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Automotive Service Manager

Walt Massey Kia
McComb, MS

Quick Apply

Job Details

Full-time
$6,000 - $9,200 a month

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Managing teams in a customer support role
Auto service management
High school diploma or GED
Team development
Driver's License
Conflict management
Managing business operations budgets
Team motivation (leadership skill)
Organizational budget management
Team building

Full Job Description

Service Manager

Lead a High-Performing Team at Walt Massey

Driven By You. Powered By Opportunity.

Are you an experienced automotive Service Manager who thrives on building successful teams, delivering exceptional customer experiences, and driving department performance? If you're looking for a dealership that values leadership, rewards results, and invests in your success, we want to hear from you.

At Walt Massey, we're more than a dealership—we're a family of professionals committed to delivering an extraordinary automotive experience. We believe great leaders create great teams, and we provide the resources, support, and culture to help you succeed.

If you're ready to take your career to the next level with one of the fastest-growing automotive groups on the Gulf Coast, apply today.

What We Offer

Competitive compensation
Health Insurance
Dental & Vision Insurance
401(k) with Company Match
Paid Holidays
Paid Vacation
Paid Training & Leadership Development
Career Growth Opportunities
Supportive, Team-Oriented Work Environment

What You'll Do

As our Service Manager, you'll lead the daily operations of a fast-paced service department while creating an outstanding experience for every customer.

Responsibilities include:

Lead, coach, and develop a high-performing team of service advisors, technicians, and support staff.
Drive department profitability while maintaining exceptional customer satisfaction.
Ensure customers receive clear communication regarding vehicle repairs, maintenance recommendations, pricing, and timelines.
Monitor repair progress and keep customers informed throughout the service process.
Recruit, train, mentor, and evaluate service department personnel.
Establish department goals, budgets, and performance objectives while implementing strategies for continued growth.
Maintain and improve Customer Satisfaction (CSI) scores by resolving customer concerns quickly and professionally.
Ensure efficient workflow, productivity, and compliance with manufacturer and dealership standards.
Stay current on industry trends, manufacturer programs, and emerging automotive technologies.
Foster a positive, accountable culture focused on teamwork, continuous improvement, and operational excellence.

What We're Looking For

Minimum of 3 years of automotive Service Manager experience
Proven leadership and team-building skills
Strong customer service and conflict-resolution abilities
Excellent communication and organizational skills
Experience managing departmental performance, budgets, and profitability
Results-driven mindset with a passion for developing people
High school diploma or equivalent (college coursework is a plus)
Valid driver's license with a clean driving record

If you're ready to lead a team, make an impact, and grow your career with a company that believes in promoting from within, apply today and become part of the Walt Massey family.

Walt Massey is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

Quick Apply

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services manager jobs in mccomb ms

Automotive Service Manager

Part Sales Manager – Part Time

Associate Manager, Database Service Delivery Engineer

Associate Manager, Cloud Service Delivery Engineer

Disability Management Services Manager

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Service Manager

Lead a High-Performing Team at Walt Massey

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