Top 241 Customer experience coordinator Jobs in Mchenry, Il

Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Lightscape, Inc. —Libertyville, IL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Marketing Event Coordinator
Setna iO —Lincolnshire, IL
- $70,000 - $80,000 a year
- Full-time
- Background check
- Marketing
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Coordinator
Bear Auto Group —Huntley, IL
- $60,000 - $80,000 a year
- Full-time
- Background check
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
University and Events Coordinator
The Salem Group —Mundelein, IL
- $23 - $30 an hour
- Full-time
- Mid-level
- University
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
University Events & Guest Services (UEGS) Coordinator
University of Saint Mary of the Lake —Mundelein, IL
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Customer service
Quick Apply
OSP Construction Coordinator - Comcast
SRI Telecom —Rolling Meadows, IL
- $39.25 - $45.33 an hour
- Full-time
- Microsoft Outlook
- Construction site
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Import Export Admin Coordinator
Flender —Elgin, IL
- Full-time
- Office
- In-person
- 1 year
4d
Wire Department Coordinator (2nd Shift)(Bilingual Spanish)
Ari Walsh —Wheeling, IL
- $24 an hour
- Temporary
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Data Coordinator
Uline —Kenosha, WI
- Full-time
- Microsoft Word
- Pass drug screening
- Research
- Paid holidays
- Health insurance
Customer Service/Project Coordinator for Installation Company
Contract Installations LLC —Waukegan, IL
- $22 - $24 an hour
- Full-time
- Writing skills
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Human Resources Coordinator
Uline —Kenosha, WI
- Full-time
- Pass drug screening
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
11d
Brand Coordinator / Sales Support
Club Colors —Hoffman Estates, IL
- $22 - $24 an hour
- Data entry
- Communication skills
- Entry level
Quick Apply
Durable Medical Equipment Intake Coordinator for growing DME company.
WHY, Inc. —Mundelein, IL
- From $18 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Dental insurance
- 401(k)
Quick Apply
Project Coordinator
Express Employment —Woodstock, IL
- $55,000 - $63,000 a year
- Online Application
- Mid-level
- Office
- Databases
- Disability insurance
- Health insurance
Quick Apply
2d
Wire Department Coordinator (2nd Shift)(Bilingual Spanish)
Ari Walsh —Buffalo Grove, IL
- $24 an hour
- Temporary
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Averus Inc. —Gurnee, IL
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Logistics Coordinator
Uline —Pleasant Prairie, WI
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Process Improvement Coordinator
Concordia Group —Illinois
- $24 - $26 an hour
- Microsoft Excel
- Construction site
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Human Resources Coordinator/ Generalist
GoPath Laboratories, LLC —Buffalo Grove, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
9d

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Customer Account Coordinator

Life Spine, Inc.
Huntley, IL

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer returns handling
Marketing
Project coordination
High school diploma or GED
Analysis skills
Phone etiquette
Marketing
Order fulfillment
Time management

Full Job Description

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The CAC works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
Process sales orders for prompt, accurate and timely billing.
Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
Coordinate movement of inventory in the field when requested and approved.
Provide reports of Field Sales and distributor consignment inventory as requested.
Support and enhance a closed-loop Product Experience Report process.
Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
Assist Clinical Education and Marketing with training labs on an as needed basis.
Develop basic product knowledge for all Life Spine products.
Additional duties as assigned.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time.

Qualifications: Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
Multi-task oriented, team player and able to prioritize tasks.
Excellent, professional written and oral communication skills.
Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
Self-motivated with a strong sense of ownership in areas of responsibility.
Well-organized with good analytical and time management skills.
Able to react to situations with a “Sense of Urgency”.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in mchenry, il

Customer Account Coordinator

Service Coordinator

Marketing Event Coordinator

Client Engagement Coordinator

University and Events Coordinator

University Events & Guest Services (UEGS) Coordinator

OSP Construction Coordinator - Comcast

Import Export Admin Coordinator

Wire Department Coordinator (2nd Shift)(Bilingual Spanish)

Customer Data Coordinator

Customer Service/Project Coordinator for Installation Company

Human Resources Coordinator

Brand Coordinator / Sales Support

Durable Medical Equipment Intake Coordinator for growing DME company.

Project Coordinator

Wire Department Coordinator (2nd Shift)(Bilingual Spanish)

Service Coordinator

Logistics Coordinator

Process Improvement Coordinator

Human Resources Coordinator/ Generalist

I want to receive the latest job alert for customer experience coordinator in mchenry, il

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