Top 8 Cloud architect Jobs in Madison, Wi

Senior Salesforce Service Cloud Solution Architect
Natus Medical Incorporated —Middleton, WI
- $180,000 - $195,000 a year
- Remote
- Computer Science
- 8 years
- AWS
- Paid holidays
- Health insurance
3d
Staff IoT Cloud Engineer
Sub-Zero Group, Inc. —Madison, WI
- Background check
- System design
- Continuous improvement
- Profit sharing
- Health insurance
Quick Apply
1d
Senior Cloud Platform Engineer
Alliant Energy —Madison, WI
- $103,000 - $141,000 a year
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Health insurance
- Tuition reimbursement
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Senior Salesforce Service Cloud Solution Architect
Natus Neuro —Middleton, WI
- $180,000 - $195,000 a year
- Full-time
- Computer Science
- 8 years
- AWS
- Paid holidays
- Health insurance
3d
AI Software Architect - AWS Consultant
The Personnel Consulting Group —United States
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- Computer Science
- Master's degree
- Analysis skills
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1d
Salesforce Revenue Cloud Advanced (RCA) Architect - Remote working USA or Canada
Platform 6 Ltd —United States
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cloud architect jobs near madison, wi

Senior Salesforce Service Cloud Solution Architect

Natus Medical Incorporated -
Middleton, WI

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Job Details

$180,000 - $195,000 a year
3 days ago

Benefits

Paid holidays
Health insurance
401(k)
Tuition reimbursement
Paid time off

Qualifications

Salesforce Service Cloud
Salesforce API integration
Systems integration
Requirements design
Salesforce Certification
Software implementation
Enterprise solutions implementation
Enterprise software systems development
Salesforce Cloud
AWS
System testing
System requirements definition
Salesforce UI tools
Cloud Architecture Design (Architecture design skills)
Analysis (software development lifecycle)
Workshop facilitation experience
Cloud integration projects
Implementing IT solutions
Project stakeholder communication
Design (software development lifecycle)
Stakeholder relationship building
Oracle Enterprise Resource Planning (ERP)
Stakeholder management

Full Job Description

Posted Tuesday, August 18, 2026 at 8:00 AM

FOR MORE THAN 80 YEARS, Natus has been working in collaboration with clinicians to deliver industry-leading neuro solutions that help providers more easily make sense of the body’s signals.

Engineered with input from those who have lived the care experience, our technology simplifies complex processes and improves accuracy and efficiency. There is a role for everyone who wants to be part of the innovative solutions at Natus Neuro.

SUMMARY

The Senior Salesforce Service Cloud Solution Architect leads the design, governance, and delivery of enterprise Salesforce Service Cloud capabilities within the IT organization. This role partners IT leadership, business stakeholders, implementation partners, onshore and offshore delivery teams to translate business needs into scalable Salesforce solutions. The architect will be expected not only to develop strategic architecture but also to actively participate in requirements analysis, solution design, troubleshooting, root-cause analysis, implementation, production stabilization, and continuous improvement.

The ideal candidate will have deep hands-on experience designing and implementing Salesforce Service Cloud solutions integrated with Oracle E-Business Suite R12, particularly Oracle Service Contracts, Install Base and service-related order processes. The position is responsible for Service Cloud architecture, development, multi-cloud solution design, integration, data migration strategy, contact center and CTI integration, security, sharing models, platform governance, and delivery readiness across complex Salesforce programs.

ESSENTIAL DUTIES & KEY RESPONSIBILITIES

Salesforce Architecture & Solution Design

Provide deep Service Cloud architecture expertise across Case Management, Knowledge, Assets, Entitlements, Digital Engagement, Omni-Channel, Salesforce Voice/CTI, service routing, and customer service operations.
Actively participate in hands-on Salesforce development and configuration as needed, including Salesforce Flow, Apex, Lightning Web Components, validation rules, security configuration and Service Cloud functionality.
Take ownership of assigned enhancements from requirements through design, development, testing, deployment, and post-production validation, ensuring solutions are delivered successfully and on schedule.
Establish and enforce Salesforce architecture and development standards for configuration, Flow, Apex, Lightning components, APIs, integrations, security, and data models.
Review and approve technical designs and code changes for major Salesforce enhancements, ensuring adherence to development standards and platform best practices.
Evaluate Salesforce org consolidation, Agent force, modernization or transformation opportunities as required to reduce complexity and improve operational effectiveness.
Serve as the senior Salesforce technical advisor to IT and business leadership, clearly communicating architecture decisions, risks, dependencies, tradeoffs and recommendations.

Integration, Data & Contact Center Capabilities

Lead the architecture, design, development, and support of Salesforce integrations with Oracle E-Business Suite R12 and other enterprise applications using MuleSoft, APIs, event-driven integrations, and other appropriate integration patterns.
Work closely with Salesforce, Oracle EBS and MuleSoft development teams to design and implement reliable real-time and batch integrations based on business requirements.
Lead troubleshooting and root-cause analysis for complex issues spanning Salesforce, integration.
Guide enterprise data migration, data governance, and data quality considerations for Salesforce programs.
Support CTI and contact center integration architectures, including Salesforce integrations with telephony platforms and AWS-based contact center technologies such as Amazon Connect.
Ensure Salesforce designs align with enterprise architecture, security, compliance, and operational support standards.

TRAVEL REQUIRED

Minimal to moderate domestic travel may be required based on project needs, workshops, or business stakeholder engagement.

EDUCATION

A bachelor’s degree in information technology, computer science, business systems, or a related field is preferred, or equivalent professional experience.

EXPERIENCE

8+ years of Salesforce experience, including at least 3+ years serving as a Solution Architect or Lead Architect.
Deep experience designing, implementing, enhancing, and supporting Salesforce Service Cloud in complex enterprise environments.
Strong hands-on experience with Case Management, Knowledge, Assets, Entitlements, Omni-Channel, Digital Engagement, Salesforce Flow, Apex, Lightning Web Components, security, and sharing models.
Demonstrated ability to own Salesforce enhancements through the complete lifecycle, including requirements, solution design, hands-on development/configuration, testing, deployment, production validation, and post-release support.
Experience integrating Salesforce with Oracle E-Business Suite R12 or another enterprise ERP.
Experience with multi-cloud Salesforce architecture, including dependencies across Service Cloud, Sales Cloud, Revenue Cloud(RCA)/CPQ, customer data, products, assets, orders and related business processes.
Experience integrating Salesforce with telephony/CTI systems; Amazon Connect experience is a plus.
Proven experience consolidating and merging Salesforce orgs.
Experience gathering requirements and writing user stories in Agile environments.
Strong client-facing communication, stakeholder management, workshop facilitation, problem-solving, and strategy skills.

CERTIFICATES, LICENSES, REGISTRATIONS

Salesforce Service Cloud Certification required.
Salesforce Certified Platform Developer certification preferred
Salesforce Service Cloud Consultant Certification preferred.
Salesforce Application Architect Certification preferred.
Salesforce System Architect Certification preferred.
Salesforce Certified Technical Architect (CTA) strongly preferred.

Pay Transparency:

Pursuant to the requirements of applicable State laws and regulations, the starting salary range for this position is $180-195K USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Compensation and Benefits: Natus offers generous compensation and benefits packages including health benefits, 401k contribution, 7 paid holidays + 2 floating holidays of your choosing, generous paid time off, tuition reimbursement assistance program, eligibility for performance-based bonuses or commissions, where applicable and more.

Be the People part of the Neuro Solution. Apply Today.

EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

#natus #natusneuro #remotejobs #remote #natuscareers #LI-NR

Job Details

Pay Type

Salary

Education Level

Bachelor’s Degree

USA - Remote (Neuro), 3150 Pleasant View Road, Middleton, Wisconsin, United States of America,

United States

Apply Now

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cloud architect jobs in madison, wi

Senior Salesforce Service Cloud Solution Architect

Staff IoT Cloud Engineer

Senior Cloud Platform Engineer

Senior Salesforce Service Cloud Solution Architect

AI Software Architect - AWS Consultant

Salesforce Revenue Cloud Advanced (RCA) Architect - Remote working USA or Canada

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