Top 6 Help desk technician Jobs in Manteca, Ca

Help Desk Technician I
Xobee Networks LLC —Manteca, CA
- $22 - $28 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d
Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Manteca, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Technician
AMERICAN ADVANCED MANAGEMENT —Modesto, CA
- Overtime
- Computer Science
- Hospital
- Basic math
14d
Performance Sales and Customer Service Associate
JH Motorsports —Lathrop, CA
- Multiple hires
- Dealership
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Barbecue Service Technician
AGSIX ENTERPRISES INCORPORATED —Modesto, CA
- $2,000 - $4,000 a month
- Full-time
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Manteca, CA
Valid driver's license and reliable transportation. Responsibilities • Provide onsite and remote technical support for end users.
$35 - $50 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
6d

Show more jobs in cities nearby

I want to receive the latest job alert for help desk technician in manteca, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk technician jobs near manteca, ca

Customer Service Representative jobs in Lathrop, CA

Helpdesk Technician jobs in Manteca, CA

IT Technician jobs in Modesto, CA

Service Technician jobs in Modesto, CA

Desktop Support Technician jobs in King Of Prussia, PA

Desktop Support Technician jobs in Portland, OR

Desktop Support jobs in Tampa, FL

Data Center Technician jobs in Abilene, TX

Pharmacy Technician jobs in Idaho

Desktop Support Technician jobs in Fairfax, VA

Desktop Support Technician jobs in Campbell, CA

Customer Service Representative jobs in Kissimmee, FL

Customer Service Representative jobs in San Jose, CA

Customer Service Representative jobs in Pocatello, ID

Customer Service Representative jobs in Concord, NC

Work From Home Customer Service jobs in Pittsburgh, PA

Child Protective Service jobs in Georgia

Sales Representative Base Salary Plus Commission jobs in Tampa, FL

Helpdesk Technician jobs in Allenwood, PA

Oil Burner Technician jobs in Massachusetts

Help Desk Technician I

Xobee Networks LLC
Manteca, CA

Quick Apply

Job Details

Full-time
$22 - $28 an hour
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Equipment troubleshooting
Public Cloud
Windows
Driver's License
IT monitoring tools
Computer hardware
Hardware support
Networking equipment (troubleshooting support)
Data backup
IP networking
Network monitoring tools
Active Directory management

Full Job Description

Would you like to join one of the fastest growing MSPs in the Nation?

Xobee Networks is on a mission to transform IT support, and we are growing fast! With thousands of clients across California and the United States, we’re seeking a driven and tech-savvy Help Desk Technician in the Tracy, Lathrop, and Manteca areas to join our elite team of IT professionals.

At Xobee, you won’t just have a job - you’ll be part of a dynamic, forward-thinking company where innovation and growth are at the core of everything we do.

What we offer:

Competitive pay
Lucrative commissions
Comprehensive benefits package
A collaborative and energetic work environment

If you're passionate about technology, thrive in fast-paced environments, and love solving real-world problems, we want to hear from you!

POSITION OVERVIEW:

The Help Desk Technician I is responsible for providing exceptional customer service and technical support to Xobee’s clients and vendors, and has proven experience troubleshooting problems ranging from server, network, and PC issues. Tier I acts as the first primary support representative in logging and responding to customer service requests, as well as manages calls and tickets delegated by dispatch. The Help Desk Technician I is highly motivated with the desire and drive to learn quickly. Candidates enjoy working in a fast-paced environment, with the ability to work independently or with a team.

This position requires work during normal business hours (M-F 8am-5pm), however, operational needs may require additional time outside normal business hours.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The following is a list of essential job functions and responsibilities for the Help Desk Technician I. Other duties and responsibilities may be added as needed, or modified from time to time.

Diagnose and resolve support tickets that come in via phone, email or chat.
Clearly communicate with clients in a professional and timely manner to keep them informed about the progress of their service requests and incidents.
Collaborate with internal team members regarding resolutions to various client issues.
Utilize experience and knowledge to assess issues and provide solutions.
Take ownership of tickets and client interactions.
Assist with responding to alerts and tickets from various monitoring systems.
Document resolutions and update procedures that may be outdated.
Report critical incidents or problems that become too complex for self-resolution.
Escalate issues to Tier II when necessary.

REQUIRED SKILLS AND EXPERIENCE:

Minimum of 12 months experience administering/supporting the following:

Small business LAN troubleshooting
Microsoft365/Azure Active Directory
Microsoft Windows Server 2012 and above
Help desk or relevant customer service skills
Experience with PSA and RMM tools
Fundamental understanding of DNS, DHCP, and TCP/IP
Knowledge of backup technologies
Knowledge of security practices and policies

Preferred Skills and Experience:

Strong MSP or similar work experience
Associate or Bachelor’s degree in a computer related field required. Relevant and significant industry experience may provide as a substitute for education
Any Microsoft, Cisco, Security+ or other certifications is a plus
Sophos software and hardware
ITGlue
Experience with ConnectWise Automate/Control is a plus
Veeam Backup and Replication
VMware
RDS environments
Cisco/DUO

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities.

Possess the mobility to work in a standard office setting which will require regular sitting, standing, kneeling, squatting, walking and reaching.
Ability to use your hands, fingers, arms, and legs to use standard office equipment and various technical equipment.
Ability to lift up to 25 pounds.
Ability to speak clearly and articulately in person and over the phone, and be able to read materials either printed or on a computer screen of various sizes and fonts.
Possess a valid driver’s license and have the ability to drive your own vehicle.
Must have the physical, emotional, and mental ability to manage stress and maintain attention to detail and accuracy despite interruptions.

COMPENSATION:

This is a non-exempt positon. Actual compensation will be based on factors such as experience, skills, knowledge, and other position related factors.

EQUAL EMPLOYMENT OPPORTUNITY

Xobee Networks provides equal employment opportunites to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteren status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Manteca, CA 95337

Quick Apply

Refine Your Search

help desk technician jobs in manteca, ca

Help Desk Technician I

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

IT Technician

Performance Sales and Customer Service Associate

Barbecue Service Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk technician in manteca, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected