Top 20 Reservation agent Jobs in Massillon, Oh

Guest Service Agent
Embassy Suites Akron Canton Airport —North Canton, OH
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Employee assistance program
Quick Apply
Guest Service Agent
Fairfield Inn and Suites Canton South —Canton, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
4d
Airport Ramp/Customer Service Supervisor FT - CAK
Unifi Aviation, LLC —North Canton, OH
- $19 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
9h
Hotel/ Front Desk Agent
Glenmoor Country Club —Canton, OH
- $14 - $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Passenger Service Supervisor (CAK, Ohio)
Choice Aviation Service Inc —Canton, OH
- $21 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Ramp Agent
AVFLIGHT CORPORATION —Canton, OH
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Front Desk 2p-10p
Fairfield Inn & Suites —Canton, OH
- From $15 an hour
- 8 hour shift
- Hotel
- In-person
- Ability to stand for extended periods
- Employee discount
Quick Apply
Front Desk Agent
Hampton Inn & Suites Canton —Canton, OH
- From $13.50 an hour
- Part-time
- Hotel
- Conflict management
- Computer skills
- Employee discount
Quick Apply
Front Desk Agent
Cambria Suites Akron/Canton Airport —Akron, OH
- $13 - $16 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
7d
Front Desk Agent/Night Audit
Holiday Inn Canton —Canton, OH
- $15 an hour
- Weekends as needed
- Hotel
- Organizational skills
- In-person
Quick Apply
4d
reservation manager-2
U-Haul —Akron, OH
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Front Desk Receptionist
Courtyard by Marriott Akron Fairlawn —Akron, OH
- $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
DCHM COMFORT SUITES HARTVILLE —Hartville, OH
- From $13.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
7d
Front Desk Associate
Best Western Dutch Vallley Inn —New Philadelphia, OH
- $12.00 - $12.25 an hour
- Part-time
- Bilingual
- Writing skills
- Hotel
Quick Apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

Leasing Agent
Paths Building Services LLC —Canton, OH
Answers incoming phone calls and handles each call accordingly. Minimum of 1-2 years' experience in the field of leasing, including experience with affordable…
Quick Apply
7d
Guest Service Agent
Embassy Suites Akron Canton Airport —North Canton, OH
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates…
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Government Travel Consultant
ADTRAV Travel Management —Columbus, OH
Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries.
$24 - $26 an hour
Quick Apply
8d
Enrollment Agent I
IDEMIA —Columbus, OH
Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Must be a US citizen.
$17.75 - $24.13 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for reservation agent in massillon, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservation agent jobs near massillon, oh

Front Desk Agent jobs in Canton, OH

Passenger Service Agent jobs in Canton, OH

Front Desk Receptionist jobs in Akron, OH

Customer Service Supervisor jobs in Connecticut

Customer Service Supervisor jobs in Cherry Hill, NJ

Customer Service jobs in Saint Cloud, FL

Maintenance Supervisor jobs in Chicago, IL

Customer Service Supervisor jobs in Round Rock, TX

Customer Service Supervisor jobs in Kansas City, MO

Work From Home Customer Service jobs in Pittsburgh, PA

Reservations Manager jobs in West Laurel, MD

Reservations Manager jobs in New Britain, CT

Live Onsite Property Manager jobs in California

Operations Manager jobs in Peoria, IL

Reservations Manager jobs in Maui, HI

Front Desk Agent jobs in Poulsbo, WA

Front Desk Agent jobs in Rosharon, TX

Front Desk Agent jobs in San Juan Capistrano, CA

Front Desk Receptionist jobs in Brooklyn, NY

Front Desk Agent jobs in Tamuning, GU

Guest Service Agent

Embassy Suites Akron Canton Airport -
North Canton, OH

Quick Apply

Job Details

Part-time

Benefits

Paid jury duty
Employee assistance program
Bereavement leave

Qualifications

Customer communication

Full Job Description

Join Our Team at the Embassy Suites by HIlton Akron Canton Airport!

The Embassy Suites by Hilton Akron Canton Airport is seeking a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent.

About Us:
Join Our Award-Winning Team at Embassy Suites Akron Canton Airport!
Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We are proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits.
.
Why This Role?
Working as a Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk at the Embassy Suites by Hilton Akron Canton Airport offers a rewarding opportunity to be part of a dynamic hospitality team. The Part-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.

What’s In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Key Responsibilities for the Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:

Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Part-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent:

Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
Strong verbal and written communication skills are essential for interacting with guests and team members professionally and clearly.
Experience handling guest complaints or resolving conflicts calmly and effectively is an asset.
Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
While entry-level roles may not require prior hotel experience, familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
A high school diploma or equivalent
Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:
https://www.hilton.com/en/locations/usa/ohio/akron/embassy-suites/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

Join us in shaping the future of hospitality in Akron, Canton, Ohi.o Apply today!

Quick Apply

Refine Your Search

reservation agent jobs in massillon, oh

Guest Service Agent

Guest Service Agent

Airport Ramp/Customer Service Supervisor FT - CAK

Hotel/ Front Desk Agent

Passenger Service Supervisor (CAK, Ohio)

Ramp Agent

Front Desk 2p-10p

Front Desk Agent

Front Desk Agent

Front Desk Agent/Night Audit

reservation manager-2

Front Desk Receptionist

Front Desk Agent

Front Desk Associate

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for reservation agent in massillon, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected