Top 66 Client associate Jobs in Lubbock, Tx

Customer Support Representative
Wholesale Payments Inc —Lubbock, TX
- From $17 an hour
- Full-time
- Bilingual
- CRM software
- Background check
- Health insurance
- Dental insurance
Quick Apply
Business Associate
Abbeville Dentistry —Lubbock, TX
- Up to $21 an hour
- Full-time
- Background check
- Dental office
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Sales Support Associate III-1
Coach —Lubbock, TX
- $15.00 - $19.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
6d
Part Time (30 Hours) Associate Banker University and 8th, Lubbock, TX
JPMorganChase —Lubbock, TX
- Part-time
- High school diploma or GED
- Leadership
- Entry level
- Health insurance
- Tuition reimbursement
9d
Store Associate
Palm Beach Tan - Old Trinity Management Company —Lubbock, TX
- Part-time
- Reliable transportation
- Communication skills
- Entry level
- 401(k)
- Tuition reimbursement
Quick Apply
12d
Agency Advancement Associate
Farmers Insurance Agency —Lubbock, TX
- $36,000 - $56,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Leadership
- Opportunities for advancement
Quick Apply
Insurance Sales & Service Associate
Farmers Insurance Agency —Lubbock, TX
- $36,000 - $56,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Leadership
- Opportunities for advancement
Quick Apply
Associate Attorney
BEVERLY LAW FIRM —Texas
- $100,000 - $170,000 a year
- Full-time
- Remote
- Management
- Mid-level
- 3 years
- Free parking
- Paid holidays
Quick Apply
Legal Assistant/Paralegal
Craig Terrill Hamm Grossman & Erwin, LLP —Lubbock, TX
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Retail Field, POS & Network Technicians
Mobile Technologies Inc. —Lubbock, TX
- $19 - $24 an hour
- Part-time
- 18 years or older
- Maintenance
- Mid-level
Quick Apply
Store Associate
SHOE DEPT. ENCORE —Lubbock, TX
- Merchandising
- Entry level
- Employee discount
Quick Apply
Associate Corporate Event Planner
Tyler Technologies —Lubbock, TX
- Research
- Mid-level
- Office
Quick Apply
8d
Retail Part Time Store Associate
Office Depot —Lubbock, TX
- $8.65 - $12.93 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
4d
Sales Associate
Head Hunters Smoke Shop —Lubbock, TX
- $11 - $18 an hour
- Full-time
- Business development
- Organizational skills
- Cleaning
- Employee discount
Quick Apply
2d
IT Field Support Technician_Lubbock
Gr8ttek, LLC —Lubbock, TX
- $40 an hour
- Part-time
- Ability to lift 50 pounds
- Analysis skills
- Driver's License
- Paid training
Quick Apply
Sales Associate
Soma —Lubbock, TX
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Sales Associate
Chico's —Lubbock, TX
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Jewelry Sales Associate
Paramount Jewelers —Lubbock, TX
- $15 - $20 an hour
- Part-time
- Background check
- Customer service
- Mid-level
- Paid training
- Opportunities for advancement
Quick Apply
Game Store Retail Sales Associate
Found Gaming —Lubbock, TX
- $10 - $12 an hour
- Full-time
- Sales
- Merchandising
- Basic math
- Employee discount
Quick Apply
Sales Associate
White House Black Market —Lubbock, TX
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds

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client associate jobs near lubbock, tx

Customer Support Representative

Wholesale Payments Inc
Lubbock, TX

Quick Apply

Job Details

Full-time
From $17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

CRM software
Microsoft Excel
Phone communication
Customer service
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Managing clients in a customer support role
Analysis skills
Sales management systems proficiency
Customer support
Typing
Time management

Full Job Description

Position Overview
We are seeking a motivated, customer-focused Client Retention & Service Specialist to support both retention efforts and day-to-day client service operations. This role combines ticketing system management, inbound and outbound calls, and proactive retention outreach. The ideal candidate is empathetic, persuasive when needed, detail-oriented, and comfortable navigating CRM systems to support merchants and sales agents while strengthening long-term customer relationships.
This position plays a key role in reducing churn, resolving concerns, and delivering a consistently positive client experience.

Key Responsibilities

Proactively engage with merchants requesting to cancel services, using consultative and solution-focused techniques to retain accounts
Manage inbound and outbound calls, emails, chats, and ticket requests with a customer-first approach
Utilize CRM systems to handle merchant and sales agent requests efficiently and accurately
Analyze customer account history and behavior to tailor retention solutions, offers, or next steps
Process a variety of requests including merchant billing inquiries, pricing questions, and service-related concerns
Educate customers on loyalty programs, benefits, value-added services, and available solutions
Resolve escalated customer issues with empathy, professionalism, and efficiency
Ensure all calls and tickets are addressed daily and documented thoroughly in the CRM
Collaborate with customer support, sales, marketing, and leadership to improve service and retention strategies
Seek approval from upper management for requests or changes involving potential costs
Meet or exceed retention, satisfaction, and performance KPIs
Attend team meetings, training sessions, and one-on-ones to stay aligned with company goals and procedures
Provide support in other operational areas as needed based on business needs

Qualifications

High school diploma or equivalent required; college coursework or degree preferred
2–4 years of experience in customer service, retention, account management, or call center roles
Strong verbal and written communication skills
Proven ability to de-escalate issues, handle objections, and solve problems effectively
Customer-focused mindset with a balance of empathy and accountability
Strong analytical skills with comfort interpreting numbers, billing details, and account data
Experience using CRM systems and ticketing platforms
Ability to multitask and work efficiently in a fast-paced environment
Detail-oriented with strong organizational and time management skills
Professional phone etiquette and solid typing skills
Ability to collaborate well within a team environment
Bilingual preferred

Preferred Experience

Experience in retention, loyalty programs, subscriptions, financial services, SaaS, or credit card processing
Familiarity with churn metrics, retention analytics, or customer lifecycle management

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Microsoft Excel: 1 year (Preferred)
Call Center: 1 year (Preferred)
Customer/Tech support: 2 years (Required)

Ability to Commute:

Lubbock, TX 79423 (Required)

Work Location: In person

Quick Apply

Refine Your Search

client associate jobs in lubbock, tx

Customer Support Representative

Business Associate

Sales Support Associate III-1

Part Time (30 Hours) Associate Banker University and 8th, Lubbock, TX

Store Associate

Agency Advancement Associate

Insurance Sales & Service Associate

Associate Attorney

Legal Assistant/Paralegal

Retail Field, POS & Network Technicians

Store Associate

Associate Corporate Event Planner

Retail Part Time Store Associate

Sales Associate

IT Field Support Technician_Lubbock

Sales Associate

Sales Associate

Jewelry Sales Associate

Game Store Retail Sales Associate

Sales Associate

I want to receive the latest job alert for client associate in lubbock, tx

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