Top 2993 Office support Jobs in Madison, Wi

Customer Account Specialist
pc/nametag —Verona, WI
- From $23 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
Quick Apply
2d
Administrative Assistant
Founders Title LLC —Fitchburg, WI
- Full-time
- Office
- High school diploma or GED
- US work authorization
Quick Apply
1d
Office Manager/Bookkeeper
Confidential —Verona, WI
- $24.87 - $29.95 an hour
- Full-time
- Mid-level
- Office
- QuickBooks
- Paid holidays
- Health insurance
Quick Apply
2d
Assistant Property Manager
Waypoint Property Management —Fitchburg, WI
- Full-time
- Microsoft Outlook
- Residential
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Front Desk Receptionist
Dean Dental Group —Madison, WI
- From $16 an hour
- Full-time
- Customer service
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
HR Assistant
The QTI Group —Madison, WI
- $21 - $25 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
DMV Customer Service Representative - Madison Southwest
State of Wisconsin - Transportation —Madison, WI
- From $22.76 an hour
- Online Application
- Office
- Driver's License
- Criminal background check
- Wellness program
- Paid holidays
10d
Administrative Business Partner II, Planet
Google —Madison, WI
- $79,000 - $112,000 a year
- Full-time
- Mid-level
- Office
- 2 years
11d
Administrative Assistant
State of Wisconsin - Legislative Council —Madison, WI
- $21 - $28 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid holidays
- Loan forgiveness
3d
Office Admin
Topgolf —Monona, WI
- Full-time
- Word processing
- Office
- Administrative experience
- Dental insurance
- Vision insurance
Administrative Assistant
Pellitteri Waste Systems Inc —Madison, WI
- From $23 an hour
- Part-time
- Word processing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Administrative Assistant
Gunderson Funeral Home —Madison, WI
- Customer service
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Communication Center Representative
UW Health —Madison, WI
- $20.69 - $28.01 an hour
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid parental leave
- Health insurance
Administrative Assistant
Brightstar Lottery —Madison, WI
- $31,096 - $67,496 a year
- Word processing
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
10d
Clinic Administrative Assistant
Fresenius Medical Care —Fitchburg, WI
- Full-time
- Office
- High school diploma or GED
- Analysis skills
Administrative Assistant - Dept of Surgery
University of Wisconsin–Madison —Madison, WI
- $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Travel reimbursement
- Retirement plan
2d
Customer Service/Member Records Specialist
State Bar of Wisconsin —Madison, WI
- From $22.44 an hour
- Online Application
- Hybrid work
- Office
- Databases
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
3d
Office Admin- Part Time
Topgolf —Monona, WI
- Part-time
- Word processing
- Office
- Administrative experience
- Dental insurance
- Vision insurance
Program Support Assistant #1 (Remote)
National Experienced Workforce Solutions —Madison, WI
- $26.50 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Work from home
Quick Apply
Program Support Assistant 1 (Remote)
National Experienced Workforce Solutions —Madison, WI
- $27.50 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
6d

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Customer Account Specialist

pc/nametag -
Verona, WI

Quick Apply

Job Details

Full-time
From $23 an hour
2 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Happy hour
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Life insurance

Qualifications

Computer operation
Managing customer accounts
Customer relationship building
Interpersonal skills
Account maintenance
Managing clients in a customer support role
Attention to detail
Typing
Productivity software
Account management
Solution selling approach
Time management

Full Job Description

Pay starts at $23/hour, and we offer competitive increases based on prior experience and relevant expertise.
No late nights, weekends, or holidays
Flexible Hybrid Work Environment (in office 2 days/week after training)
Generous benefits and fun perks!

Looking for a role where organization, accuracy, and keeping things moving matter every day? You might be a great fit for our team at pc/nametag.

We’re proud to be a 5x recipient of Madison’s “Top Workplaces” Award and part of Avery Products Corporation. That means you get the best of both worlds: the close-knit culture of a 90+ person team, backed by the strength and success of a growing global network.

As a Customer Account Specialist, you will work closely with professional event planners to build trusted relationships and identify products and service solutions that help streamline their work. In this role, you’ll manage a high volume of complex custom orders, coordinate details, and ensure everything moves smoothly from order to production.

Our Customer Account Specialist are customer-focused, detail-oriented, and proactive problem solvers. Success in this role requires strong time management, adaptability, and the ability to confidently manage multiple orders while thriving in a fast-paced, deadline-driven environment.

Your Day as a Customer Account Specialist:

This is a fast-paced role where many customers are preparing for time-sensitive events, so strong organization, calm problem-solving, and attention to detail are essential.

Communicate with customers by phone and email, providing fast, friendly, and knowledgeable support.
Manage multiple complex orders at different stages—from initial quote to production to shipment—while keeping every detail organized.
Process both stock and custom orders with a high level of accuracy and attention to detail.
Balance a high volume of emails with incoming calls while maintaining responsiveness and strong follow-through.
Maintain ongoing communication with customers throughout the order process.
Assess customer needs and deadlines to recommend the right products and service solutions from our extensive product line.
Provide pricing, art proofs, and communicate clear timelines, shipping updates, and order status.
Partner with internal teams to coordinate order details and manage change requests.
Troubleshoot order challenges and last-minute issues while staying calm and solution-focused.

Your Qualifications:

2+ years’ experience managing accounts or processing complex, detail-driven orders, ideally in a contact center or high-volume support environment
Experience identifying customer needs and recommending appropriate product or service solutions (soft sales experience preferred)
Strong attention to detail with a process-oriented mindset
Ability to manage multiple priorities and stay organized in a fast-paced environment
Ability to stay calm and solution-focused when working with customers facing time-sensitive deadlines
Strong problem-solving skills with the ability to research information and troubleshoot issues independently
Professional, friendly communication style (verbal & written) with excellent listening and rapport-building skills
Comfortable working at a computer for the majority of the workday
Proficiency with Microsoft Office and experience using ERP or order-entry systems
Minimum typing speed of 45 WPM
Reliable work ethic and ability to work Monday–Friday, 8-hour shift between 8am–5pm

Who We Are:

At pc/nametag, we believe meaningful connections are created through shared experiences. That’s why we've made it our mission to create a more connected world through innovative, socially conscious products and service offerings. Best known for our customizable identification items like name badges, lanyards, and ribbons, pc/nametag helps business and event professionals deliver unforgettable meetings, conferences, and gatherings that make an impact.

What we offer:

Our employees are our greatest asset. That's not just a catchy phrase—it's the pc/nametag way! We support you by offering tons of opportunities for growth, development, and support. Plus, we’ve also got you covered with full benefits, PTO, and more:

Competitive Pay: Receive compensation commensurate with experience.
Comprehensive Benefits: Includes health, dental, 11 paid holidays, and more.
Amazing 401(k): Save for the future with our 401(k)-match program.
Generous PTO: Enjoy paid time off starting at 16 days per year.
Gainshare Bonus Plan: Celebrate company success with financial bonuses.
Hybrid Environment: Support work/life balance with the flexibility you need.
Growth Opportunities: Support your professional development year-round.

Did we mention we love having fun? Happy hours, team outings, catered lunches, themed dress-up days, and ice cream socials are just a few examples of activities we host to infuse fun into the workweek.

Join the Tag Team!

If you're ready to join a company where you can learn, grow, and celebrate your hard work in a supportive environment, pc/nametag is the place for you. Learn more by visiting our website at pcnametag.com.

Apply online with your resume and indicate Customer Account Specialist in the subject line. We are proud to be an equal opportunity employer and provide a drug-free workplace.

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) 6% Match
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Volunteer time off

Experience:

managing accounts or processing complex orders: 2 years (Preferred)

Ability to Commute:

Verona, WI 53593 (Required)

Work Location: Hybrid remote in Verona, WI 53593

Quick Apply

Refine Your Search

office support jobs in madison, wi

Customer Account Specialist

Administrative Assistant

Office Manager/Bookkeeper

Assistant Property Manager

Front Desk Receptionist

HR Assistant

DMV Customer Service Representative - Madison Southwest

Administrative Business Partner II, Planet

Administrative Assistant

Office Admin

Administrative Assistant

Administrative Assistant

Communication Center Representative

Administrative Assistant

Clinic Administrative Assistant

Administrative Assistant - Dept of Surgery

Customer Service/Member Records Specialist

Office Admin- Part Time

Program Support Assistant #1 (Remote)

Program Support Assistant 1 (Remote)

I want to receive the latest job alert for office support in madison, wi

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