Top 147 Information technology Jobs in Medina Oh

System Support Specialist II
IndiMade Brands, LLC —Independence, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Azure
- Health savings account
- Health insurance
Quick Apply
Field Engineer Tier 3
BLUE TECHNOLOGIES —Cleveland, OH
- $77,000 - $85,000 a year
- Full-time
- 5 years
- Windows
- Microsoft Office
- Health savings account
- Health insurance
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Technology Sr Manager -Wealth Investment
Wright Technical Services —Cleveland, OH
- Full-time
- Office
- Product management
- Travel
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Linux Networking Technical Specialist
Art Sentry —Cleveland, OH
- From $23 an hour
- Full-time
- Mid-level
- Office
- US work authorization
- Health insurance
- Dental insurance
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Customer Technical Assistance Specialist
Lubrizol —Brecksville, OH
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
5d
IT Infrastructure Support Specialist
TECHNIFAB —Avon, OH
- From $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
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IT Auditor (Northeast Ohio Area)
Jefferson Wells —Cleveland, OH
- $45 an hour
- Urgently hiring
- 18 years or older
- 5 years
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Technical Customer Support
Phillips Light Industrial —Brook Park, OH
- From $20 an hour
- Full-time
- Background check
- Computer skills
- In-person
- Health insurance
- Dental insurance
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1d
Information Technology Operations Manager
MediQuant LLC —Independence, OH
- Weekends as needed
- Remote
- Background check
- Computer Science
- HIPAA
- Work from home
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Information Security Engineer
Westfield Insurance —Westfield Center, OH
- Full-time
- Computer Science
- Office
- Bachelor's degree
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Mid-level
- Windows
- Bachelor's degree
IT Service Desk Analyst
Babcock & Wilcox Company —Akron, OH
- Remote
- Mid-level
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Strongsville, OH
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
IT Support Specialist
Ovation Workplace Services Inc —Valley City, OH
- $20 - $23 an hour
- Entry level
Quick Apply
Tier I Helpdesk
Acuative Corporation —Strongsville, OH
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
Quick Apply
IT Support Specialist
S&A Industries —Akron, OH
- $23 - $25 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Windows
- Health savings account
- Health insurance
Quick Apply
IT Security Analyst
MediQuant LLC —Independence, OH
- Weekends as needed
- Remote
- Background check
- Customer service
- HIPAA
Quick Apply
Technical Support Representative
Foundation Software —Strongsville, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Wellness program
- Paid holidays
Quick Apply
Software Support
PharmcareUSA —Brunswick, OH
- Full-time
- Microsoft Excel
- Basic math
- HIPAA
- Health savings account
- Health insurance
Quick Apply

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information technology jobs near medina oh

System Support Specialist II

IndiMade Brands, LLC -
Independence, OH

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

Microsoft Excel
Spreadsheets
Windows
Microsoft Office
Continuous improvement
Computer hardware
Desktop (troubleshooting support)
Time management

Full Job Description

Position Summary

We are seeking a hands-on Systems Support Specialist II to support day-to-day IT operations across a cloud-first environment. This role is focused on end-user support, device management, and maintaining reliable system performance across the organization.

This is an ideal opportunity for an early-career IT professional who is eager to learn and grow. The role offers exposure to systems administration, networking, security, and business applications, including ERP and warehouse systems. Success in this position requires curiosity, strong problem-solving skills, and the ability to leverage modern tools—including AI—to work efficiently and continuously improve processes.

Key Responsibilities

End User Support & Operations

Configure, deploy, and support PCs, laptops, handheld scanners, and peripherals
Troubleshoot hardware, software, printer, and connectivity issues
Provide support for Microsoft 365 including user accounts, licensing, and access management
Assist with onboarding and offboarding processes, including account setup and equipment provisioning
Support and maintain WiFi, printers, and general office IT systems
Administer and support RingCentral phone system (user setup, call flows, devices)
Respond to and prioritize support requests, ensuring timely and effective resolution

Systems & Infrastructure Support

Assist with Active Directory user and group management
Support basic networking functions (TCP/IP, DNS, DHCP, VPN concepts)
Monitor system health, backups, and endpoint performance
Assist with patching, updates, and endpoint maintenance
Support a cloud-first infrastructure with a focus on Microsoft 365 and Azure environments
Assist with firewall and wireless network configurations (including Cisco environments as applicable)

Security & Compliance

Support security awareness programs (e.g., KnowBe4 or similar platforms)
Assist with endpoint security, MFA, and access controls
Help monitor and respond to alerts from security tools (e.g., Darktrace or similar platforms)
Maintain adherence to IT security policies and best practices

Business Systems & Operational Support

Support warehouse technology, including handheld devices and WMS systems
Gain exposure to and assist with NetSuite and other business applications
Assist with reporting, data validation, and Excel-based operational tasks
Support system integrations and process improvements where applicable

Process Improvement & Documentation

Document recurring issues, solutions, and standard procedures
Contribute to internal knowledge base and user documentation
Identify opportunities to improve workflows, support processes, and system reliability
Leverage AI tools and modern platforms to troubleshoot, automate, and enhance efficiency

Vendor & Cross-Functional Coordination

Coordinate with external vendors (hardware, software, ISP, and service providers) as needed
Partner with internal stakeholders to support business operations and technology needs
Escalate issues appropriately and follow through to resolution

Cross-Functional Systems & Business Support

· Provide Level 1 support for ERP, ecommerce, and general business applications

· Assist with Shopify and related app troubleshooting and user support

· Troubleshoot application and system issues for users across multiple departments

· Assist with documentation, testing, process improvements, and cross-functional projects

Qualifications

Required

1–3 years of IT support, help desk, or related experience
Strong troubleshooting skills across hardware, software, and basic networking
Working knowledge of Windows operating systems and Microsoft 365
Basic understanding of Active Directory and user account management
Strong organizational and time management skills
Ability to work both independently and collaboratively

Preferred

Exposure to Cisco networking or firewall technologies
Experience with MDM or endpoint management tools
Familiarity with Azure or other cloud platforms
Experience with ERP/WMS systems (e.g., NetSuite)
Experience with security tools or awareness platforms
Strong Excel skills

Work Environment & Expectations

On-site role, 5 days per week.
Moving between two buildings 30 mins apart as needed for support.
Occasional after-hours or weekend support as needed
Participation in on-call rotation
Ability to lift and move IT equipment (up to approximately 25 pounds)
Work performed in office, warehouse, and technical environments

Additional Attributes for Success

Curiosity and willingness to learn new systems and technologies
Proactive mindset with a focus on continuous improvement
Strong communication skills and ability to support non-technical users
Ability to leverage modern tools, including AI, to solve problems effectively and efficiently

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in medina oh

System Support Specialist II

Field Engineer Tier 3

Technology Sr Manager -Wealth Investment

Linux Networking Technical Specialist

Customer Technical Assistance Specialist

IT Infrastructure Support Specialist

IT Auditor (Northeast Ohio Area)

Technical Customer Support

Information Technology Operations Manager

Information Security Engineer

Help Desk Analyst

IT Service Desk Analyst

IT Service Desk Specialist

IT Support Specialist

Tier I Helpdesk

Cyber Security Analyst I

IT Support Specialist

IT Security Analyst

Technical Support Representative

Software Support

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