Top 3 Automotive service advisor Jobs in Mesquite, Nv

Automotive Service Advisor
Grease Monkey —Mesquite, NV
- $15 - $17 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
13d
Auto Care Center Service Writer
Walmart —Mesquite, NV
- $16 - $29 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance

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Automotive Service Advisor

Grease Monkey -
Mesquite, NV

Quick Apply

Job Details

Full-time
$15 - $17 an hour
13 days ago

Qualifications

Service writing
Customer communication
Customer relationship building
Passenger vehicle
Writing skills
Basic math
Employee relationship building
Auto service management
Driver's License
Customer relationship management
Computer skills
Hand tools
Retail management
Management experience within retail industry

Full Job Description

Job description:

Grease Monkey is looking for an outgoing, safe, personable and friendly customer service associate with a great work ethic to help the customer and inform them of what we are working on in their vehicle in a fast-paced environment.
MUST be reliable and MUST love taking care of customers.
Service writer is a plus but not necessary. Wage is based on previous experience.
Previous automotive experience is a plus, but we will train the right candidate.

Position Overview

Responsibilities:

Customer Relations

Welcome customers immediately in a professional manner. Present Grease Monkey services and pricing during the Welcome, Wait/Show and Departure.

Present air filter, cabin air filter, breather, and radiator cap if applicable, for customer inspection.
Maintain communications with waiting customers, keep them informed of wait times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers.
Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card.
Remind departing customers to submit feedback about their visit.
Thank all departing customers and remind them to return.
Resolve customer complaints and damage claims.

Qualifications

Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills
Basic literacy (ready, writing, math skills); Verbal communication skills
Ability to learn and implement multiple software platforms.
Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools
Previous experience managing a retail automotive center or equivalent related business required

Working Conditions

Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities: Position requires good, corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Pay: $15.00 - $17.00 per hour

Work Location: In person

Quick Apply

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automotive service advisor jobs in mesquite, nv

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