Top 10 Assistant hotel Jobs in Marina, Ca

Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply
Front Desk Receptionist
Best Western Marina State Beach —Marina, CA
- $16.90 - $17.50 an hour
- Part-time
- Hospitality
- Spanish
- Microsoft Excel
- Paid time off
- Employee discount
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1d
Front Desk Receptionist
Surestay Best Western —Seaside, CA
- $17.25 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Paid time off
- On-the-job training
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1d
Server Assistant
The Hongkong and Shanghai Hotels, Limited —Carmel-by-the-Sea, CA
- $17.65 an hour
- Weekends as needed
- ServSafe
- Hotel
- Guest services
- Health insurance
- Employee discount
Assistant General Manager
APTOS HOTEL MANAGEMENT LLC —Aptos, CA
- $80,000 - $95,000 a year
- Mid-level
- Hotel
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Food & Beverage Manager, Monterey Plaza Hotel & Spa
Monterey Plaza Hotel & Spa —Monterey, CA
- $70,304 a year
- Weekends as needed
- Bar
- CPR Certification
- Ability to walk for extended periods
Quick Apply
Assistant Director of Engineering
The Hongkong and Shanghai Hotels, Limited —Carmel-by-the-Sea, CA
- $90,000 - $100,000 a year
- Mid-level
- Driver's License
- Construction experience
- Health insurance
- Employee discount
Front Office Manager
La Bahia Hotel and Spa —Santa Cruz, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Conflict management
- US work authorization
- Paid jury duty
- Health savings account
Quick Apply
1d
Assistant Director of Finance
Kimpton Hotels & Restaurants —Pacific Grove, CA
- $83,000 - $85,000 a year
- Microsoft Outlook
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Major Accountancy Group —Monterey, CA
Answer phones and route calls appropriately. Phone calls and emails are handled professionally. This is not just a receptionist position.
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Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. -all hotel features/services, hours of operation.-…
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Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently.
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Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton…
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Front Desk Receptionist

Best Western Pacific Grove
Pacific Grove, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
English
Microsoft Office
Conflict management
QuickBooks
Productivity software
Phone etiquette
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Front Desk Representative ( Full time) – Pacific Grove, CA Hotel

HIGHER PAY RANGE IS FOR EXPERIENCED HOTEL APPLICANTS ONLY!

Front Desk Agent Pacific Grove Hotel

Unique hotel nestled in the hidden gem of Pacific Grove is seeking a front desk representative to add to our team! Our ideal candidate will possess good interpersonal skills, be resourceful in finding solutions, independent, and responsible. We strive to offer a quaint and peaceful environment for both our guest and employees. This is a full time position. preferred.

SUMMARY: The Front Desk Representative is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. They will be the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
-all hotel features/services, hours of operation.- all room types, numbers, layout, decor, appointments and location.-all room rates, special packages and promotions.-daily house count and expected arrivals/departures.-room availability status for any given day.-scheduled in-house group activities, locations and times.-all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

JOB REQUIREMENTS:

Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Must be a United States citizen or possess a valid work permit

This job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Work Location: In person

Quick Apply

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assistant hotel jobs in marina, ca

Front Desk Receptionist

Front Desk Receptionist

Front Desk Receptionist

Server Assistant

Assistant General Manager

Assistant Food & Beverage Manager, Monterey Plaza Hotel & Spa

Assistant Director of Engineering

Front Office Manager

Assistant Director of Finance

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