Top 14 It help desk support Jobs in Maumee, Oh

Day Shift Technical Support Representative
Amplex Internet —Luckey, OH
- $19 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Quick Apply
1d
Help Desk Technician (Tier 1)
CNWR —Toledo, OH
- $20 - $23 an hour
- Full-time
- Office
- Computer networking
- 1 year
Quick Apply
IT Specialist
Harbor, Inc. —Toledo, OH
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist - Vocational
Harbor, Inc. —Toledo, OH
- From $51,896 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Specialist
Donnellon McCarthy Enterprises —Toledo, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply
IT Manager
Shrader Tire and Oil —Toledo, OH
- From $80,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
9d
IT Manager
Magna International —Northwood, OH
- Full-time
- Senior level
- Associate's degree
- 10 years
Quick Apply
10d
Evening Shift Technical Support Representative
Amplex Internet —Luckey, OH
- $19 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
1d
Solution Architect, Integration
The Andersons, Inc. —Maumee, OH
- Email
- Computer science
- Computer Science
- 5 years
Supervisor, Global Client Success
North American Science Associates, LLC. —Northwood, OH
- $68,800 - $133,700 a year
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- 3 years
Quick Apply
2d

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Day Shift Technical Support Representative
Amplex Internet —Luckey, OH
Proven experience in a help desk or technical support role is preferred. Assist Field Service Technicians with troubleshooting, service activations, ticket…
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1d
Technical Support Specialist
Hiab —Perrysburg, OH
Technical support within the loader cranes business (cranes, TMFL, accessories, and installations), including practical problem solving, field tests, technical…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
3d

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it help desk support jobs near maumee, oh

Day Shift Technical Support Representative

Amplex Internet -
Luckey, OH

Quick Apply

Job Details

Full-time
$19 an hour
1 day ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Ready to launch your career in technology?

Are you someone who enjoys solving problems, helping others, and learning how things work? Whether you’re a recent graduate, starting your career, or looking for an opportunity to grow your technical skills, Amplex is looking for a motivated Customer Support Representative to join our team!

In this role, you’ll gain hands-on experience troubleshooting internet, phone, and technology-related issues while building a strong foundation in the telecommunications industry. You’ll work alongside experienced team members, develop valuable IT skills, and learn the tools and technologies that keep our customers connected. If you’re ready to start building your future in technology, apply today!

Your Role

Serve as the first point of contact for customers and employees needing technical support through phone, email, and in-person interactions.
Troubleshoot and resolve internet, software, hardware, VoIP, and service-related issues.
Identify and act on opportunities to sell and/or upgrade customer accounts by recommending service upgrades, Amplex equipment, or discussing additional products and services that meet customer needs.
Document troubleshooting steps, solutions, and best practices to help improve internal resources and knowledge sharing
Work closely with our Call Center and Network Operations Center (NOC) teams to escalate and resolve more complex issues.
Deliver an exceptional customer experience by providing timely, professional, and effective support.
Assist Field Service Technicians with troubleshooting, service activations, ticket management, and other technical needs.
Continue building your technical skills and telecommunications knowledge through hands-on experience and team collaboration.

Schedule & Pay

In office position, NO remote opportunity.
Choose from two schedules: Monday–Friday, 8a–4p or Thursday–Monday, 8a–4p. *Please note: The Thursday–Monday position will follow a Monday–Friday, 8a–4p training schedule for the first 90 days.
Starting pay: $19/hour, paid bi-weekly

Benefits (available after 90 days of employment):

$250 sign on bonus after a successful 90 days of employment!
Potential $1/hour salary increase after a successful 90 days of employment!
Medical, dental, vision, life, and disability insurance
Health savings account
401(k) with company match
Paid time off (PTO)
Paid holidays
Free Amplex internet service (if in coverage area)
Employee assistance program
On-the-job training
Work-life balance

Experience/Qualifications

High school diploma or equivalent required.
Proven experience in a help desk or technical support role is preferred.
Knowledge of computer management and desktop support.
Familiarity with computers, networks, and streaming services.
Excellent communication skills with a focus on customer service.
Ability to work independently as well as part of a team.
Experience using ticketing systems is a plus.

Must be able to complete pre-employment requirements that include a drug test. We are a dog friendly work environment!

**We will not accept phone calls regarding application status.**

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you located within commuting distance to Luckey, OH?
This position is NON remote. Are you comfortable working in an in-office setting?
This position has two schedules available: Monday–Friday, 8a–4p and Thursday–Monday, 8a–4p. Which schedule would you prefer?
The Thursday–Monday position will have a 90-day training schedule of Monday–Friday, 8a–4p before transitioning to the regular Thursday–Monday 8a-4p schedule. Are you able to meet this training requirement?

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in maumee, oh

Day Shift Technical Support Representative

Help Desk Technician (Tier 1)

IT Specialist

IT Specialist - Vocational

IT Specialist

IT Manager

IT Manager

Evening Shift Technical Support Representative

Solution Architect, Integration

Supervisor, Global Client Success

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