Top 1817 Western, ma office clerk Jobs in Massachusetts

Team Lead
E-ZPass MA/TransCore —Natick, MA
- $19 an hour
- Temporary
- Mid-level
- Office
- High school diploma or GED
Quick Apply
3d
Medical Records Clerk - Part Time
Cambridge Eating Disorder Center —Cambridge, MA
- $17 - $18 an hour
- Part-time
- Microsoft Excel
- Office
- High school diploma or GED
- 401(k)
Quick Apply
7d
Research Scientist
Yoh, A Day & Zimmermann Company —Waltham, MA
- $40 - $45 an hour
- 8 hour shift
- Mid-level
- 3 years
- Master's degree
- Health savings account
- Disability insurance
Quick Apply
26-27 - Head Clerk 2
Somerville Public Schools —Somerville, MA
- $72,122 - $79,206 a year
- Full-time
- 5 years
- Office
- Microsoft Office
Vital Records Clerk
City of Springfield, MA —Springfield, MA
- $55,420.56 a year
- Full-time
- Surgery
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Part-Time Senior Scientist – Cell Biology
Aphios Corporation —Reading, MA
- Part-time
- Addiction Medicine
- Doctor of Philosophy
- Senior level
2d
Principal Clerk
City of Somerville —Somerville, MA
- $1,115.31 a week
- Full-time
- Word processing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
ASSISTANT TOWN CLERK
Town of Norton —Norton, MA
- $25.62 - $32.13 an hour
- Full-time
- Computer literacy
- Writing skills
- Research
- Health savings account
- Health insurance
Quick Apply
8d
Office Clerk and Receptionist
CJ's Towing Unlimited —Indian Orchard, MA
- $18 - $25 an hour
- Full-time
- In person
- Customer service
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
26-27 Senior Clerk 1 - Floater
Somerville Public Schools —Somerville, MA
- $39,125 - $48,570 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Legal Administrative Clerk
Ropes & Gray —Boston, MA
- $48,100 - $69,850 a year
- Hybrid work
- Microsoft Excel
- Mid-level
- Administrative experience
- Health insurance
- Opportunities for advancement
26-27 Senior Clerk 1
Somerville Public Schools —Somerville, MA
- $39,125 - $48,570 a year
- Full-time
- Computer literacy
- Research
- Mid-level
Docketing Clerk
Harris Beach Murtha —Boston, MA
- $24.04 - $36.06 an hour
- Overtime
- Hybrid work
- Research
- Mid-level
- 3 years
Research Assistant I
Boston Children's Hospital —Boston, MA
- $44,657.60 - $69,773.60 a year
- Full-time
- Surgery
- Bachelor of Science
- English
26-27 Senior Clerk 2 - CTE
Somerville Public Schools —Somerville, MA
- $50,136 - $66,719 a year
- Full-time
- Computer literacy
- Research
- Mid-level
10d
Western, MA Office Clerk
BALISE MOTOR SALES COMPANY —Springfield, MA
- $18 - $28 an hour
- Microsoft Word
- Microsoft Excel
- Office
- Disability insurance
- Health insurance
Quick Apply
Western, MA Registry Specialist
BALISE MOTOR SALES COMPANY —Springfield, MA
- $18 - $28 an hour
- Microsoft Word
- Microsoft Excel
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Front Desk Data Entry Specialist
Norbeck Technologies Inc —Hanscom AFB, MA
- $23.58 - $25.00 an hour
- Full-time
- Background check
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Clerk V - Admissions and Recruitment - Bristol Community College
Bristol Community College —Fall River, MA
- $54,868.58 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Research Associate / Senior Research Associate, In Vitro Pharmacology
Manifold Bio —Boston, MA
- $70,000 - $108,000 a year
- Mid-level
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance

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Team Lead

E-ZPass MA/TransCore -
Natick, MA

Quick Apply

Job Details

Temporary | Full-time | Contract
$19 an hour
3 days ago

Qualifications

Internal controls
Team supervision
Phone communication
Employee relationship building
High school diploma or GED
Staff training
Leadership
Client interaction via phone calls
Customer data entry

Full Job Description

This role is on-site at the Natick E-ZPass Center located at the Natick Service Plaza (on I-90 East).

Job Summary: Under the direction of the Customer Care Supervisor and the Associate Supervisor, the Customer Care Team Lead is the primary customer interface for the E-ZPass MA & PAY BY PLATE program. The Team Lead will open new accounts, make payments, update account information, test and replace transponders, and respond to customer requests. This responsibility includes ensuring E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT’s standards of performance. The Team Lead will assist in maintaining a positive and productive work environment, in cashing out clerks, and in opening and closing the office. The Team Lead, in conjunction with the Associate Supervisor is responsible for ensuring staff understands and follows established procedures, that the assets of MassDOT are properly controlled and safeguarded, and to communicate to the Associate Supervisor staff performance issues. The Team Lead will assist in handling escalated customer issues, assist with reports, training of staff, and with the auditing process.

Available to work 40 hours per week with shifts between the hours of Monday-Friday 6:45am-7:15pm and alternating Saturdays from 8:45am-1:15pm.
Act as a role model for staff
Maintain exceptional level of customer service and handle escalated customer issues in the absence of the Associate Supervisor
Contribute to the training of satellite office staff to ensure they understand and follow procedures
Ensure the Service Center is clean, organized, and all equipment is functioning properly
Ensure timely communication of essential information to Associate Supervisor and to
Assist in creating a positive work environment that fosters a healthy team relationship
Responsible for understanding, monitoring, and meeting daily, weekly, monthly performance metrics and standards applicable to the Customer Care department, informing Customer
Assist with auditing and required TransCore reports (e.g., Daily Walk-in report, Open Pending, QLess, Metric 36) as needed
Process applications for walk-in customers
Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests
Ensure daily cash outs are completed accurately
Meet MassDOT standards and ensure the assets of MassDOT are properly controlled and safeguarded
Assist in opening and closing the office
Assist at other E-ZPass MA offices as needed
Perform other duties as directed by TransCore management and supervisory staff

Additional Duties that May be Required:

Assist in manning live sign-ups
Work at other E-ZPass MA facilities

Required Skills:

1-2 years customer service experience, preferably in a leadership position
Flexibility in scheduling
Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem- solving skills
Adapt quickly, efficiently, and positively to various projects assigned
Works well in a fast-paced, multi-task environment
Must remain professional under every circumstance with customers and staff members
Oversee and maintain proper internal controls for monetary transactions
Must maintain an excellent attendance record

Education: High School Diploma or equivalent, preferred

TransCore is an Equal Opportunity Employer – EEO/AA/M/F/Vet/Disability

Job Types: Full-time, Contract, Temporary

Pay: $19.00 per hour

Application Question(s):

What is your desired salary?

Work Location: In person

Quick Apply

Refine Your Search

western, ma office clerk jobs in massachusetts

Team Lead

Medical Records Clerk - Part Time

Research Scientist

26-27 - Head Clerk 2

Vital Records Clerk

Part-Time Senior Scientist – Cell Biology

Principal Clerk

ASSISTANT TOWN CLERK

Office Clerk and Receptionist

26-27 Senior Clerk 1 - Floater

Legal Administrative Clerk

26-27 Senior Clerk 1

Docketing Clerk

Research Assistant I

26-27 Senior Clerk 2 - CTE

Western, MA Office Clerk

Western, MA Registry Specialist

Front Desk Data Entry Specialist

Clerk V - Admissions and Recruitment - Bristol Community College

Research Associate / Senior Research Associate, In Vitro Pharmacology

I want to receive the latest job alert for western, ma office clerk in massachusetts

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