Top 39 Patient care representative Jobs in Matthews, Nc

Patient Representative (Front Desk)- Matthews
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Matthews, NC
- Monday to Friday
- Clean driving record
- High school diploma or GED
- Clinic
Patient Service Representative I Hospital
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
Patient Service Representative I Hospital Part Time 4:30P-1:00A
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Computer literacy
- BLS Certification
- Paid parental leave
- Disability insurance
1d
Patient Representative (Front Desk)- South Park
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Monday to Friday
- 3 years
- High school diploma or GED
- Clinic
Patient Service Representative 11P-730A
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- Paid parental leave
- Disability insurance
1d
Patient Service Representative I Hospital PT
Atrium Health —Charlotte, NC
- Part-time
- Hospital
- Ability to walk for extended periods
- Medical office experience
- Paid parental leave
- Disability insurance
1d
Patient Service Representative - Floater
SURGICAL SPECIALISTS OF CHARLOTTE —Charlotte, NC
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE
CCS —Charlotte, NC
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Registrar - Atrium Health Patient Access PT 2nd Shift 14:45- 23:15
Atrium Health —Charlotte, NC
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
- Paid parental leave
- Disability insurance
5d
Patient Access Representative II
Conifer Revenue Cycle Solutions —Rock Hill, SC
- Full-time
- Medical office experience
- Mid-level
- Administrative experience
Patient Representative (Front Desk)- Huntersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Huntersville, NC
- Monday to Friday
- 3 years
- High school diploma or GED
- Clinic
Licensed Insurance Customer Service Representative- Remote (License Required)
Teleperformance —North Carolina
- $21.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Quick Apply
5d
Bilingual Spanish Customer Service Representative
Insperity —Charlotte, NC
- Spanish
- Microsoft Outlook
- English
- Disability insurance
- Health insurance
Part-Time Patient Representative - Concord (24 hours weekly)
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Concord, NC
- Part-time
- 3 years
- High school diploma or GED
- Clinic
Patient Care Representative
Valleygate Holdings LLC —Charlotte, NC
- Full-time
- Spanish
- English
- Administrative experience
Quick Apply
Customer Care Representative II
Quest Diagnostics —Charlotte, NC
- From $17.20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Monroe, NC
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Patient Representative
Cabarrus Rowan Community Health Centers —Charlotte, NC
- Weekends as needed
- Computer literacy
- HIPAA
- High school diploma or GED
Quick Apply
7d
Patient Representative (Front Desk)- Reserved Staffing- Huntersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Huntersville, NC
- Monday to Friday
- Clean driving record
- High school diploma or GED
- Clinic
1d
Prior Authorization Representative
Cardiology Medical Practice —Rock Hill, SC
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
14d

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Patient Representative (Front Desk)- Matthews

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA -
Matthews, NC

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Job Details

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed to providing exceptional patient care and a collaborative clinical environment.

CEENTA is seeking a friendly, professional, and detail‑driven Patient Representative (Front Desk) to provide exceptional customer service and administrative support to our busy clinical offices. You will guide patients through the check‑in and check‑out process, manage appointment scheduling, verify insurance, and support clinic flow while upholding CEENTA’s standards of compassionate patient care

What you will do:

Welcome and check in patients; ensure efficient and courteous patient flow.
Verify and enter patient demographics and insurance information in the EHR.
Schedule, reschedule, and cancel appointments.
Operate a multi‑line phone system; monitor and return messages promptly.
Process check‑out, collect co-pays and balances, and help patients understand statements and payment plans.
Assist patients with kiosk usage and resolve appointment report errors.
Maintain work queues and index documents into the EHR.
Keep lobby and patient areas clean and organized.
Support clinical teams by sending messages, scanning documents, organizing mail, and other administrative needs.
Demonstrate professionalism, confidentiality, and adherence to CEENTA policies.

A Typical Day

You’ll greet patients with a welcoming smile, complete check‑in processes, verify insurance, schedule visits, collect payments, respond to calls and messages, and assist with administrative needs such as scanning, document indexing, and distributing incoming communication. You play a central role in keeping the clinic running smoothly and ensuring every patient feels cared for.

Schedule:

Onsite, Mon–Fri, 8a–5p; occasional opening or closing rotation pending provider’s schedule.

Ready to Apply?

“If you’re passionate about patient care and thrive in a fast-paced clinical environment, we encourage you to apply today and join our growing team.”

Education

High school diploma or equivalent required.

Experience

Customer or patient-facing experience, preferably in a medical office setting strongly preferred.

Certificates, Licenses, Registrations

n/a

Work Environment

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Patient Representative (Front Desk) functions in a busy eye, ear, nose and throat practice. This role may be exposed to contagious or infectious diseases and therefore may be required to wear personal protective equipment at times. This role routinely uses standard medical office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Supervision

The Patient Representative (Front Desk) reports to the Operations Manager or Operations Supervisor when applicable.

This position has no supervisory responsibilities.

Position Type and Expected Hours of Work

This is a non-exempt position with core hours Monday – Friday, 8:00am – 5:00pm. Hours are subject to variation based upon clinic needs.

Physical, Mental and Other Requirements

The physical and mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, talk, or hear.
The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or clinic staff.
Occasionally assists with moving wheel-chair bound patients, clinical equipment, and office supplies up to 35 pounds.

Mental Demands:

Ability to problem solve
Ability to work under pressure or in stressful situations
Ability to make quick decisions
Ability to thrive in fast-paced environments and multi-task
Ability to use discretion and sensitivity

Other Requirements:

Active & Current Driver’s license
Clean driving record

Consistent and Reliable Transportation
Polite and professional disposition

Travel

No travel is required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition to those essential functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. CEENTA retains the discretion to ad or change the essential job functions of this position at any time without notice.

A Typical Day in the Position

A Patient Representative is the “face” of the office offering a warm, welcoming smile to each patient as they are greeted during check-in/out. They will be proficient with data entry with an insurance background, allowing them to accurately schedule appointments and verify insurance coverage and benefits. Math skills will be important for collecting payments, exchanging currency and cash drawer balancing at the end of each clinic day. They will provide administrative support to the office such as sending patient messages to clinical staff, distributing mail/packages/electronic faxes, scanning documents and other duties as required or assigned.

Apply Now

Refine Your Search

patient care representative jobs in matthews, nc

Patient Representative (Front Desk)- Matthews

Patient Service Representative I Hospital

Patient Service Representative I Hospital Part Time 4:30P-1:00A

Patient Representative (Front Desk)- South Park

Patient Service Representative 11P-730A

Patient Service Representative I Hospital PT

Patient Service Representative - Floater

Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE

Registrar - Atrium Health Patient Access PT 2nd Shift 14:45- 23:15

Patient Access Representative II

Patient Representative (Front Desk)- Huntersville

Licensed Insurance Customer Service Representative- Remote (License Required)

Bilingual Spanish Customer Service Representative

Part-Time Patient Representative - Concord (24 hours weekly)

Patient Care Representative

Customer Care Representative II

Medical Equipment Customer Service Representative

Patient Representative

Patient Representative (Front Desk)- Reserved Staffing- Huntersville

Prior Authorization Representative

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