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Treatment Coordinator

Center for Oral Maxillofacial Surgery and Dental Implants -
Madison, WI

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
In-person customer service
High school diploma or GED

Full Job Description

Center for Oral Maxillofacial Surgery and Dental Implants
Website: Center for Oral Maxillofacial Surgery and Dental Implants

Treatment Coordinator

Full Time | West Office: 7007 Old Sauk Road Madison, WI 53717 East Office: 5302 Buttonwood Drive Madison, WI 53718| This is an in-office position.

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are growing and seeking a confident, compassionate, and detail-oriented Treatment Coordinator to play a key role in connecting our clinical expertise with an outstanding patient experience. In this position, you’ll serve as a trusted resource for patients—helping them understand their treatment plans, guiding them through financial options, and ensuring every interaction is handled with professionalism and care. If you enjoy building relationships, thrive in a fast-paced environment and want to be part of a high-performing team, we would love for you to join us as we continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities

Updates and maintains patient insurance information.
Maintains doctor schedule to ensure efficient use of the doctor’s time.
Partners with clinical team to ensure excellent patient experience.
Adheres to deadlines and prioritize work against the patient schedule.
Collects payments from patients in an effective and professional manner.
Understands doctor treatment recommendations and develops treatment plans from diagnosis.
Effectively communicates treatment options and associated costs to the patient.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.

Education and Experience

Highschool diploma or equivalent required.
One year of customer service experience required.
Medical or dental experience preferred.

Skills and Abilities

Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Leadership and problem-solving skills.
Effective communication skills.
Ability to work cross functionally with other team members.

What We Offer

Competitive Pay, Bonus potential, and Annual Merit Reviews
Paid Time Off
401k Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Medical (including Virtual Care), Dental and Vision Coverage
Basic and Supplemental Life Insurance
Short & Long-Term Disability
Employee Assistance Program
BLS/CPR Certification
Career Path Advancement to Clinical or Management positions
National Discount and Rewards Marketplace

Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

Know your Right to Work

Quick Apply

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