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People Ops Specialist

Findhelp -
Austin, TX

Quick Apply

Job Details

Full-time

Benefits

Paid training
Paid parental leave
Paid holidays
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Volunteer time off
Food provided

Qualifications

Performance management
Administrative experience
Cross-functional collaboration
Negotiation

Full Job Description

We’re changing the way people connect to social care.

At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.

As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.

About the role

The People Ops team is responsible for driving business results that help the company achieve its mission through a focus on optimizing the employee experience and developing talent management strategies. The People Ops structure includes areas that focus on talent acquisition and management, employee onboarding and development, workplace culture and employer branding, employee benefits and compensation, compliance with federal, state and local labor laws, and employee offboarding.

The People Ops Specialist is highly skilled in communication and administration. This role handles written and verbal employee queries with the utmost confidentiality. Responsibilities may also include but are not limited to partnering with the Payroll team, managing HRIS data and reporting, organizing new hire training sessions and events, assisting with the annual open enrollment process, and processing employee separations.

The People Ops Specialist must be able to deal with a variety of personalities and keep calm in tense situations - they should be approachable, fair, and have good multitasking abilities. Maintain an innate curiosity and a strong drive for continuous learning and professional growth.

What you'll do

Supports new employees by providing orientation, reviewing company policies, gathering new hire logistics, explaining benefit programs, and obtaining signatures for documents.
Processes employee changes in HRIS and Jira (job titles, comp changes, promotions, org/department structure, terminations, etc) and provides data to VP of People Ops.
Oversees employee benefits, FMLA, and ADA accommodations and compliance.
Communicates with benefit brokers, healthcare vendors and other external parties.
Updates company policies and ensures compliance with federal and state law.
Corresponds to employee inquiries in a timely manner, often as the first point of contact.
Maintains internal records, which may include preparing, issuing and filing company documentation (e.g. ACA filings, nondiscrimination testing, etc.).
Facilitates People Ops weekly team meetings.

Qualifications

Minimum 3 years of experience in HR administrative role
Knowledge of multiple human resource disciplines including organizational change, employee relations, diversity, performance management, leave of absence administration
Flexibility, availability and ability to interact with employees at all levels
Strong collaboration, interpersonal and negotiation skills
Excellent verbal and written communication skills
Self-directed and motivated
System-savvy (we use G-Suite, Rippling and Jira regularly)

We value being together : We believe being together enables stronger relationships, collaboration, and culture.

This position is in office and candidates must be located in Austin, Texas.

Perks at Findhelp

401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

Culture Committee
Leadership Development Training
Paid Volunteering Time

Quick Apply

Refine Your Search

human resources jobs in manor, tx

People Ops Specialist

HR Leave Administrator

Employee Relations Specialist

DISTRICT SPECIALIST-HR

Associate Talent Business Partner

FMLA Specialist

HR Specialist Pool

Sr HR Generalist II

HRIS Time Administrator - REMOTE

HR Generalist

HR Business Partner, SR

Benefits Coordinator

Human Resources Coordinator

HR Generalist

Senior HR Partner

People Ops Specialist

Employee Relations Partner, Extended Workforce Investigations (Fixed Term)

Recruiting and HR Coordinator

People Operations Manager

People Business Partner

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