Top 11 Help desk support Jobs in Martinsville Va

Data Analyst
Carter Bank and Trust —Martinsville, VA
- Full-time
- Customer service
- Research
- Mid-level

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Data Analyst

Carter Bank and Trust -
Martinsville, VA

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Job Details

Full-time

Qualifications

Performance dashboard reports
Data model design
Confidential information handling
Data visualization software proficiency
Data analysis reporting
Data modeling projects
Customer service
Business intelligence report generation
Technical report writing
Schema design
SQL
Data Architecture Design (Architecture design skills)
Productivity software
Query management
Cross-functional collaboration
Data visualization projects
Segmentation analysis
Data analysis software

Full Job Description

Job Description:

SUMMARY:
Responsible for developing analytical capabilities and models to respond to the information needs of Carter Bank & Trust’s business units. This role will provide greater insight into Carter Bank & Trust’s customer, profitability, marketing efforts, probability, and risk management. Key duties for this role will be to help design and build the data infrastructure necessary to support the implementation of Fiserv iVue (IBM Cognos) in conjunction with the implementation of a new core – Fiserv DNA; as well as responsibility for systems administration, data architecture, reporting design & execution, and data controls. We need someone who is extremely intellectually curious and has a proven ability to manage large data sets and help build advanced analytical solutions in an operations environment. This position requires working collaboratively amongst other team members and across the broader organization. A big part of the role is to be able to ask open-ended questions, identify issues, explore new ideas, and choose appropriate techniques for solving a given problem. Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements

ESSENTIAL JOB FUNCTIONS:

Establish and maintain foundational data
Design and build the data infrastructure necessary to support the implementation of Fiserv iVue in conjunction with the implementation of a new core – Fiserv DNA
Responsibility for systems administration, data architecture, reporting design & execution, and data controls.
Maintain and manage reporting platforms, ensuring reports are developed and distributed on time
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities

JOB REQUIREMENTS:

Bachelor’s degree or equivalence required
Must have at least 3-5 years of database experience with advanced SAS and SQL skills; experience researching and manipulating complex and large data sets
Extensive experience building superior analytical and reporting tools and dashboards using data visualization, such as Tableau or Qlikview
Analytical thinker with superior data analysis skills; synthesizing information across multiple platforms, systems, and organizations
Proven working experience as a data analyst or business data analyst
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings

KNOWLEDGE/SKILLS REQUIRED:

Excellent customer service skills
Strong communication skills, both verbal and written
High level of attention to detail, with strong problem solving & organizational skills
Must be able to operate in a self-directed manner with little direction; must have a strong desire to take the initiative to deliver superior results
Must have a high degree of attention to detail, specifically in ensuring all reports and underlying data are accurate
Ability to perform effectively in fast-paced environment
Working Knowledge of Microsoft Office, especially Excel
Complete all required compliance training by established deadlines
Ability to maintain confidentiality

PHYSICAL AND MENTAL QUALIFICATIONS:

Occasional standing, walking, bending and stooping required
Must be able to sit at a desk for long periods of time and use a computer

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Data Analyst

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