Top 280 Customer service representative Jobs in Madison Wi

Customer Account Specialist
pc/nametag —Verona, WI
- From $23 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
Quick Apply
6d
Customer Service Representative
Quest Industrial LLC —Middleton, WI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
9h
Customer Service Account Consultant
ACD Distribution, LLC —Middleton, WI
- From $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Call Center - Customer Service Agent (On-Site)
Renuity —Madison, WI
- $17.50 an hour
- Weekends as needed
- No experience needed
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Customer Care Coordinator
Foremost Farms —Madison, WI
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Customer Service Specialist
Momentum Association Management LLC —Madison, WI
- $45,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
Quick Apply
Customer Service Associate
RAE Staffing —Madison, WI
- $24.28 - $29.24 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid training
- Health insurance
Quick Apply
Call Center Representative
UW Credit Union —Madison, WI
- From $20.50 an hour
- Full-time
- US work authorization
- Entry level
- Paid holidays
- Health insurance
7d
Customer Care Representative
Nobel Biocare —Madison, WI
- $21.80 - $26.70 an hour
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Disability insurance
Customer Care Specialist
Pellitteri Waste Systems Inc —Madison, WI
- $24.00 - $24.50 an hour
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Customer Relations Specialist
RAE Staffing —Madison, WI
- $25.64 - $31.54 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health savings account
Quick Apply
Client Coordinator
Maxim Healthcare Services —Madison, WI
- $22 - $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Customer Service Professional
RAE Staffing —Madison, WI
- $24.42 - $29.41 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Paid jury duty
- Health insurance
Quick Apply
10d
Customer Service Representative
Harker Heating & Cooling Inc —Madison, WI
- $25 - $30 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
7d
American Girl Retail Service Support - Seasonal (Remote - WI)
Mattel —McFarland, WI
- Part-time
- Remote
- Computer literacy
- Basic math
- Windows
Quick Apply
13d
Customer Care Representative (Seasonal / Work From Home)
VF Corporation —Madison, WI
- $16.50 an hour
- Full-time
- Remote
- 18 years or older
- Fair chance
- Computer skills
- Work from home
Quick Apply
5d
American Girl Direct Service Associate - Seasonal (Remote - WI)
Mattel —McFarland, WI
- Part-time
- Remote
- Computer literacy
- Basic math
- Windows
Quick Apply
13d
Client Advocate I
CVS Health —Madison, WI
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
6d
Customer Service Representative - Part-Time - Madison, WI
Sub-Zero Group, Inc. —Madison, WI
- Part-time
- Hybrid work
- Background check
- High school diploma or GED
- Bachelor's degree
Quick Apply
Dispute Specialist I
UW Credit Union —Madison, WI
- From $22.88 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid holidays
10d

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Customer Account Specialist

pc/nametag -
Verona, WI

Quick Apply

Job Details

Full-time
From $23 an hour
6 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Happy hour
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Volunteer time off
Life insurance

Qualifications

Computer operation
Managing customer accounts
Customer relationship building
Interpersonal skills
Account maintenance
Managing clients in a customer support role
Attention to detail
Typing
Productivity software
Account management
Solution selling approach
Time management

Full Job Description

Pay starts at $23/hour, and we offer competitive increases based on prior experience and relevant expertise.
No late nights, weekends, or holidays
Flexible Hybrid Work Environment (in office 2 days/week after training)
Generous benefits and fun perks!

Looking for a role where organization, accuracy, and keeping things moving matter every day? You might be a great fit for our team at pc/nametag.

We’re proud to be a 5x recipient of Madison’s “Top Workplaces” Award and part of Avery Products Corporation. That means you get the best of both worlds: the close-knit culture of a 90+ person team, backed by the strength and success of a growing global network.

As a Customer Account Specialist, you will work closely with professional event planners to build trusted relationships and identify products and service solutions that help streamline their work. In this role, you’ll manage a high volume of complex custom orders, coordinate details, and ensure everything moves smoothly from order to production.

Our Customer Account Specialist are customer-focused, detail-oriented, and proactive problem solvers. Success in this role requires strong time management, adaptability, and the ability to confidently manage multiple orders while thriving in a fast-paced, deadline-driven environment.

Your Day as a Customer Account Specialist:

This is a fast-paced role where many customers are preparing for time-sensitive events, so strong organization, calm problem-solving, and attention to detail are essential.

Communicate with customers by phone and email, providing fast, friendly, and knowledgeable support.
Manage multiple complex orders at different stages—from initial quote to production to shipment—while keeping every detail organized.
Process both stock and custom orders with a high level of accuracy and attention to detail.
Balance a high volume of emails with incoming calls while maintaining responsiveness and strong follow-through.
Maintain ongoing communication with customers throughout the order process.
Assess customer needs and deadlines to recommend the right products and service solutions from our extensive product line.
Provide pricing, art proofs, and communicate clear timelines, shipping updates, and order status.
Partner with internal teams to coordinate order details and manage change requests.
Troubleshoot order challenges and last-minute issues while staying calm and solution-focused.

Your Qualifications:

2+ years’ experience managing accounts or processing complex, detail-driven orders, ideally in a contact center or high-volume support environment
Experience identifying customer needs and recommending appropriate product or service solutions (soft sales experience preferred)
Strong attention to detail with a process-oriented mindset
Ability to manage multiple priorities and stay organized in a fast-paced environment
Ability to stay calm and solution-focused when working with customers facing time-sensitive deadlines
Strong problem-solving skills with the ability to research information and troubleshoot issues independently
Professional, friendly communication style (verbal & written) with excellent listening and rapport-building skills
Comfortable working at a computer for the majority of the workday
Proficiency with Microsoft Office and experience using ERP or order-entry systems
Minimum typing speed of 45 WPM
Reliable work ethic and ability to work Monday–Friday, 8-hour shift between 8am–5pm

Who We Are:

At pc/nametag, we believe meaningful connections are created through shared experiences. That’s why we've made it our mission to create a more connected world through innovative, socially conscious products and service offerings. Best known for our customizable identification items like name badges, lanyards, and ribbons, pc/nametag helps business and event professionals deliver unforgettable meetings, conferences, and gatherings that make an impact.

What we offer:

Our employees are our greatest asset. That's not just a catchy phrase—it's the pc/nametag way! We support you by offering tons of opportunities for growth, development, and support. Plus, we’ve also got you covered with full benefits, PTO, and more:

Competitive Pay: Receive compensation commensurate with experience.
Comprehensive Benefits: Includes health, dental, 11 paid holidays, and more.
Amazing 401(k): Save for the future with our 401(k)-match program.
Generous PTO: Enjoy paid time off starting at 16 days per year.
Gainshare Bonus Plan: Celebrate company success with financial bonuses.
Hybrid Environment: Support work/life balance with the flexibility you need.
Growth Opportunities: Support your professional development year-round.

Did we mention we love having fun? Happy hours, team outings, catered lunches, themed dress-up days, and ice cream socials are just a few examples of activities we host to infuse fun into the workweek.

Join the Tag Team!

If you're ready to join a company where you can learn, grow, and celebrate your hard work in a supportive environment, pc/nametag is the place for you. Learn more by visiting our website at pcnametag.com.

Apply online with your resume and indicate Customer Account Specialist in the subject line. We are proud to be an equal opportunity employer and provide a drug-free workplace.

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) 6% Match
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Volunteer time off

Experience:

managing accounts or processing complex orders: 2 years (Preferred)

Ability to Commute:

Verona, WI 53593 (Required)

Work Location: Hybrid remote in Verona, WI 53593

Quick Apply

Refine Your Search

customer service representative jobs in madison wi

Customer Account Specialist

Customer Service Representative

Customer Service Account Consultant

Call Center - Customer Service Agent (On-Site)

Customer Care Coordinator

Customer Service Specialist

Customer Service Associate

Call Center Representative

Customer Care Representative

Customer Care Specialist

Customer Relations Specialist

Client Coordinator

Customer Service Professional

Customer Service Representative

American Girl Retail Service Support - Seasonal (Remote - WI)

Customer Care Representative (Seasonal / Work From Home)

American Girl Direct Service Associate - Seasonal (Remote - WI)

Client Advocate I

Customer Service Representative - Part-Time - Madison, WI

Dispute Specialist I

I want to receive the latest job alert for customer service representative in madison wi

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