Top 16 Help desk support Jobs in Madison, Ms

Commercial Lines Client Service Manager
Higginbotham —Ridgeland, MS
- Microsoft Excel
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
IT Support Analyst I 5210
Keesler Federal Credit Union —Jackson, MS
- Weekends as needed
- Hybrid work
- Computer literacy
- Research
- Office
- Disability insurance
- Health insurance
6d
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Client Support Desk Analyst
defi AUTO LLC —Jackson, MS
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
IT Support Specialist
Marmon Industrial Energy and Infrastructure —Pearl, MS
- Email
- Azure
- ERP systems
- Mid-level
Quick Apply
Help Desk & Support Applications - Manager _ Division of Information Systems
The University of Mississippi Medical Center —Jackson, MS
- Full-time
- Computer literacy
- Mid-level
- University
Technical Account Manager
Next Step Innovation —Clinton, MS
- $24 - $33 an hour
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Driver's License
Quick Apply
Customer Service Engineer (VA ESOM) (GV Sonny Montgomery)
Kentro —Jackson, MS
- Overtime
- Computer Science
- Mid-level
- Office
- Health insurance
- Tuition reimbursement

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IT Support Analyst I 5210
Keesler Federal Credit Union —Jackson, MS
Strong knowledge in various technologies and diagnostic tools including Windows commands, network utilities, and remote support tools.
6d
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
The IT Support Engineer I is an entry-level technical role responsible for serving as the first point of contact for client end users.

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician
Brooksource —Etna, OH
Evaluate documents, prioritize, and resolve support calls. Resolve first level service calls in a timely, accurate, and professional manner.
$23 - $25 an hour
Quick Apply
1d

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help desk support jobs near madison, ms

Commercial Lines Client Service Manager

Higginbotham -
Ridgeland, MS

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Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Commercial insurance policies
Insurance products customer support
Microsoft Excel
Customer relationship building
Phone communication
Writing skills
Mid-level
Insurance issue resolution
Property & Casualty License
Managing clients in a customer support role
Task prioritization
Decision making
Coordinating with insurance clients
Billing issue inquiries
Productivity software
Communication skills
Stakeholder relationship building
Under 1 year

Full Job Description

Position Summary: We believe in doing more than just managing memberships and policies — we build lasting relationships and deliver peace of mind to our clients. We’re looking for detail-oriented, client-focused Client Service Manager to be a vital part of our in-office team.

This isn’t just another desk job — it’s your chance to make a meaningful impact every day by helping rental car businesses grow protect what matters most.

Supervisory Responsibilities: None

Essential Tasks:

Be the go-to support for producers and clients, ensuring memberships and insurance coverage is handled smoothly and professionally
Process and deliver membership document, schedule training, and much more all with accuracy and care
Communicate and resolve billing and membership questions with efficiency and tact
Communicate directly with clients and colleagues to gather details and provide service to help grow the business
Support Producers and Marketing Executives with technical expertise
Build trusted relationships inside and outside the agency, acting as a reliable, approachable partner

Core Competencies:

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
Dependability: Acknowledgment of the importance of being present and punctual.
Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

1–2 years of property & casualty servicing experience (preferred but not necessary)

Licensing and Credentials:

Active P&C license (or willingness to obtain one — we’ll support you!)

Systems:

Strong Microsoft Office skills, Excel and Applied Epic or similar AMS experience a plus

Physical Requirements:

Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, 10-key
Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
Company paid holidays, plus PTO
Employee wellness program

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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help desk support jobs in madison, ms

Commercial Lines Client Service Manager

IT Support Analyst I 5210

Help Desk Analyst

IT Support Engineer I

Client Support Desk Analyst

IT Support Specialist

Help Desk & Support Applications - Manager _ Division of Information Systems

Technical Account Manager

Customer Service Engineer (VA ESOM) (GV Sonny Montgomery)

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