Front Office Agents
Respond to guests' special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business
Ensure Standard Operation Procedures are being followed by Front Office staff
Establish a positive and effective working relationship with all departments in the hotel
Assist in controlling open and closed dates, availability and condition of rooms
Complete weekly supply inventories to ensure adequate pars of such
Provide a positive, enthusiastic, and productive work environment through setting an example and consistency of daily work habits and standards
Stay current, knowledgeable, and abreast of the latest in industry equipment, technology, and techniques
Keep the Director of Operations informed of all pertinent information related to the department and report irregularities and problems as they occur along with recommendations for solutions
May supervise a mid/large team of support, production, craft or lower-level professional employees
May manage elements/portions of a budget
Primary contribution is supervising other people
Schedules work, approves vacation and manages overtime
Assigns and checks work, provides guidance, training, day-to-day direction
Knowledge of Front Office policies and procedures and those relating to the safety and security of guests and hotel property
Other duties as assigned

Qualifications

College Degree Preferred
Minimum 3 years of a lead role or supervisory experience
Minimum 5 years Front Office experience in a hotel required
Professional appearance and demeanor required
Must be able to communicate effectively with all levels of Management
Must have the ability to handle stress and pressure while maintaining composure
Must have the ability to resolve problems effectively and in a positive manner
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts
Must be detail oriented and have strong organizational skills
Must have proper telephone etiquette
Must be able to multi-task and to meet deadlines
Basic computer skills including Microsoft Office Software including Word and Excel are required; prior experience using Epitome is a plus
Ability to read, write and speak English to prepare complex reports of room availability and revenues generated
Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error
Must be able to work a flexible schedule including nights, holidays and weekends as business demands

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Employee assistance program
Employee discount
Flexible schedule
Food provided
Health insurance
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

front office jobs in louisville, ky

Front Office Manager

Hotel Front Desk Agent

Food Service Assistant: Louisville, KY

Office Assistant

Front Desk Coordinator

Front Office/Customer Service Representative

Front Desk Representative

Front Desk Agent

Front Desk / Call Center Receptionist

Part-time Front Desk Receptionist

Front Desk Coordinator

Front Desk Receptionist

Front Desk Agent

Physical Therapy Front Office Assistant

FRONT DESK CHECK IN/OUT

Front Desk Receptionist

Front Desk Attendant

Front Desk Clerk (7am - 3pm)

Front Desk Clerk

Front Desk - Eye care - No weekends!

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