Top 23 Chat support Jobs in Madison, Wi

DMV Customer Service Representative - Madison
State of Wisconsin - Transportation —Madison, WI
- From $22.76 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
1d
Customer Support Representative
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Word processing
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Madison, WI
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
1d
Customer Experiance Specialist/ Scheduler
4 Senses luxury home services —Madison, WI
- $21 - $24 an hour
- Full-time
- Background check
- Spanish
- Sales
- Paid holidays
- Health insurance
Quick Apply
IT Service Desk Specialist
Renuity —Madison, WI
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
2d
Customer Service Representative
Southport Mechanical, LLC —Madison, WI
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
Client Support Manager
Lake Ridge Bank —Waunakee, WI
- Email
- Microsoft Excel
- Microsoft Outlook
- 5 years
Inside Sales Representative, Central Region
Owens & Minor Distribution Inc. —Madison, WI
- $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Service BDC Representative
Zimbrick, Inc —Madison, WI
- Clean driving record
- Computer literacy
- Office
- Profit sharing
- Paid training
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Madison, WI
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Client Services Manager
Wisconsin Foundation and Alumni Association —Madison, WI
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Inventory management
Interior Design Retail Sales Professional
Ethan Allen Global, Inc. —Middleton, WI
- $70,000 - $200,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply

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DMV Customer Service Representative - Madison

State of Wisconsin - Transportation
Madison, WI

Apply Now

Job Details

Full-time
From $22.76 an hour
1 day ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Pension plan
Employee assistance program
Vision insurance
Flexible schedule

Qualifications

Research
Internal employee customer service

Full Job Description

Introduction

Use your customer service skills and expertise to answer inquires, research solutions, process customer applications, and communicate important and up-to-date information and help test and modernize DMV IT systems with the Wisconsin DMV as a DMV Customer Service Representative!

These positions offers a hybridized work schedule. The positions will be headquartered at and required to work from the Hill Farms State Office Building in Madison, WI at least 4 days per week, typically Monday through Thursday. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment)
A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
Well Wisconsin Wellness Program
A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

Position Summary

The Customer Service & Processing positions are responsible for providing information to the general public, law enforcement, courts, and others regarding driver licensing and vehicle registration. These positions are specialized in a section of driver licensing or vehicle registration, and often provide consultation to the DMV Service Centers. While there is some face-to-face customer service with internal business partners, most of this work is more back office and have a large of amount of data entry, as well as contact with internal and external customers via phone and email. On a daily basis these positions perform a multitude of tasks, such as processing mailed-in applications, issuing products, producing records, and conducting complex research of state laws and transportation codes. This work also involves the application of state statutes, administrative rules, and departmental policies and procedures to licensing and/or vehicle registration and identification.

Additionally, these positions will participate in IT system testing. DMV is undergoing a massive IT System Transformation and is looking for testers to participate on a broadscale testing project lasting multiple years with an initial system rollout anticipated in early September 2027. These positions will work with industry leaders on DMV modernization and testing systems from development through implementation.

Salary Information

These positions are in schedule-range (02-11) with a starting pay rate of $22.76/hr, with a $1.40/hr. increase after one year of satisfactory performance. Reclass to the Advanced level is typically after 12 months of service, and receives at least $26.61/hr. Saturday hours may occasionally be required. An additional $0.80/hr will be awarded for all Saturday hours. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This recruitment may be used to fill similar vacancies for the next 3 to 6 months.

Qualifications

Qualified applicants will have all the following:

Experience providing customer service.
Experience researching and resolving customer issues or concerns.
Experience working with computer programs, such as Microsoft Outlook, Word or Excel.

In addition to having all the above, well qualified applicants will have one or more of the following:

Experience in a high-volume customer service contact center contacting customers via phone, email, or chat.
Experience interpreting and explaining complex information, such as laws and statutes.
Experience performing work that requires multitasking.
Experience working as a member of a team to achieve a singular goal.
Experience testing for IT system upgrades or changes.

How To Apply

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

This application only requires you to submit a resume. Within your resume, you should describe your education, training, and experience as it relates to the items listed in the “Qualifications” section of the job announcement. A letter of qualifications is not required nor will be accepted. Your application materials are very important part of your application and is used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in your resume, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes submitted with more than 3 pages will not be considered after page 3.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Becca Ott at [email protected] or 608-266-7623.

Deadline to Apply

The deadline to apply is 11:59 PM CST on Sunday, August 2, 2026.

Apply Now

Refine Your Search

chat support jobs in madison, wi

DMV Customer Service Representative - Madison

Customer Support Representative

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

Customer Experiance Specialist/ Scheduler

IT Service Desk Specialist

Customer Service Representative

Client Support Manager

Inside Sales Representative, Central Region

Service BDC Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Client Services Manager

Interior Design Retail Sales Professional

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I want to receive the latest job alert for chat support in madison, wi

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