General Responsibilities:
Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications resulting in great client experience.
Essential Roles and Responsibilities:
- Assist project/program manager with resource management and resource assignment.
- Partner with financial analysts/ accountants to collect and enter information to support tracking of project/program details including timelines, budgets, timelines/schedules, proposals, contracts, deliverable dates, etc. in applicable process systems.
- Assist the project team with drafting report deliverables and proposal deliverables.
- Partner with financial analysts/ accountants and project team with fee estimate and change order management.
- Perform data entry or updates to documentation & systems including TerraNet and CRM.
- Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR).
- Answer questions by Operations on Terracon client programs and system use.
Document Control
- Provide document control for projects per established processes to ensure adherence to quality standards and project and program requirements.
- Provide administrative support to project team supporting Operations, National Accounts or Sectors.
- Update and maintain project/program details in spreadsheets or other appropriate tracking systems including timelines, budgets, schedules, proposals, deliverable dates, etc.
Project Delivery Support
- Provide updates to project/program team leaders on client deliverables and status of projects, including subtask timelines and deliverable dates including financials (provided by financial analysts/ accountants) or other areas as needed.
- Assist with updates to TerraNet and/or CRM.
- Partner with financial analysts/ accountants to support proposal and project registration setup as needed.
- Assist with updates to Program Manual or related documents.
- Assist project/program leadership with client communication plans.
- Assist with tracking and communicate project milestones to project team.
- Prepare specific written report sections and associated drawings and attachments.
- Partner with financial analysts/ accountants and the project team to draft proposals and fee estimate for standard or routine projects.
- Draft, track and maintain project change orders.
- Partner with financial analysts/ accountants and the project team to perform project registration and invoicing tasks, as needed.
- Maintain inventory of contracts for each project including status and ensuring signed contract is on file.
- Prepare request for information responses regarding design changes, as directed.
- Assist with utility locating services and clearances, as directed.
- Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed.
- Schedule and communicate with the client regarding project report status and delivery schedule.
Compass Delivery Focus
- Maintains and updates project-level Compass, as applicable.
- Provides training and coaching to operational project managers and team members on the use and applicability of Compass to enhance the Client Experience.
General
- Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- Be responsible for maintaining quality standards on all projects.
- Perform other duties as assigned.
Requirements:
- High school diploma and a minimum of 2 years’ related experience.
- Associate or bachelor’s degree in related field preferred.
- Experience with gINT Geotechnical software and AutoCAD LT preferred (if applicable)
- Fluent in Microsoft Office applications.
- A valid driver’s license with acceptable violation history may be required.
About Us
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon’s growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement.
Terracon’s vision of “Together, we are best at people” is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
About the Team
Innovation and hands-on practice come together in our geotechnical consulting services. We provide geotechnical services nationwide for a wide range of projects, drawing on six decades of historical geotechnical data, a fleet of more than 200 drill rigs, 140 accredited laboratories, and thousands of employees to quickly organize or capture site data wherever projects are located. From AI-supported solutions and predictive technologies to geophysics and traditional exploration, we deliver precision, value-added subsurface information and engineering and scientific expertise to solving our clients’ challenges and achieve their goals for project sustainability, quality, and efficiency.
EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.
