Top 77 Junior it user support Jobs in Medley, Fl

IT Support Services II - Help Desk
Courser —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Junior IT User Support Specialist
Greenberg Traurig —Miami, FL
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Support Services II - Help Desk
Courser Employment Services LLC —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Sr. Network Engineer / Architect
Govcio LLC —Doral, FL
- $143,230 - $155,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
ServiceNow Developer
System One —Miramar, FL
- $95,000 - $105,000 a year
- Hybrid work
- Mid-level
- Analysis skills
- 4 years
- Health insurance
- Dental insurance
Quick Apply
Accounting Specialist
City of Hollywood, FL —Hollywood, FL
- $24.92 - $37.88 an hour
- Part-time
- Microsoft Word
- Background check
- Clean driving record
- Wellness program
- Paid holidays
6d
eBuilder Project Management System Administrator, Construction Management
Baptist Health South Florida —Miami, FL
- $69,845.44 - $90,799.07 a year
- Computer Science
- Mid-level
- Training & development
- Wellness program
- Health insurance
Help Desktop Support Technician III
Cardone Enterprises Inc —Aventura, FL
- Email
- Google Workspace
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
6d
Temporary Accounts Payable Specialist
Nova Southeastern University —Fort Lauderdale, FL
- Temporary
- Background check
- Microsoft Access
- Microsoft Outlook
- Health insurance
- Dental insurance
Housing and Social Services Coordinator
City of Hollywood, FL —Hollywood, FL
- $26.18 - $39.79 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Wellness program
- Paid holidays
2d
ServiceNow Developer II
Space Coast Credit Union —Miramar, FL
- $99,000 - $104,850 a year
- Monday to Friday
- Hybrid work
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Sr. Epic Orders Analyst
University of Miami —Miami, FL
- Weekends as needed
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Epic Analyst 3, Physician Informatics
University of Miami —Miami, FL
- Weekends as needed
- Remote
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Epic Senior Analyst, Cadence/Referrals
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Bachelor's degree
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Public Safety Background Investigator & Recruiter
City of Hollywood, FL —Hollywood, FL
- $29.24 - $46.78 an hour
- 8 hour shift
- Background check
- 5 years
- Writing skills
- Wellness program
- Paid holidays
13d
Utility Field Technician I
City of Hollywood, FL —Hollywood, FL
- $26.18 - $39.79 an hour
- Weekends as needed
- Background check
- Clean driving record
- Heavy equipment operation
- Wellness program
- Paid holidays
7d
QA, Sr. R2R Test Engineer
Southern Glazer’s Wine and Spirits —Miramar, FL
- Full-time
- Management
- System design
- English
- Wellness program
- Disability insurance
Sr. Epic Analyst (Radiant)
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Microsoft Excel
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Non-Certified Police Officer
City of Hollywood, FL —Hollywood, FL
- $71,664.69 a year
- Full-time
- Clean driving record
- Customer service
- Urgent Care
- Wellness program
- Paid holidays
Epic Senior Analyst, Grand Central/Prelude
University of Miami —Miami, FL
- Weekends as needed
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Dental insurance

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junior it user support jobs near medley, fl

IT Support Services II - Help Desk

Courser -
Miami Lakes, FL

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Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Customer communication
Enterprise software
Incident management software
Customer support ticket management
Ticketing system technical support

Full Job Description

About Courser

Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.

IT Support Services II-Help Desk

We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.

Key Responsibilities:

Provide tier II support for application, hardware, and network-related issues escalated from junior team members, ensuring timely resolution.
Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience.
Assist in the administration and management of IT systems, including servers, workstations, and cloud environments.
Diagnose and resolve complex technical issues across a variety of platforms, including Windows, macOS, Linux, and mobile devices.
Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference.

Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills.
Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope.
Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues.
Manage user accounts, permissions, and access rights within various systems and applications.
Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes.

Key Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
3-5 years of experience in IT support or system administration, preferably in a corporate environment.
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications.
Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations.
Familiarity with helpdesk and ticketing systems (e.g., ConnectWise, ServiceNow, JIRA, Zendesk).
Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently.
Strong communication skills, with the ability to explain technical concepts to non-technical users.

Preferred Experience:

Experience with ConnectWise.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE).
Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
Knowledge of IT security practices and data protection regulations.

Why you’ll love working here

At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.

Benefit Highlights

Competitive benefits package, including medical, dental, vision, and life insurance
401(k) company match
Flexible vacation time*
Paid sick time
10 Holidays including your Birthday and a Floating Holiday!
Healthy Lifestyle reimbursement
Membership Subsidy
40 Hours for Volunteer Time
Paid parental leave
Reimbursement for ongoing certifications

Flexible vacation time after completing one full year of employment. For the first year of employment,

full-time team members are provided 10 vacation days.

Physical Demands and ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

This is a largely sedentary role. The employee is frequently required to sit/stand for long periods and work on a computer.
The employee must be able to verbally communicate effectively with clients, employees and management to address questions and resolve issues. This involves talking, hearing, and understanding.
This position requires the regular use of a laptop computer and other office equipment. The employee must be able to operate a keyboard and other devices for extended periods.
The employee may be required to occasionally lift or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Americans with Disabilities Act (ADA) Statement

Our company complies with the ADA and provides reasonable accommodations to qualified individuals with disabilities in all aspects of employment, including the application process, interviewing, and job performance. If you need a reasonable accommodation to perform the essential functions of the job, please contact us.

Equal Opportunity Employer

Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.

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Refine Your Search

junior it user support jobs in medley, fl

IT Support Services II - Help Desk

Junior IT User Support Specialist

IT Support Services II - Help Desk

Sr. Network Engineer / Architect

ServiceNow Developer

Accounting Specialist

eBuilder Project Management System Administrator, Construction Management

Help Desktop Support Technician III

Temporary Accounts Payable Specialist

Housing and Social Services Coordinator

ServiceNow Developer II

Sr. Epic Orders Analyst

Epic Analyst 3, Physician Informatics

Epic Senior Analyst, Cadence/Referrals

Public Safety Background Investigator & Recruiter

Utility Field Technician I

QA, Sr. R2R Test Engineer

Sr. Epic Analyst (Radiant)

Non-Certified Police Officer

Epic Senior Analyst, Grand Central/Prelude

I want to receive the latest job alert for junior it user support in medley, fl

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