Top 22 Itsm Jobs in Maine

IT Operations & Infrastructure Administrator
STARC Systems Inc —Brunswick, ME
- $80,000 - $90,000 a year
- 5 years
- Office
- Continuous improvement
- Health savings account
- AD&D insurance
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3d
Technical Support Specialist I - Bar Harbor
The Jackson Laboratory —Bar Harbor, ME
- $25.34 - $36.75 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
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11d
ITS Project Manager
University of New England —Portland, ME
- $90,000 - $95,000 a year
- Online Application
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Dental insurance
Director of Information Technology
Maine State Housing Authority —Augusta, ME
- $110,456 a year
- Multiple hires
- Computer science
- Computer Science
- Writing skills
- Disability insurance
- Dental insurance
ServiceNow Principal Domain Architect - Remote
Sentara Hospitals —Bangor, ME
- $106,080.00 - $176,820.80 a year
- Overtime
- Remote
- Management
- Senior level
- AI
- 403(b) matching
- Paid parental leave
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IT DIVISION MANAGER
City of Portland, Maine —Portland, ME
- $99,111 - $111,567 a year
- Google Workspace
- Office
- 3 years
- Wellness program
- Paid holidays
14d
ServiceNow Virtual Agent / Now Assist / Integration Hub Developer / Consultant - Remote USA / Canada
Platform 6 Ltd —United States
- $90,000 - $100,000 a year
- Full-time
- Remote
- Senior level
- Communication skills
- 401(k)
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ITS Project Manager
University of New England —Portland, ME
This role partners with business owners, functional stakeholders, technical teams, and vendors to define scope, develop and manage integrated project plans,…
$90,000 - $95,000 a year
ServiceNow Principal Domain Architect - Remote
Sentara Hospitals —Bangor, ME
Domain architects create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for…
$106,080.00 - $176,820.80 a year
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
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IT Operations & Infrastructure Administrator

STARC Systems Inc
Brunswick, ME

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Job Details

$80,000 - $90,000 a year
3 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Endpoint Security
Mobile device support
Wireless networking
Cloud service support
Wireless communication system operation
Productivity software support
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Collaborative technology platforms
Network security appliance implementation
Productivity software
VPN management
Network infrastructure management
Desktop administration
Video conferencing systems operation
IT department experience

Full Job Description

Description:

The IT Operations & Infrastructure Administrator is responsible for delivering exceptional technical support while helping manage and maintain the organization’s technology infrastructure. This role serves as a key member of the IT team, providing hands-on support to end users while administering Microsoft 365, networking, endpoint management, collaboration technologies, and cybersecurity solutions.

The successful candidate will be a versatile IT professional who enjoys solving user issues, improving technology processes, and ensuring the reliability, security, and performance of the company’s IT environment. This position works closely with employees across all departments and plays an important role in supporting business operations, manufacturing activities, and strategic technology initiatives.

Essential Duties and Responsibilities:

Provide technical support for employees across office, manufacturing, and remote user environments. Administer and support the full Microsoft 365 enterprise ecosystem, including its core productivity, identity, device management, security, compliance, collaboration, AI, and remote support capabilities.
Configure, deploy, and maintain laptops, desktops, mobile devices, printers, and peripheral equipment.
Support and maintain Meraki network infrastructure including switches, wireless access points, security appliances, and VPN connectivity.
Assist with administration and monitoring of Fortinet firewall and network security solutions.
Support conference room and collaboration technologies including Microsoft Teams Rooms, Meeting Owl devices, displays, cameras, and audio systems.
Manage user onboarding, offboarding, account provisioning, licensing, and access management.
Monitor system health, respond to alerts, and assist with infrastructure maintenance and upgrades.
Support endpoint security, vulnerability remediation, multifactor authentication, and other cybersecurity initiatives.
Maintain accurate documentation of systems, processes, and technical procedures.
Participate in technology projects, system implementations, and continuous improvement initiatives.
Work with vendors and service providers to troubleshoot issues and coordinate support activities.
Support and model STARC Systems’ values and mission.
Perform other related duties as assigned to support business needs.
This position requires working onsite five days a week.

Requirements:

Qualifications:

5+ years of experience in IT support, systems administration, or infrastructure support.
Strong experience with Microsoft 365 administration and support.
Experience supporting enterprise networking technologies, preferably Meraki.
Experience with firewall administration, preferably Fortinet.
Familiarity with endpoint management solutions such as Intune, NinjaOne, or similar platforms.
Experience supporting conference room and collaboration technologies.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs, and wireless networking.
Strong troubleshooting, communication, and customer service skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications:

Associate or bachelor’s degree in IT, experience in a manufacturing environment, or 5-10 years in an enterprise level support role.
Microsoft, Cisco Meraki, Fortinet, CompTIA, or related certifications.
Exposure to cybersecurity tools and best practices.
Experience with IT service management platforms and ticketing systems.

Values and Traits:

Independent thinker who embraces new ideas and pushes boundaries.
Strong alignment with STARC’s core values: Team Aligned, Safety Focused, Committed, Innovative & Growth Oriented.
Strong critical thinking and problem-solving skills to evaluate challenges and implement practical solutions.
Goal-oriented, focused on creating great products and driving company growth.
Superior communication skills—visual, written, and oral—capable of inspiring teams and articulating clear strategies.
Perspective-driven, balancing business, customer, and employee goals while fostering a positive, inspiring work environment.

Summary Pay Range: $80,000 - $90,000

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at STARC Systems.

Benefits and Work Schedule:

STARC Systems offers a competitive benefits package designed to support employees and their families. The benefits listed below are intended to provide a general summary and are not intended to be a complete list of all benefits, programs, eligibility requirements, plan terms, conditions, or limitations.

Medical insurance plan options
Health Savings Account and Flexible Spending Account options
Employer HSA contribution for eligible employees enrolled in an HSA-compatible plan
Dental insurance
Vision insurance
Basic life and AD&D insurance
Voluntary life and AD&D insurance options
Short-term and long-term disability insurance
Voluntary accident, critical illness, and hospital indemnity insurance options
Employee Assistance Program resources
Virtual care resources
Paid time off and company holidays
401(k) retirement plan

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to high. The employee must occasionally lift and/or move up to 40 pounds.

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itsm jobs in maine

IT Operations & Infrastructure Administrator

Technical Support Specialist I - Bar Harbor

ITS Project Manager

Director of Information Technology

ServiceNow Principal Domain Architect - Remote

IT DIVISION MANAGER

ServiceNow Virtual Agent / Now Assist / Integration Hub Developer / Consultant - Remote USA / Canada

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