Top 12 help desk support Jobs in madera, ca

Part-Time I.T. Support Technician
California Health Sciences University (CHSU) —Clovis, CA
- $20.67 - $28.85 an hour
- Part-time
- Classroom
- Computer science
- Computer Science
Quick Apply
2d
IT Customer Support Technician
State Center Community College District —Fresno, CA
- $78,168 - $96,136 a year
- Overtime
- Classroom
- Computer science
- Computer Science
14d
Technical Customer Service Representative
American Arbitration Association Inc. —Fresno, CA
- $55,000 - $65,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 403(b) matching
- Loan repayment program
16h
IT Support Analyst I
D&H —Fresno, CA
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
8d
Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Program Success Associate (Canadian French/ English Bilingual - East Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Information Security Analyst I
California State University —Fresno, CA
- Email
- Background check
- Google Workspace
- Analysis skills
- Paid holidays
- Health insurance
Applebee's Restaurant Systems Manager
Applebee's —Fresno, CA
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply

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Part-Time I.T. Support Technician

California Health Sciences University (CHSU) -
Clovis, CA

Quick Apply

Job Details

Part-time
$20.67 - $28.85 an hour
2 days ago

Qualifications

MCSA
Computer Science
English
IT infrastructure
Computer hardware
MTA
Desktop administration
Associate's degree
CompTIA A+

Full Job Description

Job Overview
Under the general direction of the Director of Information Technology, the Information Technology Support Technician is responsible for organizing and overseeing the life cycle and maintenance of computer hardware including servers, storage, systems management components, local personal computers, classroom technology, voice technology, and other electronic equipment in accordance with CHSU standards. The incumbent will proactively research industry developments and maintain competence in current methodologies to apply this knowledge in the performance of their duties. The IT Support Technician will support IT staff with system patches, upgrades, and preventive maintenance and implement security measures on these systems. The IT Support Technician will support Help Desk operations, procedures, and management processes. The incumbent will help to maintain the productivity of end-users and improve student, faculty, and staff satisfaction by documenting effective support processes and procedures

Responsibilities

Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, mobile devices, classroom technology, audiovisual systems, and related peripherals
Install, configure, maintain, troubleshoot, repair, and replace computer hardware, operating systems, software applications, and technology equipment in accordance with university standards
Support end-user technologies including Microsoft 365, enterprise applications, file services, wireless connectivity, printing services, and voice communication systems
Install and support voice technology equipment including handsets, voicemail, conferencing systems, and related peripherals
Troubleshoot classroom and conference room technology issues including projectors, microphones, displays, lecture capture systems, and web conferencing platforms
Support students, faculty, and staff with learning management systems, testing software, instructional technologies, and classroom technology needs
Assist with software deployment, system patching, endpoint protection, updates, and preventive maintenance activities to maintain security and system reliability
Monitor and maintain IT inventory including computers, peripherals, printers, supplies, and audiovisual equipment
Document incidents, service requests, troubleshooting steps, and technical procedures within the IT Help Desk ticketing system
Assist in maintaining Help Desk operations, service delivery standards, and support procedures to improve end-user satisfaction and operational efficiency
Provide technical guidance and end-user training related to hardware, software, classroom technology, cybersecurity awareness, and university systems
Support onboarding and offboarding activities including account setup, equipment deployment, and technology access management
Escalate unresolved or complex technical issues to senior IT staff or vendors while ensuring timely follow-up and communication with end-users
Assist with IT infrastructure, classroom technology, security, and system implementation projects in alignment with university standards and best practices
Provide technical support for campus meetings, events, and special programs requiring audiovisual or technology assistance
Maintain awareness of emerging technologies, cybersecurity risks, and higher education IT trends through ongoing professional development

Requirements

Education:

· Associates Degree, Technical Certification, or equivalent experience; or

· Bachelor’s Degree in computer science or Information Technology

Skills & Experience:

· Ability to adapt to changing conditions, assignments, and deadlines

· Effective verbal and written English skills

· Microsoft Technology Associate (MTA)

· Microsoft Certified Solutions Associate (MCSA)

· Google IT Support Professional Certificate

CompTIA A+

Join us as a Part-Time I.T. Support Technician and become a vital part of our innovative team! Your technical skills combined with your enthusiasm will help us deliver exceptional support experiences while advancing your career in information technology.

Pay: $20.67 - $28.85 per hour

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in madera, ca

Part-Time I.T. Support Technician

IT Customer Support Technician

Technical Customer Service Representative

IT Support Analyst I

Program Success Associate (Canadian French/ English Bilingual - West Coast)

Program Success Associate (Canadian French/ English Bilingual - East Coast)

Information Security Analyst I

Applebee's Restaurant Systems Manager

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