Top 103 Customer support representative Jobs in Madison, Wi

Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative - Part-Time - Madison, WI
Sub-Zero Group, Inc. —Madison, WI
- Part-time
- Hybrid work
- Background check
- High school diploma or GED
- Bachelor's degree
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Customer Service Representative (Multi Branch Support)
Security Finance —Madison, WI
- Full-time
- Office
- Marketing
- Entry level
- Profit sharing
- Paid training
Quick Apply
11d
Universal Banker
DMB Community Bank —DeForest, WI
- From $21 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
17h
Account Manager/CSR - Personal Lines
Superior Insurance Partners —Verona, WI
- $40,000 - $50,000 a year
- Part-time
- Office
- Administrative experience
- In-person
- Health insurance
- 401(k)
Quick Apply
Service Advisor
RUSS DARROW GROUP —Madison, WI
- Full-time
- Sales
- Dealership
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Hotel Guest Service Representative
Hampton Inn & Suites —Madison, WI
- $16 - $18 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
14d
Route Service Representative - UniFirst
UniFirst —Madison, WI
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
DMV Customer Service Representative - Madison
State of Wisconsin - Transportation —Madison, WI
- From $22.76 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
1d
Customer Service Representative
Action Plumbing, Heating, AC & Electric —Sun Prairie, WI
- $19 - $24 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Customer Service Representative II
Motion Industries (MOT) —Madison, WI
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Support Representative
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Word processing
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative - State Farm Agent Team Member
Jim Dietzen - State Farm Agent —Mount Horeb, WI
- $40,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Patrick Marsden - State Farm Agent —Madison, WI
- $40,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Veterinary Receptionist / Client Service Representative
Underdog Pet Rescue of Wisconsin, Inc. —Madison, WI
- $16 - $21 an hour
- Part-time
- Clinic experience
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
Bank Teller/Customer Service Representative
Union Federal Savings and Loan —Madison, WI
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
11d
Veterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary Clinic
Lakefield Veterinary Group —Madison, WI
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Representative
Southport Mechanical, LLC —Madison, WI
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Andy Eyers - State Farm Agent —Sun Prairie, WI
- $36,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Morning Hotel Guest Service Representative
Madison East DoubleTree by Hilton —Madison, WI
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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customer support representative jobs near madison, wi

Customer Service Representative – Commercial Printing

Econoprint
Verona, WI

Quick Apply

Job Details

Full-time
From $28 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Teamwork
Interpersonal skills
Customer relationship management
Organizational skills
Client email correspondence

Full Job Description

Position Overview

Econoprint is seeking a Client Experience Specialist to serve as a strategic partner to our clients, helping them identify opportunities, solve business challenges, and maximize the impact of their visual communications. This role blends client success, project leadership, and business development, requiring someone who can build trusted relationships, guide decision-making, and uncover opportunities that drive long-term value.

This position is based in Verona, Wisconsin, with regular travel to our Lake Delton location during the initial training period. It offers the opportunity to build meaningful client relationships while contributing to business growth. Successful candidates will enjoy collaborating with clients, solving problems, coordinating projects, and identifying opportunities to create long-term value for both the client and Econoprint.

As a client experience specialist, you will act as the bridge between clients, internal teams, and third-party resources, ensuring projects are executed successfully while helping clients achieve their broader business objectives.

Client Success & Account Consulting

Project Coordination

Utilize estimating and production management systems to coordinate project deliverables.
Serve as the central point of project alignment by validating all project communication, documentation, and specifications to ensure accuracy, quality, and mutual understanding of project objectives, deliverables, timelines, and success criteria.
Track project progress across design, proofing, production, installation, and fulfillment teams.
Ensure seamless communication as liaison between clients and operational departments throughout the project lifecycle.

Strategic Relationship Management

Serve as the primary strategic advisor for assigned client accounts.
Build and maintain long-term relationships based on trust, responsiveness, and measurable results.
Develop an understanding of each client's business, industry, goals, challenges, and growth initiatives.
Advocate for client needs internally while balancing operational capabilities and business objectives.
Guide clients through project planning, execution, and implementation.
Monitor project performance, client satisfaction, and overall account health.
Lead client introductory meetings, project kickoff sessions, and ongoing needs assessments.
Collaborate with clients to develop long-term visual communication strategies.
Identify opportunities for clients to improve efficiency, brand consistency, customer engagement, and market presence.

Development & Growth Consulting

Collaborative Solution Development

Partner with internal and external creative, production, installation, and vendor teams to develop customized client solutions.
Align internal resources around client objectives to ensure recommendations are practical, scalable, and profitable.
Translate client challenges into actionable solutions that drive both client success and business growth.

Account Growth

Proactively identify new and expanded solution opportunities within existing accounts.
Support the acquisition of new clients through relationship-building, networking, referrals, and prospect engagement.
Maintain awareness of industry trends and competitive activity to uncover new opportunities.
Analyze account performance and project outcomes to provide proactive recommendations.
Develop and present tailored recommendations for Econoprint’s visual tools based on client needs, market conditions, and organizational goals.

Key Attributes for Success

Strong project coordination and organizational abilities.
Excellent relationship-building and communication skills.
Consultative mindset focused on problem-solving and value creation.
Ability to balance client advocacy with operational execution.
Comfortable identifying growth opportunities and guiding clients toward successful outcomes.
Strategic thinker with strong business acumen.

Education and Experience:

Consulting or sales experience in a print, sign, or visual communication related industry preferred.
3-5 years of customer service, account management, client success, project coordination, or related experience preferred.
Associate's degree in business administration, marketing, communications, or related field preferred, or equivalent combination of education and experience.

Preferred Qualifications:

Experience in commercial printing, signage, marketing services, or visual communications.
Experience managing multiple client accounts simultaneously.
Experience with estimating, CRM, ERP, or project management software.
Experience coordinating projects in a manufacturing or production environment.
Experience presenting recommendations, solutions, or business strategies to clients.
Demonstrated ability to identify opportunities for account growth and long-term client success.

Schedule & Compensation:

Full-time position (37+ hours per week)
Monday-Friday schedule
Starting at $28/hour, with higher compensation available based on experience and qualifications.
As experience, client relationships, and account responsibilities grow, this position offers the opportunity to transition into a performance-based compensation structure that rewards account growth and client success.

Training & Travel Requirements:

During the onboarding and training period (typically 4–6 months, depending on individual progress), employees will regularly work from both our Verona and Lake Delton locations.
Training will include scheduled travel to our Lake Delton office multiple days per week to support hands-on learning, mentorship, and collaboration with experienced team members.
Reliable transportation and the ability to commute between locations is required.

Econoprint is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in madison, wi

Customer Service Representative – Commercial Printing

Customer Service Representative - Part-Time - Madison, WI

Customer Service Representative (Multi Branch Support)

Universal Banker

Account Manager/CSR - Personal Lines

Service Advisor

Hotel Guest Service Representative

Route Service Representative - UniFirst

DMV Customer Service Representative - Madison

Customer Service Representative

Customer Service Representative II

Customer Support Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Veterinary Receptionist / Client Service Representative

Bank Teller/Customer Service Representative

Veterinary Receptionist / Customer Service Representative - Deer-Grove Veterinary Clinic

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Morning Hotel Guest Service Representative

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