Top 33 call center representative Jobs in madison wi

Customer Service Representative / Call Center Representative
The Peoples Community Bank —Mazomanie, WI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Madison, WI
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Call Center - Customer Service Agent (On-Site) - Full Time or Part Time
Renuity —Madison, WI
- $17.50 an hour
- Weekends as needed
- No experience needed
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
1d
Temporary Bilingual Customer Support Specialist
The QTI Group —Madison, WI
- From $20 an hour
- Temporary
- Spanish
- Computer literacy
- English
Quick Apply
Customer Technical Support Specialist
JOHNSON HEALTH TECH TRADING INC —Cottage Grove, WI
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Remote Customer Service Representative
Afni, Inc. —Madison, WI
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Call Center Representative (Telecom)
SSM Health —Madison, WI
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
2d
Customer Service Associate
Jaeckle Wholesale Inc —Madison, WI
- $21 - $23 an hour
- Full-time
- Typing
- 2 years
- Entry level
- Paid time off
Quick Apply
9d
Customer Service Representative
Action Plumbing, Heating, AC & Electric —Sun Prairie, WI
- $19 - $24 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Madison, WI
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Telephone Sales Rep - Outbound
FLS Connect —Madison, WI
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- High school diploma or GED
- Typing
- Paid training
- Health savings account
Help Desk Customer Service Representative (LTE - Multiple Vacancies)
State of Wisconsin - Elections Commission —Madison, WI
- $20 - $24 an hour
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
7d
Call Center - Inside Sales Agent (On-Site) - Full Time or Part Time
Renuity —Madison, WI
- $16 an hour
- Weekends as needed
- No experience needed
- Computer skills
- In-person
- Paid parental leave
- Paid holidays
Quick Apply
1d
Digital Service Agent
Heartland Credit Union —Madison, WI
- From $18 an hour
- 8 hour shift
- Hybrid work
- Research
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Service Representative (DeForest, WI)
BeneSys, Inc. —DeForest, WI
- $23.50 an hour
- Full-time
- Bilingual
- Windows
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
8d
Inside Sales Representative
BADGER SPORTING GOODS —Fitchburg, WI
- Full-time
- English
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
10d
IT Support
ATC —Madison, WI
- No weekends
- Mid-level
- Windows
- Continuous improvement
Customer Support Representative
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Word processing
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Support Representative
Lake Ridge Bank —Evansville, WI
- Email
- Research
- Finance
- Organizational skills
Senior Inside Sales Representative
Storm Guard Roofing - Madison —Madison, WI
- $50,000 - $80,000 a year
- Full-time
- Mentoring
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative / Call Center Representative

The Peoples Community Bank
Mazomanie, WI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Computer operation
Financial sales
Computer literacy
Writing skills
High school diploma or GED
Driver's License
Geometry
Problem-solving
Financial product expertise
Organizational skills
Typing
Algebra

Full Job Description

The Peoples Community Bank Position Description

Title: Customer Service Representative / Call Center Representative

Location: Mazomanie

SUMMARY

Performs customer services. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides, and recognizes selling and referral opportunities.

ESSENTIAL DUTIES- CUSTOMER SERVICE REPRESENTATIVE

Proactively prospect for new business.

Actively refers loan, trust, insurance, and brokerage services to appropriate financial institution specialists.

Participates in sales, service and product training meetings.

Represents the financial institution in community affairs and civic organizations.

Processes deposits, withdrawals, transfers and loan payments.

Sells cashier’s checks and money orders.

Cross sells banking products and services.

Assists customers with account maintenance.

Assists customers in the safe deposit box area to access a box.

Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.

Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.

Promotes and explains other financial institution services such as consumer and mortgage loans, IRAs, certificates of deposit, safe deposit/leased boxes, and money orders.

Receives mortgage, consumer loan and other payments and ensures the payments match balances due.

Places holds on accounts for uncollected funds.

Counts, checks and packages coin and currency.

responsible for checking night depository bags and recording proper information on the financial institution’s forms.

ESSENTIAL DUTIES- CALL CENTER REPRESENTATIVE

Receives and fields incoming customer services calls.

Researches and resolves customer inquiries.

Assists customers with electronic banking accounts.

Processes requests and notifies customers of approval or denial via telephone.

Assists CSRs and Personal Bankers as needed in providing customer service.

Provides customer service assistance with routine account maintenance activities and open deposit accounts as necessary.

Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank.

Possess knowledge of different deposit and loan products, overdraft procedures, lending and underwriting procedures, different titling issues, and ATM/debit card procedures. Also should have knowledge of varying rates, fees, regulatory information and funds availability policies

HOURS: 37- 40 hours per week. Monday through Thursday 8:00am-5:00pm. Friday 8:00am-5:30pm. Every other Saturday 9am-12:00pm.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

OTHER JOB REQUIREMENTS:

Regular and predictable attendance.

Ability to travel to other branch offices as needed.

Communicate effectively in writing and verbally with individuals from all levels of the organization.

Effective analytical and problem solving skills.

CONFIDENTIALITY: Treats all information regarding the bank, its customers and employees with complete confidentiality according to all applicable federal and state regulations and generally accepted business practices.

EDUCATION and/or EXPERIENCE: High school diploma or equivalent. Excellent sales, interpersonal, organizational and communication skills. This person must have a good understanding of financial products and services with above average computer and keyboard skills. Lastly, have a successful completion of in-house training program and other approved training program.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one and in small group situations to customers and other employees of the organization

COMPUTER SKILLS: Ability to use current off the shelf information systems for common office functions and ability to use the functional business systems as needed for this position.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, percentages. Ability to apply concepts of basic algebra and geometry.

REASONING: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in narrative, mathematical or diagram form and work with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS: Valid Wisconsin drivers license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle or feel. The employee is occasionally required to stand, reach with hands and arms, stoop, kneel, crouch or crawl; taste or smell.

The employee must frequently lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you willing to work two Saturdays a month from 9am-12pm?

Ability to Commute:

Mazomanie, WI 53560 (Required)

Ability to Relocate:

Mazomanie, WI 53560: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in madison wi

Customer Service Representative / Call Center Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Call Center - Customer Service Agent (On-Site) - Full Time or Part Time

Temporary Bilingual Customer Support Specialist

Customer Technical Support Specialist

Remote Customer Service Representative

Call Center Representative (Telecom)

Customer Service Associate

Customer Service Representative

Inbound Sales Representative (Remote/Central Time)

Telephone Sales Rep - Outbound

Help Desk Customer Service Representative (LTE - Multiple Vacancies)

Call Center - Inside Sales Agent (On-Site) - Full Time or Part Time

Digital Service Agent

Customer Service Representative (DeForest, WI)

Inside Sales Representative

IT Support

Customer Support Representative

Client Support Representative

Senior Inside Sales Representative

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