POSITION SUMMARY: The Pain Program Coordinator oversees the day-to-day flow of patient care in the pain management program within the healthcare clinic. The Program Coordinator will work closely with healthcare providers, patients, and administrative staff to ensure the delivery of high-quality care to individuals with ongoing pain conditions. This position requires a strong understanding of pain management principles, excellent communication skills, and the ability to coordinate multiple aspects of patient care effectively.
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Patient Care Coordination: Serve as the primary point of contact for patients seeking pain management services. Schedule appointments, coordinate referrals, and assist patients in navigating the healthcare system. Provide support and guidance to patients throughout their treatment journey.
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Treatment Plan Management: Collaborate with healthcare providers to develop individualized treatment plans for patients with pain conditions. Ensure that treatment plans align with evidence based practices and patient preferences. Monitor patient progress and adjust treatment plans as needed.
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Medication Management: Coordinate medication management services for patients receiving pharmacological treatment for pain. Facilitate prescription refills, medication reconciliation, and medication education sessions. Work closely with providers to optimize medication regimens and minimize risks.
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Multidisciplinary Team Collaboration: Facilitate communication and collaboration among members of the pain management team, including physicians, nurses, physical therapists, psychologists, and other healthcare professionals. Coordinate interdisciplinary meetings to discuss patient cases and develop comprehensive care plans.
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Patient Education: Provide education to patients and their families about pain management strategies, treatment options, and selfcare techniques. Offer resources and support to help patients better understand their condition and manage their symptoms effectively.
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Quality Improvement: Participate in quality improvement initiatives aimed at enhancing the delivery of pain management services. Collect and analyze data related to patient outcomes, satisfaction, and adherence to treatment protocols. Identify areas for improvement and implement strategies to optimize program effectiveness.
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Documentation and Reporting: Maintain accurate and uptodate documentation of patient encounters, treatment plans, and communications within the electronic medical record system. Generate reports and summaries as needed for clinical and administrative purposes.
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Community Outreach: Engage in community outreach activities to raise awareness about the pain management program and its services. Foster partnerships with local organizations, support groups, and healthcare providers to enhance access to care for individuals with chronic pain.
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Other duties as assigned.
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Licensed nurse (LVN/RN) required. Bachelor's degree in Nursing, preferred.
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Current CA licensure as a Licensed Vocational Nurse or Registered Nurse.
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Experience working in pain management or a related clinical setting preferred.
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Strong knowledge of pain assessment, treatment modalities, and best practices in pain management.
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Excellent interpersonal and communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
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Proficiency in electronic medical record systems and Microsoft Office Suite.
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Ability to prioritize tasks, manage time efficiently, and work independently as well as part of a team.
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Compassionate and empathetic approach to patient care, with a commitment to promoting patient safety and wellbeing.
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All LCTHC employees are expected to: Provide the highest possible level of service to clients; Promote teamwork and cooperative effort among employees; Maintain safe practices; and Abide by the LCTHC policies and procedures as they may from time to time be updated.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting / Mobility: Approximately 70% of the time is spent working at a desk. Balance of time (approximately 30%) is spent moving around work areas. Communication: Ability to effectively communicate with co-workers, Board members, members of outside agencies, in person, by telephone, and by email. Vision: Ability to effectively use a computer screen and interpret printed materials, memos, and other appropriate paperwork. Lifting / Carrying: Ability to occasionally lift and/or move objects weighing no more than 25 pounds. Stooping / Kneeling: Ability to access files/stock supplies in low cabinets and shelves. Reaching / Handling: Ability to input information into computer systems and retrieve and work with appropriate paperwork, equipment, and supplies. Use of standard office equipment, including computers, telephones, calculators, copiers, and faxes. Work is performed in an office/clinic environment; continuous contact with other staff and the public.
INDIAN PREFERENCE: Preference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian Preference, Lake County Tribal Health Consortium, Inc. adheres to all provisions of the Equal Employment Opportunities Act.
NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT: LCTHC is committed to maintaining a drug free and alcohol free workplace. LCTHC believes that a healthy, productive workforce free from the effects of drugs is very important to all employees and patients. Substance abuse is incompatible with the health, safety, efficiency and the success of LCTHC. Employees who are under the influence compromise LCTHC’S interests, endanger their own and the health and safety of others and can cause a number of other work-related problems. As a condition of employment, each applicant receiving a job offer from LCTHC must take and pass a required drug screen test.
This act was enacted to deal with three main areas with regard to patient information.
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Security of health information
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Standards of electronic transactions
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Privacy of individually identifiable health information
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.
Lake County Tribal Health is an At-Will Employer. Either the employee or LCTHC can terminate the employment at will, without advance notice, at any time, with or without cause.
