Top 32 Help desk Jobs in Macon, Ga

Geek Squad Agent (Retail Store)
Best Buy —Warner Robins, GA
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
1d
IT SUPPORT SPECIALIST
Mercedes Benz, Volvo, Subaru of Macon —Macon, GA
- Pass drug screening
- Office
- Criminal background check
Quick Apply
IT Specialist I
Houston County —Warner Robins, GA
- $21.24 - $23.01 an hour
- Full-time
- Assembly
- Driver's License
- Math
Quick Apply
9d
IT Service Desk Analyst
HM Strategic Consulting —Macon, GA
- $44,000 - $50,000 a year
- Full-time
- Background check
- Computer Science
- English
Quick Apply
IT Service Desk Analyst II
Macon-Bibb County —Macon, GA
- $55,000.19 a year
- Full-time
- Background check
- Computer Science
- Research
- Health insurance
- Dental insurance
IT Support Professional
Invision Technologies —Macon, GA
- $35,000 - $60,000 a year
- Full-time
- Azure
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
IT Service Desk Analyst II
Macon-Bibb County Government —Macon, GA
- $26.44 an hour
- Full-time
- Research
- Mid-level
- Organizational skills
Help Desk Support Spec 1
Georgia Department of Corrections —Forsyth, GA
- $30,700.42 - $47,094.70 a year
- High school diploma or GED
- 1 year
- Entry level
9d
IT Support Specialist 2
Georgia Department of Corrections —Forsyth, GA
- $41,569.83 - $67,287.20 a year
- Office
- Windows
- Microsoft Office
5d
Tech Support Specialist US
Pure Hothouse Foods LLC —Byron, GA
- On call
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Opportunities for advancement
Quick Apply
NOC Administrator
PROGRESSIVE COMMUNICATIONS LLC —Macon, GA
- $60,000 - $110,000 a year
- Overtime
- 5 years
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
6d
IT - Systems Administrator / Must be located in Central GA
TaaSPAK —Warner Robins, GA
- $40,000 - $55,000 a year
- Urgently hiring
- Background check
- Azure
- Windows
Quick Apply
13d
System Specialist II - TNC WR
Tyonek Native Corporation —Warner Robins, GA
- Weekends as needed
- Mid-level
- Office
- Microsoft Office
Quick Apply
11d
Technical Support Representative
ZCorum —Gordon, GA
- Email
- Computer literacy
- Typing
- Entry level
- Paid holidays
- Health insurance
IT Training Specialist II
Georgia Farm Bureau —Macon, GA
- Classroom
- Computer literacy
- Mid-level
Technical Support Analyst [Google Workspace & Admin Console] - Forsyth, GA
Software Technology Inc —Forsyth, GA
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Forsyth, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Information Technology / Information Assurance (IT/IA) Specialist III
General Dynamics Information Technology —Warner Robins, GA
May vary based on technical training, certification(s), or degree. Review and provide technical and cyber security coordination on all Bodies of Evidence that…
$116,813 - $132,480 a year
Geek Squad Agent (Retail Store)
Best Buy —Warner Robins, GA
We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…
$15.00 - $17.88 an hour
1d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
$22.35 - $26.08 an hour
3d

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help desk jobs near macon, ga

Geek Squad Agent (Retail Store)

Best Buy -
Warner Robins, GA

Apply Now

Job Details

Part-time | Full-time
$15.00 - $17.88 an hour
1 day ago

Benefits

Paid time off
Employee discount

Qualifications

Customer follow-ups
Non-technical user support
Retail customer service procedures
Retail store experience
Client services experience within retail industry
Technical customer support solution
Entry level
Under 1 year

Full Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do

Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents

Basic qualifications

3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part time

Apply Now

Refine Your Search

help desk jobs in macon, ga

Geek Squad Agent (Retail Store)

IT SUPPORT SPECIALIST

IT Specialist I

IT Service Desk Analyst

IT Service Desk Analyst II

IT Support Professional

IT Service Desk Analyst II

Help Desk Support Spec 1

IT Support Specialist 2

Tech Support Specialist US

NOC Administrator

IT - Systems Administrator / Must be located in Central GA

System Specialist II - TNC WR

Technical Support Representative

IT Training Specialist II

Technical Support Analyst [Google Workspace & Admin Console] - Forsyth, GA

Seasonal, Operations Technical Specialist (Part Time)

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